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    Hot Tub Central

    4.0 (4 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Hot Tub Central

    Pool installation

    Pool remodeling

    Pool repair

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    5 years ago

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    6 years ago

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    7 years ago

    Ashley the Hot Tub tech was amazing. Friendly and extremely knowledgeable. She's definitely an asset to the Company

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    7 years ago

    Excellent customer service. The staff are knowledgable and always return phone calls. The service technicians are the best in the business.

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    Pool Town

    Pool Town

    2.9
    (71 reviews)

    Our Pool Guy is out of Ocean County so he only opens and closes our pool for us or checks it all…read morebefore a big party. In 2014- our cover that was over 10 years old, finally did the crash and burn and became pool cover dust, so we opted to not cover the pool during the last 2 winters. I mean, we take care of the pipes, equipment and every few days (unless the water is frozen) we remove the usual leaves and debris that get blown in. Inevitably it turns to "Swamp A** Green". This year after talking to Tyler, he suggested we head over to Pool Town to get our water tested and purchase the necessary chem's. So, after removing any remaining smoodge and leaves off the bottom and doing a final vacuum, I took a water sample to PT. Now, I usually go to another "pool shop" down the street from me, but they still use the drop -drop chemical test and I have found I have had to buy a lot of chem's that really don't resolve issue. At PT, they have a mini-lab that does total water analysis. The pool gurus here gave me the necessary chem's, explained what was needed of each, how much and why- with a complete printout and their notes, so that I don't forget anything once I get home, plus, I have a record for comparisons- and none of my question's were dismissed, they were all answered and answered nicely. Fast forward 1 week and 4 water tests later, because when you add chem's you need to wait 48 hours to test again.. MY POOL is almost 100% crystal clear. I like that the techs and office staff are all friendly, informative and actually converse with me, asking questions on whats going on with my pool and what steps I am or have taken, which I find super helpful and refreshing, so that they know how to help me get my pool in tip top happy swimming order. It's so much nicer then just walking into a store and having a water test done and then being told- hey this is what you need have a nice day buh-bye, all without getting the bottom of whats going on with my pool. I really can't say enough about PT and everyone that I have had interaction with, I believe 100% that the customer service here at PT is spot on genuine, they get to know their customers and the pools they have, because, we all know, if you own a pool, there is a lot more to having a pool than just putting water and chlorine into it and swimming.

    We spent $60K cash on a pool that we have not been able to use to date. Read the reviews!! DO NOT…read moredo business with this company. The failed to properly connect the lines to the skimmer resulting in the water dropping below the skimmer level within 3 days of initially filling the pool. I sent the company an EMAIL with pictures 3 days after they filled the pool letting them know the water was not holding. They instructed me to put more water in the pool and send I new pictures. They NEVER sent anyone to determine why the pool won't hold water above the bottom of the skimmer. I went back and forth with this company and their empty promises just to find out what I already knew. The line was not connected correctly resulting in the water dripping into the ground. We spent 3 years chasing these people for answers trying to get them to fix the pool. Empty promises from Chris who never follows up unless you contact him SEVERAL times, to the owner who refused to give a valid reason as to why no one came to look at the pool after I raised the issue. There are plenty of other companies who value their clients. GO ELSEWHERE! READ THE REVIEWS!

    Hot Tub Central - poolservice - Updated June 2026

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