My wife and I heard good things about this company, so our plan to buy a hot tub began here…read more The salesman who helped us was very knowledgeable about the different hot tubs, permits required and how a hot tub can be placed where we wanted it (among other things). I liked that there was no pressure to quickly buy. This store had many beautiful hot tubs on display, and I wanted to get one ASAP, but there were things to do before hand: like measuring my space, hiring an electrician and talking to a "crane guy" about placing the hot tub. Altogether, we have a positive experience.

Went to check some patio furniture, quite a big shop to personally check furniture, hot tubs etc…read more we were in shop for almost 30mins and not a single person bothered to help us with pricing and questions we had. Prices were a bit steep, floor models are priced lower, as per their condition. I would not be going back, and would not recommend this place.

The Pool Boss recently installed our pool, and it was the best experience I have ever had with any…read morecontractor, period. From day one they were organized and thoroughly planned out, and they executed flawlessly. They overcommunicate in the best way: you have access to everyone's cell phones, they respond promptly, and if you have an issue, they are there instantly. The quality of the work is beyond top tier, and it's clear the entire company is 100% focused on client satisfaction. The only two issues we ran into were self-inflicted on our end. In both cases, Pool Boss was there the next day and fixed them. When I asked for the bill, the answer was, "There is no bill, we just want you to be happy." That tells you everything about how they operate. The team is outstanding: Matt, Dan, Lisa, Joanna, Tyler, Jadyn, William, and the owner, Chris. They define world-class service. If there were a rating above five stars, they would earn it. I wouldn't just say they're highly recommended; I'd say you would be making a huge mistake going with anyone else. The absolute best in every facet of the business: prep, design, price, communication, timelines, and quality. No one better.

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

These guys are the best I have had one Hot Tub for seven years, I just bought another one for my…read morenew house, the service is amazing. The sales people are amazing. The product is amazing.

We have a hot tub and endless pool. HealthMate has been cleaning and servicing them for ( years…read more The technicians are reliable, efficient and dry professional. The company is very attentive. We have also bought covers from them and it is always a pleasure to deal with them. Their prices are also very reasonable. I highly recommend HealthMate Hot Tubs of Green Brook.

Caribbean Blue Pools & Spas is top notch! From the on-site sales visit through job completion, they…read morefocus on high quality and customer satisfaction. Our pool is exactly like the design rendering and has brought so much joy. The warranty for the gunite plaster is above par. They offer pool service and our water has been so clear all season. They respond to all inquiries so customer service is paramount to them. Thanks Caribbean crew!

Started our process in April in the middle of Covid shut-downs. Mark managed to get us our supplies…read moreand had our pool open by Memorial Day as promised. He was patient with my many changes and his team was efficient and courteous always. Many landscapers didn't want to deal with our challenging backyard topography but his excavator John was a wizard in action. Would use Caribbean Blue again any day.

Great local spot for all the pool and spa needs. Have been coming here many years. Prices are…read moredecent and the staff is very helpful. Always have parts we need for the pool filter on hand and a great selection of everything pool related.

How is this place still in business??! It must be the markups on the poor quality products, mixed…read morewith the expensive contracts they get for outright poor jobs they do. I gave this business thousands- all regrettable life lessons learned. They lie to you. Sleaze their way into you paying up, with them delivering wrong information and extremely poor work. They even lied they showed up to my house, when cameras show no one in sight for hours. I did pool liner with them: started coming off and they blamed anything they possibly can (water itself, the liner they themselves installed, and, the funniest one, the last installer which was them). When they ask you who did the last work- say a competing business or you forgot, and watch how quickly they point out all the wrong things done even they're the ones that did it. Their warranty is bogus but they're smart about avoiding any actually quality work and follow up. Schedule will keep extending. Dates will keep changing. People will show up for 30-45 min and scam you. They'll make problems much bigger so they can come back and take more money. They don't believe your photos, videos, or what you are seeing in your own home. They always follow their made-up delusions. The people who make the decisions and you give your money mostly to are not the people who do the job, nor do they show up to see anything. You'll find an extremely rude, unprofessional, and liar of a person named Darlene working you through the phone. The mostly behind the curtain guy is Dan- he will talk his 30 years of experience with you to get you to believe, and of course take your money. You will lose your money. You will face more problems in your pool and system than you started with. You will be lied to. You will regret your decision to worth with these slimy people. Go elsewhere. Do it yourself. Order online. Anything but conduct business with this company of liars and deceivers. You work hard, so take it easy and give your money and time to a more deserving business. Monarch is not it.

Everyone there is very helpful and informative. Great customer service every time. Special shout…read moreout to Ryan and Juan. You guys rock!

Owning a pool is expensive, I understand that, however when I bring a water sample in for testing…read moredon't sell me $100 worth of chemicals that did absolutely nothing to correct my issues. I eventually went to a different pool store down the road, received solid recommendations, the pool is clearing up almost overnight.

This company is super high quality. Not only are they excellent in customer service but also they…read moreare knowledgable polite, honest and they go the extra mile. Serviceman Joe was SPOT ON!!! Great company and I highly recommend them. Sincerely, Kevin B. Dorlon

Great guy very knowledgeable with his job. He replaced the pump and some pipes on my spa and a good…read morecleaning after it's been sitting unused for quite some time. And reasonable pricing. I gave him five stars highly recommended.

Things started well when he was asked to help us secure a new hot tub last November. We paid…read moreupfront for the hot tub. Then he asked us to pay the annual contract around Christmas 2025. We were reluctant but did it in light of the holiday season. We were told the hot tub would come multiple times. Sometimes it was valid (e.g., winter weather), others it wasn't. We were upfront about the location challenges, timing, coordination contacts. Long story short, after taking $11K from us, we never heard from him again around June. The hot tub never materialized. This is clearly a lesson in "if it's too good to be true then it's not". At first, we were concerned about him as a person and hoped everything was ok with him. Then after multiple outreaches from us and the person who referred him to us receiving no responses, we concluded that he was likely lying to us the whole time. The person who referred him to us also stopped receiving services as I was told Erik stopped answering him as well. I guess Erik lost multiple customers. To be fair, when we got a hold of him (infrequently between Nov '25 - Jun '26), he's a nice man and quite knowledgeable about hot tubs. However, there's no integrity in business dealing as he just stopped answering phone calls and texts. He asked for chances to make things right, and we provided chances. If he can't do something, just be upfront and honest! We filed a chargeback with our bank in hopes to recover the funds. We will be filing a police report for criminal fraud as it's over $10K and I will share it here so everyone can see all the texts, the invoices paid, and you can judge for yourself whether this is a trustworthy business or not.