This is a practical choice for an overnight stay, close to the airport. The hotel is spacious and…read morehas several hundred rooms and offers a decent breakfast buffet. The rooms are spacious and clean, suitable for a night stay. There are a few areas for improvement though: the shuttle bus doesn't arrive as frequently for late night flights and we had to pay a high cost for the taxi to the hotel. Another point is that since the hotel has many rooms, there will be so many guests arriving at the same time to check in and since there are only 2 receptionists, the lineup gets really long and it's inconvenient specially late at night when you arrive really tired.

This hotel is absolutely not worth the price. I've stayed in downtown hotels for nearly the same…read morecost that were significantly better. The beds are uncomfortable, made of separate pieces, and extremely noisy every movement makes the springs squeak. The mattress is thin (around 7 inches) and feels cheap. The front desk staff were consistently rude and unhelpful. On top of that, there are refugees living on the property, which was never disclosed and made the stay feel misleading. The laundry situation is just as bad. The washing machines are very small and cost 4 euros per use. When I tried to get coins, the front desk would only exchange a 5-euro bill, making it nearly impossible to get the correct change. As a result, I wasn't able to wash or dry my clothes at all during my stay.

Reception greeting was grand but this hotel is way way too big .... Think Carnival Cruise lines…read morewithout the service and deftly w/o the food and laid out terribly in a block style. After getting lost our selves we were reassured when we saw two separate pilots trying to figure out what wing/block they were going to. Rooms are clean and beds. Are up to Marriott standards but our shower head kept falling down.. they need to better!! Biggest pass along - DON'T EAT HERE it is awful; worst gristle loaded terrible tasting hamburger I think I have ever had .... Jump in an Uber and find something to save yourself the disappointment. Spain has wonderful cuisine and Marriott should be ashamed!!

Awesome 24 hour visit. After a red eye flight from Charlotte…read more North Carolina USA, we took a Bolt to this hotel. A super conscientious gentleman with a beard (sorry, I missed his name) checked us in before 7am. (We have platinum status). We loved suite room 3103. It was super clean, spacious, and very very quiet. The bed was comfy and the sheets nicely crisp. The giant breakfast buffet clicked all the boxes too. The third floor Executive Lounge was fabulous (though we did gave front row seats to watch a business group slug down multiple bottles of wine...) The sangria and wine were yummy and the cold and hot snacks perfect. Having recently stayed at a Marriott in New Orleans USA, this was 1000x better. This hotel exceeded all my expectations and set a new benchmark. We utilized the hotel shuttle to the airport at 6:30 in the morning. We were the only guests using it, and got dropped efficiently. We'll be back at the end of February to catch a flight out of Madrid airport.

i really enjoyed my stay at the Holiday Inn Express by the Madrid Airport. This hotel was very…read moreclean, welcoming staff and provided everything we needed. We stayed for three nights, fully knowing that the airport was FAR from the center of the city. They dont claim to be close, or provide any transportation, so this isnt something I could hold against them. We transported ourselves to the center of the city everyday through Public Transportation, and it was quite cheap and easy to do so. The free breakfast was good too, although lacked variety a little bit. There was a pool and gym which we didnt use. All in all, i recommend staying here for a more affordable approach at your stay in Madrid.

LAND OF THE LOST The…read moreonly reason I stayed here was because I needed a single night layover as I made my way over to the Canary Islands. I thought it would be great to grab a hotel near the airport because I had an early morning flight. When I arrived at the hotel I felt like I had been taken to a desert and left to die. The hotel was the only Oasis in sight. Check in was easy but then again I think I was the only one staying here. The room was also clean and nice too. I took about an hour to regroup in the room and figure out a game plan. I pulled out a map and plotted my next move. I risked life and limb to go through a construction site and cross over the expressway to get on a bus. I took the bus for a few stops and reached a small town that had a subway station into downtown Madrid. It was a complete adventure but nothing I would like to do everyday. When I returned back in the evening, I decided not to risk my life with the bus again and took a short taxi trip from the subway back to the hotel. The taxi driver charged me like 10 Euro but at this point safety was high on my list. Riding on a strange bus on an expressway in the dark and trying to figure out my hotel stop was not a smart option. There was breakfast in the morning but it was not available to me because I had an early morning flight. Then I got to the airport only to find that there was no food there. I finally found a cafe at the airport that opened at 6am. So if you have an early morning flight then have a game plan for breakfast. There is nothing open early at the hotel nor did they have any food available and you might have to go hungry for a while. The location of the hotel was a little scary. I was in a bit of shock when I arrived. The photos of the hotel only show the hotel and not the abandoned area it is located in. If you have a short layover then the price is worth it but do not stay here for more then one day unless you wanna feel like Tom Hanks from Castaway. Wilson come back!!!

Understaffed entrance, had to wait 25-30 minutes in line to check in, having 2-3 people in front of…read moreme. The rooms are very basic, smelly, outdated The restaurant is terrible, menu is very limited, and the food is cooked incorrectly (got a burger undercooked) , several errors. Not close to the airport, takes a long taxi trip. The shuttle is a paid service, not linked to the hotel Not recommended. Very rare to find a bad place in this city, well, this is one of them.

DO NOT STAY HERE. I booked a room using my IHG points but my flight got delayed and I got stuck and…read morethey charged my twice, and then they also won't let me review them on their website. I totally get that I still have to pay if I can't my reservation but I don't think you should have to pay twice and they were very unhelpful with the whole situation.

Very nice, reasonably priced hotel near the airport. Comfortable, especially after an overnight…read moreflight. They let us check in and get some sleep in the late morning. After touring the area during the day, we got a comfortable sleep overnight which helped us to acclimate to the time change. Also has a nice, reasonably priced breakfast.

Clean, hip, reasonably priced, convenient from the airport (we took a taxi), good breakfast,…read moreEnglish spoken here, they allowed us an early checkin. The only drawback was the smoking section in front of the front doors (smelly & lots of cigarette butts on the ground outside). Good breakfast (additional price for this). Feels like Europe!

Location, location, location. . . I was in Madrid for a meeting that was being held in the…read moreconvention center. This was a hotel that was recommended by the meeting organizers. I wish I had paid attention to the location of the hotel, because it lands in a bit of a no man's land. If you want to be close to the convention center then there are two hotels across the street. If you want to be close to the city center, then don't stay here. Overall, the hotel was clean and had reasonable amenities. The staff were polite, but not overly helpful. I tried taking the hotel shuttle to and from the convention center, but it was unreliable and did not run very often. I ate dinner in the lobby restaurant a couple nights and that was overall very good.

Clean hotel that is outside the city center but, its close to the train station and subway.read more

Nice hotel, the rooms are modern and clean. The people at the front desk are friendly and…read morepatience;I've arrived very early and they tried their best to get me a room fast. The location is perfect. Only 15 Minutes from the airport and 3 blocks from the metro. If you like to walk... it could take one hour to get downtown. They have a free shuttle to take you and pick you up from the airport. I would reccomend this hotel to anybody who is in a budget but wants to stay in a decent room. :-)

A really good hotel. The rooms are very clean and beautiful. The employees are very friendly and…read morehelpful. I love the breakfast here. The location is also very good. It just takes 15 minutes to the airport and about 20 minutes to the city (with the metro). There is a shuttle to the airport, too.