The Pool House is an amazing firm, after interviewing at least 6 companies I chose them based upon…read morePam's assistance with design and equipment recommendations. Pool came out great. And the service is wonderful. Personalized service, timely, and courteous. We will have many years of enjoying the pool.

Had a pool installed and maintained weekly every season was a nightmare in opening and closing my…read morepool also maintain every was bad crew not very nice no help with your questions owners give you directions over phone never come out and never solve your pools problem blame it on vivid this can only last so long pool has a stain at the bottom and my coloring is Ty dye never fixed it fired them I spent over 85,000 would never recommend them

Stay far away from these people especially if you have a seasonal residence and are not on premises…read moreto stay on top of them. uncommunicative , unorganized, and unapologetically rude. The workers are nice, its a shame how badly run this place is.

PROS: Convenient location, FREE water testing. CONS: The owner and the ladies who run it don't seem…read moreto like people that look different from them. No warm greeting of hellos, attitude from the women at the front counter. The water tester woman is the only one who tries to be somewhat business-like. I'll be taking my business elsewhere.

Paul and Jose did an excellent job opening my pool for summer. They were on time, thorough, and had…read morethe pool looking perfect in no time. Highly professional team.

Great initial experience with the Wet Wille's team…read more Everyone from Sabrina at the Front Desk to Mike, Joe, and Josh in service; and even Adina in Billing were excellent. This outfit is on their game

Kenny and Eric are reliable and did amazing work. They were easy to communicate with and were super…read moreaccommodating. Highly recommend!

These folks are incredibly responsive and incredibly polite and friendly. I was in a bind several…read moretimes and they were great in their response and fixed everything!! The best!

Our pool excavation from start to finish was exceptional. Billy was an excellent sales person…read more Leesa in customer care was very kind, knowledgeable, & patient with any questions I had. Also, excel pool service is the pool repair, liners, opening closing team that Pooltown uses. Jenee is a senior member of that team & she was also very helpful & courteous. I am thankful for the experience I had, and would recommend Pooltown to anyone looking to have an inground pool in there home.

We couldn't be happier with our experience with Pool Town from start to finish! Billy was…read moreincredibly knowledgeable and helped us choose the perfect pool location while making the entire process easy to understand. Sandi kept everything on track with excavation scheduling, and Mollie was fantastic throughout construction, keeping us informed every step of the way. Erik and Brian took the time to thoroughly explain all of the equipment and have continued to assist with service whenever needed. Lisa made the permit process seamless and stress-free, while Gina and Hailey were extremely helpful with liner selection and installation. Most importantly, Leesa in customer care continues to go above and beyond long after installation, treating customers like family and making sure every need is met. The professionalism, communication, and dedication from the entire team were outstanding. We were so happy with Pool Town that two of our neighbors ended up using them as well. Highly recommend Pool Town to anyone looking for a company that truly cares about their customers.

The pool and spa doctor is on life support. At one time, these guys were the best in the area. This…read moregave them false confidence. They don't need your business. They will only speak to you via email now. Even then, they don't get back to you. We had a big problem with our pool, which had been service by them in the past. We were existing customers. Despite multiple emails and phone calls, no one got back to us. Three months later, they finally sent us estimate. Thanks but no thanks. When we needed them, they didn't deliver. Don't let these people waste your time. We ended up with Midstate Pool Liners. They were outstanding!

This place is outstanding when it comes to anything pool related. The staff in the store and the…read morepool crews on the road can answer and fix most any issue. I had a heater issue as well as an electrical issue and in short order it was diagnosed and fixed the first time. Service couldn't be any better.

I've had a slow pool leak for about 3 years originating from 1 of my 2 pool lights. I became an…read moreexpert with the simple pool "bucket test" to track my water loss over the years. I "fixed" it each year with globs of "underwater epoxies, silicon, etc." but this year I lost about 3/4" per day and try as I may could not find any additional leaks. It was time to bring in the pros Samantha and her husband Ed. The pool was thoroughly investigated via sonar and dye testing and they found the culprit-my other pool light!! Ed repaired it as well as my other messy pool light fix with a neat and patient application of a special epoxy. I performed the bucket test again and my leak is gone! I highly recommend Pool Patcher for solving my multi year pool headache and I'm not worried about losing any more water or pool chemicals thanks to them.

Nasty customer service representative! When I began explaining my leakage problem, she started…read morelaughing and saying that it's going to be very expensive to fix, without even having someone checkout the problem!

Middletown NJ. Holiday installed our pool 12 yrs ago. just yest had them install a new liner. looks…read moregreat and they did a professional job. I've had no problems with Holiday Pools , would recommend them all day. The sisters are the best, knowledgable and professional.

I am a senior citizen new homeowner. I was told that Holiday Pools was the company that serviced…read morethe pool (which they installed for the previous owner). I booked them to come to open my pool right after I closed last fall. I was in contact with them as they had replaced the liner right before closing the pool. I was quoted a price of $265 to open the pool and I was ASSURED I would be showed how to use the equipment and the pool "would be beautiful". They came yesterday and "opening" the pool consisted of taking the cover off throwing in shock and algeacite turning on the motor and leaving. NO CLEANING of the pool or the equipment was done. When I told him I was a first time pool owner and asked questions, the service man told me he was alloted 20 minutes for the service call and had no time to show me anything or answer my questions. He told me they do not "clean" pools or the equipment, that was my responsibility? He then handed me a bill for $300. I called the office quite upset as I have no pool company other than them and I have no idea how to clean a pool much less the equipment. I was told they have only one person that "cleans" pools and he is booked solid for the season. I explained I booked my appointent LAST SEPTEMBER and at that time they knew I was the new owner of the property and needed full service. I also advised her the price I was quoted by Michelle was $265 not $300. She was very nasty and told me they don't clean pools and they had "opened" the pool. I again reiterated I was a new owner and had no idea how to maintain a pool. She became very irritated with me and told me to tear up their bill and "go your way and we will go our way". She then hung up on me. I called multiple pool companies trying to schedule service and AS EXPECTED they are all booked for the summer. The search for a pool company continues... Thanks Holiday Pools for the mess you left me. If I knew what you consider a pool "opening" I would have found another company last September and not depended on Holiday Pools. If I could rate you a zero I would!