- beautiful room with a canal view and GREAT AC. Really enjoyed the good water pressure and the…read moretravel shampoo, conditioner, and shower gel, too, after a long day sightseeing. - fantastic breakfast buffet with a beautiful view. Nothing can really beat this view! - very close to water bus station (3 min walk) and about 10 min walk from the train station. mobility note: the first bridge you need to cross to get to the hotel may be difficult if you have mobility concerns and/or have large luggage. The hotel can help arrange a porter for you - approx. €15 for 2 large bags. - very friendly and helpful front desk staff. Would absolutely stay here next time we're in Venice!

We stayed here in Venice and it was an excellent find. It's less than 10 minutes walk from the…read morePiazzale Roma and only 2 from the closest water taxi station. When we arrived, we were shown to the room immediately after a brief introduction to the hotel and city. We were offered any advice we needed as well as access to concierge services gratis. The staff was welcoming and friendly as well. It's very comfortable. The room decor was elegant and the bed was wonderful after a long trip. Coffee and a welcome bottle of Prosecco were also waiting for us. The view is really, truly right on the canal. It's fantastic but surprisingly quiet at night, likely due to the excellent windows We took the water taxi to the San Marco Square then walked back and it was about a 30 minute walk with beautiful shops and restaurants almost the entire way. Final note, the breakfast was a very good value with a diverse selection and excellent coffee. We recommend this hotel wholeheartedly.

I decided to choose a different hotel for the end of our cruise in Venice than the start of our…read moretrip. This place had reasonably good rate compared to others so I booked it with fingers crossed. Very happy with this decision. The hotel is very modern and clean. We arrived very early in the morning but they held our bags for us and delivered them to the room before we got back mid-afternoon. There was cold lemon water in the lobby which was refreshing after walking in the hot weather. The tub was so deep! A bit scary getting in and out -- not good for anyone with mobility issues. Great for soaking! We only stayed a night and didn't try the buffet. Opted for light breakfast at the place a few doors north of the hotel. I had emailed the hotel before our arrival about a restaurant to go to for our anniversary and they responded quickly with a few, each with a paragraph explaining why they recommended it. A day or two before arrival, they asked if I needed anything else like flowers or any other special requests. We did try Casa Bonita across the canal and that was wonderful. Air conditioning was wonderful on the hot and humid day. We liked the quieter neighborhood and proximity to the boat stop. Local travel on the vaparetto and then the Alilaguna to the airport. I forgot to take photos of the interior.

Fabulous boutique hotel in the north side of Venice. On a canal in a great location. Near the water…read moretaxi stops so super convenient if you need to go to the busy tourist areas. Staff are amazing and super friendly and helpful. Rooms are small but modern and extremely comfortable. Breakfast is really good. The bar is nice too with great bartender.

Lello was terrific. Gave us the history of Spritz in italy and has a wonderful playlist while you…read moreenjoy..

Aqua Palace was a beautiful oasis in a sea of people. Rooms were well appointed and views of the…read morecanal and alleyways was great. Location was central so always quick access to everywhere. Minutes to St Marks Piazza, Rialto bridge and market and even a nice 20 minute walk to Canareggio. One star hit and it should be only a half...bar was cute and should have been an intimate experience. Instead the bartender preferred to blast music and the martini may have been the worst I have ever had. Literally poured it out of a bottle that was in the freezer directly into the martini glass and pushed it across the bar. Stay for the location and beautiful historic hotel, pass on the bar ;)

Do not stay here if it's hot - our AC is stuck at 23.5 C - I am sweating can't sleep and their…read moreanswer was a shrug when they send up a tech. Basically told me to wait for it to cool despite me setting it as 20.5 nearly eight hours ago. It's humid, hot and gross and they could care less. Also had a gecko in our room, which was cute, but not so great with a kiddo who doesn't like things like that and literally tech laughed when I pointed it out and just left. Was initially excited cause location is great, hotel looks like, but heat in room is unbearable and the high was only 86 today - no excuse to not have cooler AC.

We ended up staying here twice throughout our trip. The location is very close to the train/transit…read morearea, which made it very easy to arrive and depart. There's also some decent food options nearby, you can find some great local spots. The lobby/garden area was stunning. Both rooms we had were clean and relatively spacious. For the price we paid, I wish they had better in room amenities. I did appreciate the large plush towels and extremely comfortable bedding, but I would have loved more toiletries. We took advantage of their "Memorable Moment" package were we did a 30-minute gondola ride and snacks in the kitchen. I wasn't generally impressed, the food was too unique for me and I didn't eat any of it. I would return if I'm back in Venice.

Rude staff, obnoxiously small rooms with hideous colors (puke green themed), mattresses that are…read moreeither hard as a rock or too soft. The staff was downright rude. I've been to Italy many times and I know the customs. The help was snobby, quick to say no, and unhelpful. The rooms are so outdated that it appears to not have been updated in 30+ years. The room we reserved had a king size bed, which was actually two completely different twin mattresses shoved together. One soft and shapeless, the other like sleeping on the ground. The only good thing about this place is the water pressure and their breakfast spread. Skip this overpriced, stuck in the past, junk of a hotel. Would never recommend and will not be returning. Maybe the hotel will burn down and be replaced, if we are so lucky!

In winter, Venice is a great visit. Why? All the Italian designers and by osmosis all the other…read morestores go on tempting after Xmas sales. Here, the sales are not crazy like in Milano or Roma; there's actually more inventory relative to customers in Venice. And they give you cocktails and espresso in most Italian designer shops like Gucci, Prada, D&G....blahblahblah. A second reason? The Carnivale and the Venice Film Festival happen in winter. Across from a pretty well-appointed Hermés shoppe, the Bonvecchiati built in 1790, is one of the oldest in Venice. It's one of my fave finds because it's not super expensive, it's clean and well maintained and it's central. It's an old hotel so I would not expect American standards here. If you do, you will be vastly disappointed as almost every hotel in Venice is old, inside and out. This hotel though has modern rooms as well (not worth the upgrade because Venice is not cheap to begin). Plus the cheaper your rate, the smaller your room so look at options before you book. Remember this is an old hotel, there will be shabby cramped rooms for visitors who want a bargain. I see Yelpers on here complaining about the size of the rooms, there are larger ones also, ya gotta shell out for those like we did. What I like most about this hotel is it's close to the center of Venice, the majestic St. Marks Square, close to all the hot shopping, walking distance from the water taxis and it has it's own taxi drop- you can take a taxi from wherever you are in the lagoon or islands to this hotel. But wait, another secret (not anymore) awesome feature is, this hotel is a bit hidden away from the crowds that go through the Piazza San Marco, super key to a restful stay. Breakfast is hugely filling and delicious, a standard Italian breakfast can fill me up through 4pm sometimes. Visits: a few Tip: If you like modern Italian furniture, the gilded Palace Bonvecchiati on the other side of this hotel is grander, not like the Hotel Danieli grand but grand just the same. There are suites at this hotel also that come with a grand price, LOL. The Hard Rock Venezia, about 15 shops down the street was actually our most fun getaway, if you want something different from Venetian food. BTW, the guys on the Piazza San Marcothat get pigeons to land on your shoulders are not free, LOL. Cruise ships descend onto Venice and unleash all sorts of characters into the city who get drunk like a frat party. Not fun.

We loved our stay at the Al Ponte Mocenigo!…read more Service was great, everyone was super friendly. Hotel was also super clean and comfortable. It's also in a great area of the city, very accessible to tourist spots and delicious restaurants. They also serve breakfast which is really lovely. Great selection of fresh fruits, vegetables, pastries! No complaints :)

Lovely little hotel in Venice with old fashioned rooms and great customer service. A little ways…read morefrom Ponte Rialto and St. Mark's Square, but definitely walk able to all the touristy places. There is also a restaurant right behind it that is delicious in case you don't want to venture too far and risk getting lost (which we did a lot of in Venice). Although the staff did try to prevent this, and gave us a map of the city as well as recommendations. I think the main selling point for me was that with three travelers, we usually needed a queen and an extra bed, and the suite that we booked came with an extra bed in it's own separate little area that had it's own television (although we didn't use it, it was nice that it was there!). Plus, there were extra pillows and covers to make sure everyone was comfortable. Overall, a really lovely stay in Venice.

Wonderful hotel. A true Venetian classic. They treat you like valued guests, the homemade…read morebreakfasts are top notch, the rooms are comfortable, the location is ideal, and the veranda is one of a kind. Highly recommended. Will definitely return.​

This hotel is so cool! Customer service is great. They are so awesome here! It's right by the…read moreriver, has a great view, a cute little bar. And also on the way to get to it, you kind of feel like you are going through a mysterious tunnel! Super fun, good location! I would definitely stay here again! The decor is awesome!

Zero rating One…read morestaff member racist. Refused to serve me due to xenophobia. Manager refused to assist the situation as well. Bell hopper took off our luggage from bell hopper rack and refused to escort us to our room with our luggage. Its like a negative reaction and tip for nothing was wanted more than helping us. If you're dying in venice near touristy areas, you will be asked for money to assist you even if it is for a job they are hired for or if its at your expense. Sucky shabby hotel and culture of staff here. I agree with a previous review, stay away from touristy parts of venice...travel out further. There was a woman who fell into the grand canal while inebriated and I believe in the beauty of those who helped her...likely tourist not some or at least 6 or 6 venetian people who charge us for doing nothing or their Jobs. Venice is a tourist attraction beware of modern day pickpocketters who will steal your money in broad daylight by upcharging $100 US for a service that either takes 10 minutes or for refusing to help on trivial things like map reading to get to an activity due to being new to the city unless YOU PAY THEM FIRST for their service whatever it is even if it not relevant to what you are looking for. Id like to thank a handful of people outside this hotel who helped us. We are indebted. They taught us humanity not exploitation like this hotel

I think a lot of other reviews are rating this hotel based on their expectations of European…read morehotels, so they're overly positive in my opinion. Pros: - close to St. Mark's square - not too expensive - breakfast came with our room - bathroom was spacious - room has some air conditioning - staff are fluent in English for English-speaking travelers Cons: - the decor looks like my grandma's idea of how fancy people decorate their homes - this seems common in a lot of hotels in Venice but is still pretty ugly - the A/C was a bit weak so the room was better than no A/C, but still a bit uncomfortable - the coffee at the breakfast tasted funky (this was not a US vs Italian coffee comparison, since I like Italian coffee just fine and the same machine at another hotel produced fine coffee) - the breakfast was poorly staffed and would regularly run out of cups, utensils, etc. with no sense of urgency to replace them as more guests arrived - the bed was very hard, though this is really common in Italy - there is no full door or curtain on the shower, it's only a partial guard that swings in and out Other information: - as others have noted, there is a view from the lobby to one of the canals, but it's limited due to the small windows, and your view is of the Hard Rock cafe across the water and some other retail stores (a lot of gondolas come through too) - the terrace on the ground floor is not a full terrace - there are individual, very small seating areas that can fit two people each outside several doors, which are good for sitting, drinking, and smoking, but not for eating, reading, or working since the table area is so small - the food in the immediate area is pretty bad due to the proximity to St. Mark's square, and we found better food further east and west as we wandered the city - you can leave your key with the front desk when you walk out of the room, but may need to wait for other guests to drop it off or pick it back up