Rude staff, obnoxiously small rooms with hideous colors (puke green themed), mattresses that are either hard as a rock or too soft. The staff was downright rude. I've been to Italy many times and I know the customs. The help was snobby, quick to say no, and unhelpful. The rooms are so outdated that it appears to not have been updated in 30+ years. The room we reserved had a king size bed, which was actually two completely different twin mattresses shoved together. One soft and shapeless, the other like sleeping on the ground. The only good thing about this place is the water pressure and their breakfast spread. Skip this overpriced, stuck in the past, junk of a hotel. Would never recommend and will not be returning. Maybe the hotel will burn down and be replaced, if we are so lucky! read more

Hotel Bonvecchiati - Hotels Near Me - Casa Venezia, VR

In winter, Venice is a great visit. Why? All the Italian designers and by osmosis all the other stores go on tempting after Xmas sales. Here, the sales are not crazy like in Milano or Roma; there's actually more inventory relative to customers in Venice. And they give you cocktails and espresso in most Italian designer shops like Gucci, Prada, D&G....blahblahblah. A second reason? The Carnivale and the Venice Film Festival happen in winter. Across from a pretty well-appointed Hermés shoppe, the Bonvecchiati built in 1790, is one of the oldest in Venice. It's one of my fave finds because it's not super expensive, it's clean and well maintained and it's central. It's an old hotel so I would not expect American standards here. If you do, you will be vastly disappointed as almost every hotel in Venice is old, inside and out. This hotel though has modern rooms as well (not worth the upgrade because Venice is not cheap to begin). Plus the cheaper your rate, the smaller your room so look at options before you book. Remember this is an old hotel, there will be shabby cramped rooms for visitors who want a bargain. I see Yelpers on here complaining about the size of the rooms, there are larger ones also, ya gotta shell out for those like we did. What I like most about this hotel is it's close to the center of Venice, the majestic St. Marks Square, close to all the hot shopping, walking distance from the water taxis and it has it's own taxi drop- you can take a taxi from wherever you are in the lagoon or islands to this hotel. But wait, another secret (not anymore) awesome feature is, this hotel is a bit hidden away from the crowds that go through the Piazza San Marco, super key to a restful stay. Breakfast is hugely filling and delicious, a standard Italian breakfast can fill me up through 4pm sometimes. Visits: a few Tip: If you like modern Italian furniture, the gilded Palace Bonvecchiati on the other side of this hotel is grander, not like the Hotel Danieli grand but grand just the same. There are suites at this hotel also that come with a grand price, LOL. The Hard Rock Venezia, about 15 shops down the street was actually our most fun getaway, if you want something different from Venetian food. BTW, the guys on the Piazza San Marcothat get pigeons to land on your shoulders are not free, LOL. Cruise ships descend onto Venice and unleash all sorts of characters into the city who get drunk like a frat party. Not fun. read more

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I am giving this hotel 2 stars because of its good location. If you want to visit Venice, you can walk to Piazza San Marco from here. The staff is helpful and the room was adequately clean. Also the restaurant is good, but that is a separate review. This hotel otherwise is a fail. I would rather stay at a Motel 6. The rooms are tiny. I understand that this is Venice and there isn't a lot of space, but a hotel should not have a bathroom so small that there is not room for a 5'5" person like me to towel dry after a shower. The bathroom is a little larger than an airplane bathroom. That is an exaggeration, but not by all that much. Upon first entering the hotel room, I mistook it for a closet. The shower is unusable to the point of being dangerous. The shower head is so old and clogged that it sprays water to the sides, including all over the stone floor, rather than into the shower. I had to put down towels to soak up the water on the floor. Because of the hotel's inability to regulate water temperature, I basically ended up having to take a cold shower. The options were get second degree burns or run cold water. The bedroom itself is advertised as a double, but is not. The wife and I had difficulty organizing our suit cases for our flight because of the cramped quarters. This room should be rented out only as a single. read more

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We arrived in Venice and needed a water taxi to get the hotel. This was not an issue because the ride over was fantastic. Once here our room was ready for us. We requested rooms next to each other for the kids. No issues there. Once in the room we noticed a few issues. One of the chairs had a broken leg. Rooms are very small. Walk into each other on passing. After a long day out sweating in the heat the best thing is a shower that actually works. The shower was terrible. Water temp was hot and cold also no water pressure from the shower head. Have to use hand held to rinse off. This was day one. Day 2 getting used to the numerous flights of stairs leading in strange directions. Elevator is tiny and hot. I fixed the shower head myself. It was clogged with rust. Day 3. By this day we are used to all the flight of stairs. Still rough after long days of walking. The brightest thing is the air conditioning was nice and cold. This was needed after days in the 90's. Breakfast is included in your stay. It was average. Eggs are runny. The staff is friendly and answer all questions. I changed my original 2 star to 3 stars. If the rooms were larger than the rating would have been also. read more

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I really, really enjoyed saying Bonvecchiati over and over again during a recent stay in Venice. Like, an annoying amount. Bonveccihiati. We were visiting Venice on a Spring weekend during the Biennale so the already expensive hotel options were extra crazy. I was very excited to find this four star on expedia.ca for slightly cheaper than the others. We were traveling with a toddler, so we needed certain amenities: babysitting (it was great, but pricccyyyyy), onsite food (for emergency milk and fruit) and to be central in case our plans fell to crap and we needed to get back to the hotel for some cuddles in a hustle. The restaurant and the fact that you can water taxi right up to the hotel's private doc are both exquisite, and though our room didn't have a thrilling canal view, it was really clean, nice and cozy. Bonveccihiati. read more

Location is great. Breakfast is also great. Hotel lobby, elevator, all great. Rooms are good, a little dated but decent and clean. Hotel front desk staff was crabby and not at all helpful. If you want assistance with transportation or recommendations of what to do or where to eat/shop this is not the place. read more

I hated this hotel. In fact, the only reason I am giving it 2 stars are for its location, which is 4 stars. The staff is a bit course. The rooms are horrible (or ours where) and tiny. We looked out onto another building (so close you could reach out and touch it). TV was maybe 9 inches. Shower was a joke. Then they tried to scam us by charging us for "missing" things in the room that were never there. Unscrupulous. Rude. Small. Awful. I do not recommend. It is a testament to how fantastic Venice (the city) is, that I have such fond memories, because every moment in this place was horrible. read more

We loved staying here. After a bit of a hiccup (we were initially put in a room right next to a heating/cooling system blocking both our windows and seemed to hum constantly) we asked to be moved and we were put on a room facing an interior courtyard. Not much of a view since the windows are high up but we got some natural light. I really liked that the a/c was strong after those days of walking around in the hot sun. The housekeeping was excellent and includes turndown service. The buffet breakfast was a lovely selection of hot and cold foods and included an impressive dessert table. read more

Hotel Bonvecchiati - Hotels Near Me - Casa Venezia, VR

I feel like it's up for debate that you'd call this a "four star" hotel via the rating system they use. I've stayed at three star Holiday Inns that were nicer. While it wasn't a horrible stay, it wasn't comparable to the other four star hotels we stayed at in Italy. It was a total plain Jane aka no frills place. Definitely like a Holiday Inn. But most importantly, it wasn't very clean. The carpets were dirty and it had a musty smell. Again, not unbearable, but not up to par. The real situation was the shower. It was the first bathtub we had in Italy and I could quickly forgo a bath for a better stand-up shower. There was this very weird rounded glass enclosure you had to fasten into place so that the entire bathroom didn't become a Venice canal. I didn't realize the first time I showered that you had to really snap it into place to have it not leak so much and ended up soaking the floor entirely. The second time I showered I wrapped it around me, but I was pretty much a sardine in a can, with the amount of room it left you to maneuver. It didn't wrap around the entire tub, just halfway around. I know it's hard to visualize, but trust me, it was not fun. Also, I think it's pretty cheap of them to charge you for internet. PLUS, you have to either pick 4 hours or 24 hours for up to $20 euros. AND, you can only use ONE device. Super lame, right? Especially considering every cafe or restaurant will give you free wifi. The only good thing about this place was the continental breakfast. It was probably the best one we had. Tons of buffet items and these little sponge cakes that were super tasty. It was pretty central to the main tourist attractions like the Doge's Palace and St Marks Basilica. Not sure if better hotels in Venice are just way out of our price range (we booked with a travel agent), but it's worth investigating if you're working with an agent and they try to book you here saying it's a "four star." Also, I'll note the front desk attendants weren't very friendly. They weren't rude, per say, but they acted like they didn't really want to be bothered by you. But, our room at a view of a canal, so that was nice... I guess! read more

Horrible, horrible stay here for our 2 nights in Venice. Our room was the smallest hotel room I've ever seen. The door barely opened the whole way and there was nowhere to put our luggage. We literally had to move it out of the way every time we had to go to the bathroom. I'm pretty sure the room was less than 90 SQ ft. Picture a king size bed, add six inches to each side and maybe a twelve inches at the foot of the bed. The window let out directly to the roof. The bathroom was particularly awful here. There was absolutely no way to take a shower where you didn't flood the place. The shower head was hard to describe, but it mid way in the tub, pointed the opposite direction. It literally poured directly into the floor. To top it off, they pulled their little fraud of saying we took a soap dish, when we don't even remember seeing one in the room. Our tour manager talked to them and they said okay and they wouldn't charge us for it, and of course they did anyway ($16USD). The only positive is that it's within a couple minutes walking distance to St Mark's square and there's a ton of stuff close by. read more

We booked the Bonvecchiati at the train station thanks to the Tourism office. The rate was very reasonable (for Venice) and we were very happy to discover a beautiful little hotel tucked into a picturesque area a stone's throw from St. Marc's Square. Our room was small, but cozy, with venetian accents, including a lovely little chandelier. The front desk wasn't exceptionally friendly, cold in a typical Eastern European way (not sure why Venetians weren't running the place). Insult to injury was when an unauthorized charge showed up on my credit card a few days after we checked out. When i inquired, I was told we took a soap dish as a souvenir. I didn't appreciate the accusation, nor the charge. I had to endure weeks of surly emails before my persistence finally paid off and my card was credited. They must have had pretty nice soap dishes to have gone through all this trouble. read more

This hotel is an exquisitely appointed hotel replete with Murano light fixtures throughout the lobby, drAwing rooms and even the rooms. The entire feel is elegance and grace. Our room looked over a small canal which gave us the opportunity to hear the sounds of the boats and even gondolas below. Be warned though about rooms over the canal. Because Venice has no cars, everything is carried in and out by boat. Venetians get to business VERY early. At about 4:30 am, delivery and infrastructure business gets started before the tourists awaken. Luckily I brought earplugs. The canal is a hub of activity very early. Rooms were very clean, includes hair dryer, toiletries and a safe. This is Europe and so rooms are small. Nothing out of the ordinary. Staff is friendly and English speaking. Very close to ponte Rialto and San Marco square. Perfect location. read more

PERFECT location!! walking distance to St. Marks Square. Staff was VERY friendly! nice size rooms. TINIEST elevators (common in Europe) lots of shopping and dining within feet of the hotel. Decent breakfast in hotel restaurant. read more

I may just be a pretentious American but this hotel is one of the worst I have stayed in. The tone was set by the front desk clerk who rudely told me she could not break a 20 euro into smaller bills. Unfortunately the bell man did not receive a tip as I was not going to tip him 20'euro. We arrived at the room and to say it was as small as a closet is demeaning to closets. It would make a standard cruise cabin look big. With the bed and suitcases there was barely room to turn around. The bathroom was dirty with hair on the floor but at least without a bed and suitcases in there one could at least turn around. I found showering with the curtain open was necessary for room as the bath/shower was tiny as well. I opted not to look down at the floor while showering as whatever was underneath the shower mat was unappealing. The towels were mostly clean. I am glad my stay here is only for two nights. I would not stay in this hotel again read more

Hotel Bonvecchiati - Photo from back wall (headboard) looking toward bathroom - Hotels Near Me - Casa Venezia, VR

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