We stayed here for the New Year's Eve 2015 holiday. When we first arrived, I thought the hotel was very mediocre. It still is, but the family that own it, put their heart and soul into this place. Thus, it is hard to accept the hotel for what it is.
The biggest pro is view! You get an amazing view of the mountain from your room. Waking up to the mountains of Grindelwald each morning is well worth it. Most of the top hotels in the village don't get this view. If you don't end up with a mountain-facing room, don't worry you can get the great view at the free breakfast.
The rooms themselves are just sleeping rooms. They do have character and you can tell that is family-owned, but nothing special. The sheets are not comfortable. I ended up using my throw on top of the sheet. We couldn't figure out the heat. So there was a lot of cuddling (good thing it was my boyfriend with me). The amenities consist of soap and shampoo (unscented). So bring whatever you need.
Breakfast is free each morning, but it is very minimal. If you are not a picky breakfast eater, you will be fine. I, unfortunately, am picky.
There is WiFi, but is awfully slow. Make sure to let the front desk know how many devices will need WiFi, there is only one code per device.
There is a shuttle that take you to the center of town right at the bottom of the hotel. It is free with the pass from the hotel.
Would I stay here again? Yes, absolutely. The family is great. It's a small enough hotel where everyone recognizes everyone. However, knowing that the busses stop running very early, I would prefer to stay downtown. There is nothing directly next to the hotel. So without a car, it's difficult to go back and forth. read more