It says a lot about Omaha's evolution that a place like Hotel Deco exists. I couldn't have imagined this hotel the last time I was here (2011). Situated in downtown, within walking distance to many restaurants, bars and shopping, Deco is in an old historic office building. There are many Art Deco touches in the lobby and elevator. However, the rooms are clean and modern. It seems less like a hotel and more like a hip city apartment. The living area is spacious, with a desk, lounge chair, couch and TV. The bedroom is a bit small, but the king bed is comfortable. What isn't are the linens which are very lightweight and pretty scratchy. Given the lack of window insulation and cold Nebraska weather (when I visited), the bedding will not keep you warm. Bathroom is adequately sized with a large walk in shower, complete with multiple shower heads. Bath products are good quality, towels somewhat less so. Some of the misses are sound insulation, both exterior and interior walls. You can hear street noise and people in the hallways. There were some cleaning issues as well, with garbage and dirty linens in an alcove across from my room for over a day. Service was very attentive and friendly, although maybe they tried too hard to be personable at times. Price is appropriate for the location and quality of the accommodations. Worst part of my stay was the terrible WiFi. It was completely unusable, even for the simplest tasks. Although part of the hotel, I am reviewing Monarch Prime and Bar separately (as it is fantastic and would skew my overall rating for the hotel.) read more

I love art deco design. Lots of light gray. The quirks were a fairly low toilet, but I've had worse. The outlet on the desk didn't work, didn't matter, the internet was out for our entire stay. We got a minor comp. We were in a double queen, mattress was pretty comfortable and there is a good size thing at the bottom of the beds for luggage. A loaded fridge with the over-priced items but they are there. The bathroom was the most impressive. Lots of light. The toiletries were the best. ROAM products, never heard of them, but the best smelling stuff, ever. I'd go back just for these. Shower alert, stop at Target and get a bath mat. I was looking at the shower floor and it was dangerously slippery, plus nothing to lift your leg to shave. I'm sure they had a good laugh when they saw the upside down trash can in the shower. So once I had my bath mat and basket, I was good to go the next morning. In spite of all my bitching, this was the best shower I ever had.The water pressure blew me away, all the different jet streams, I barely had to rinse off. Just stand there and it does it for you. In the heart of downtown. Great eats nearby and an awesome upscale restaurant. Staff are fabulous, one even got my bathmat out of my trunk for me, when I discovered I needed it. read more

This is an old hotel...and not in a good way. There was chipping, bubbling paint on our wall, floor planks buckling, rust in bathroom, and waay too little water pressure to use the multi-head shower. But I still gave it a couple of stars for excellent, friendly staff & bartenders. read more

Hey Deco Staff! Just wanted to write in and tell you how wonderful it was to stay at the hotel this weekend! We had a minor issue with using the wrong credit card but the staff were efficient and apologetic even though it wasn't their fault. Valet staff were friendly and quick! Room was fantastic, we love that shower! And we had a massage by Mary which was so affordable and a great addition to the stay. Above everything that went so smoothly we wanted to commend one staff member who truly left a HDxv imprint in our stay. Although Frank said he had only been on the staff a short time he held the bartender position well! So friendly and welcoming as it was our first time to Omaha. He really was a pleasure to meet and so knowledgable about the hotels history. He represented your hotel remarkably! Can't wait to visit Omaha and the Deco again! Thanks! read more

I stay in hotels around 100 nights a year and this was my favorite of 2016. No better luxury hotel for the price I have ever come across in the US. The staff was Omaha helpful. (Great quality). The bar in the lobby is beautiful and even the elevators have a retro feel. Note there is a parking charge but unlike most downtowns Omaha doesn't charge you on Sunday. The rooms have a gorgeous Art Deco design with nothing, outside of the flat screen tv seeming typical. Update. Stayed there again this week and even better than I initially reviewed. Let me add the exercise room is like a nice gym. The breakfast pastrys and high quality coffee are way beyond what you get at a chain. Definitely my fav hotel. read more

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Great spot in Old Market! Gym is clean and well equipped and I love the daily Grab n Go breakfast! Great idea! Looking forward to the nightly complementary cocktail tonight and the free 3 mile shuttle is all you need. Keep it up, team Deco! read more

Hotel Deco Omaha, Tapestry Collection by Hilton - Hotels Near Me - Omaha, Nebraska

Warning!!!!!! Do Not Stay At Hotel Deco!!!!! We had a large group stay at the hotel in September, 2019. I have never experienced greater incompetence, or a poorer managed hotel. Rooms were ant infested. Hotel personnel barged into occupied rooms without knocking, only to apologize saying they thought the room was vacant. Room and other charges were made to credit cards long after the stay without authorization. Catering service was marginal at best. Hotel transportation was oversold. The stay was a complete disaster. I cannot believe the favorable ratings this hotel has received. The rooms are outdated, poorly maintained. There are plenty of great hotels in Omaha. Stay away from this hotel!!! Or, stay at your own risk, but don't say you weren't warned. read more

This hotel has the potential to be a cute little place. Although they have wall paper ordered from Italy, the amenities to the rooms were below par. First the outlets were loose, there wasn't enough hooks in the bathroom to hang anything considering the bathroom is modern and small. The iron was broke and crazy and to get out my room, I have to use every muscle in my body to open!!!!!!!!!!!!!!!!!!!!!!!! I heard they remodeled. If this is true they need to continue. They should have closed the hotel down to complete it correctly. The good thing is the location. read more

Excellent hotel. I travel for business regularly and Hotel Deco had the most comfortable beds and most amazing German showers of any hotel I've ever stayed in. The lobby staff and porters are world class and even bought beer and brought it to my room after hours for a cash tip. The building is old and beautiful, but newly renovated and cool looking inside. Fast elevators. There is a restaurant and workout facility as well. Valet service is incredibly quick. Simply put this place is awesome and very comfy. I don't give good reviews unless the place deserves it, we stayed four days and it was consistently awesome. Using Kayak it was a great deal. I've stayed at the Hilton Omaha and prefer Hotel Deco because it is cooler and easier to get in and out of quickly. Very near bars and restaurants in Omaha. read more

Hotel Deco XV knows how to doux it right and go above and beyond with every detail! What a great place to stay while working in Omaha. From the minute Adam or Anthony, the handsome duo valet attendants receive your car, a complimentary cold libation while you check in with the hospitable front desk staff to the thoughtful details in the stylish room and the best shower ever, you will be thrilled to stay at this historic s downtown gem of a hotel. read more

+ front desk helpful + building engineer changed valve in shower promptly + good location - rooms not clean. Floors not clean. Dirt in every corner. Baseboards gross. We had 2 rooms. Had to switch rooms because there was no hot water in the shower. - no mattress pad on the bed. - dirty drinking glasses. - mold and grime in shower. - staff clearly hasn't been trained. - called valet to get car 10 minutes ahead of when we needed the car. When got to lobby valet hadn't even left to get car. Didn't open trunk even though standing there with 2 bags. Needless to say, we won't be back. read more

They gave us a noisy room directly opposite the elevator on the 7th floor. We asked for a quieter room and they said they had plenty and changed our room. We tried to use the phone to call the front desk and the phone did not work at all. We asked them later about this and their response was, "Your phone doesn't work either?". The heat in the room did not work and it was February and heat would be nice. Poor lighting overall and the desk light did not work. Poor lighting in the bathroom. Shower in the bathroom was just a trickle coming out of it. To top it off, we came out of this room in the am and a hotel employee that was walking by stopped to ask us if we had seen any ghosts. He said the hotel was haunted and most of this activity was on the 7th floor. He talked to us about this for a couple minutes and we got in the elevator to go down and started laughing at such an add interaction. We will never stay at this hotel again, even though the location was convenient. read more

I reserved one of the suites at the Deco this month for an out of town friend who came to OMA to celebrate her birthday. I checked out the hotel before reserving the suite and felt fairly happy about the choice. I was told the hotel has the only "4 Star" rating in OMA. That I could believe, since I have stayed at dozens of "4 and 5 Star" hotels in my life and if true, this would be the weakest "4 Star" hotel I have ever stayed. The hall on my floor had a couple of large garbage bags stuffed full of trash, well past house keeping cleaning hours. The floor to our room was still wet when we checked in (4 PM) and there were about a half dozen other smaller deficiencies (like no DND sign or available luggage carts). The floors in many places were filthy and the place seemed like it needed a very deep cleaning. This is a generous review! read more

Stayed there for one night on a Saturday. I misplaced my phone in the back of a Lyft. The hotel staff went above and beyond to help me locate it. Kat and her supervisor even allowed me to borrow their personal cell phones. Location is great. Rooms were clean. Valet parking was easy. Great experience. read more

I booked a Deluxe King, 2 nights via Hotel Deco website, AAA discount, with an additional memo notation in regards to a past stay (asking for a room away from elevators). This hotel is quirky with age. The downtown location offers convenience. It has a cool boutique hotel vibe which I enjoy. The staff was polite but that's where they stop and do not over extend in any extra professional or personal efforts to make your stay memorable or that they are there to assist beyond getting you checked in or valet. They should post a price on the valet sign, $23 an evening. I unloaded my bags, fetched the valet cart loaded it and wheeled my bags. There is not a bell person, valet or reception that offers assistance. I checked in. The aforementioned memo in my reservation was not honored and I was directly next to the elevators. Upon arriving to room 910 I rapidly noted that the floors were streaked and not clean. They had either used dirty mop water or mop head. Bed linens are just common sheets that were not taunt. Sloppily hung drapes were not pulled open (the pulls were missing on some blackout panels). A footboard bench had been stained or burnt. The digital end table clock was not properly set. Bed side lamps were rusted on the bottom (not stable when turning on or off) there isn't overhead lighting. The desk did not offer pen or paper. There is a welcome letter supposedly offering you wood tokens for coffee service and a breakfast menu available to preorder. None of these items could be found. There is an empty basket with two glasses on a service tray. Was something suppose to be supplied in the basket and it was forgot? Besides the 4 dirty refilled bottles of toiletries and bar of soap, amenities were non existent. You would not get bottled water, robes, slippers, suitcase rack, turndown or did the daily cleaning happen (after being awoke early, before 9 am, by housekeeping, I asked them to return). The dangerously placed dorm refrigerator fell out of the console table each time it was opened. The refrigerator is front heavy needs to be resolved before there is an accident of a broken foot or smashed child. The bathroom was just nasty. Dirt smudged walls, chipping paint, beat up walls, random bent screw (from a past picture perhaps), poor tile ceiling, previous guest mess on the mirrors, dried toothpaste on the baseboard, no ceiling fan switch, a fluorescent tube light, 1/4 roll of TP on the roller, scratchy linens, unsealed leaky shower, dirty, toilet bowl not sparkling or secured with a paper banner offering you hopes the bathroom had been detailed including the toilet, the 2 bottles of shower toiletries and soap haven't a place to be set in the shower at the same time, did I mention DIRTY! The room honestly felt as if it had just been vacated. Not clean, stocked or well made. The bathroom is close to appalling. There is not any luxury with service or amenities. Attention to detail is not a priority. What you get with your reservation is a genuine smile from reception and valet, a bit of style with cheap lackluster furnishings, some bold wallpaper, cold serve yourself disposable glass of ice water (at checkin), expensive valet in a dirty quirky Aparium Group hotel with some old character architecture conveniently located in downtown Omaha, Hotel Deco does not offer much more. A well appointed motel does better. The untidiness, dangerous appliance, leaky shower & lamps need to be rectified. I put some pictures for reference. You make your own conclusion. I did mention my dissatisfaction of bathroom cleanliness to reception on my first day but nothing was done to get housekeeping to revisit the room or bathroom that day or the duration of my entire visit. read more

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This is NOT a 4 star hotel! Valet parking is NOT included but you need it if you don't want to do street parking and you will have to wait. Rooms are dated and dirty. Staff is friendly but unfortunately not effective. Good location if you like to party - outside noise - loud all night. Housekeeping starts banging on doors at 8:30am on Saturday mornings so you get woken even with privacy sign. read more

To be clear, I've only been in the lobby. I'm meeting a client here to repair his iPhone, however this lobby is insanely cool. For someone who regularly stays in Sheraton, Marriott, & Embassy, this is a refreshing change. Modern, upscale, and cut totally out of a swanky New York feel. Touché! To be clear, I've only been in the lobby. I'm meeting a client here to repair his iPhone, however this lobby is insanely cool. For someone who regularly stays in Sheraton, Marriott, & Embassy, this is a refreshing change. Modern, upscale, and cut totally out of a swanky New York feel. Touché! read more

Really nice place. The staff was very friendly and would do whatever you asked of them immediately. Friendly bartender. Couldn't ask for better service. The room was very big and nice. Two large t.v.s, two landlines, awesome shower. Living area is separate from bedroom. Decorated very nice. Quiet. Beautiful building. If I were to be hyper critical I'd say that there are areas of the hotel that need touched up a bit with a coat of paint or whatever. Other than that, probably not going to find a nicer hotel in Omaha. Awesome little personal touch by manager TJ.: I booked the room over the phone late one night. I described to him what I wanted and was adamant that the place I stayed at had a nice bar. He emailed me pictures of the room. When I got to the room there was a note from T.J. with a couple slips for a free drinks at the bar. I recommend. read more

I want to give Hotel Deco more than just three stars but I can't. There are just too many details that are missed that prevent this place from being a great hotel: 1. The bed in the first room was extremely noisy. Whether we sat down, rolled over, or stood up, the bed made noise. As a result, we asked for another room. 2. The bed was quiet and comfortable in the second room. Unfortunately, we noticed gouges in the walls and the furniture in both rooms. I'm suspect that the cleaning staff is not careful when cleaning. Or perhaps its guest moving stuff around and not paying attention or caring. Either way, this should be remedied. 3. The rooms were pretty clean minus the dusty baseboards which also had marks from furniture. 4. The lobby had a chunk of the plaster missing from the ceiling. It's probably not something that most notice since the ceiling are so high but, again, it's all about the details. 5. The wine room off the side of the bar was being used as storage and took away from the ambiance. Despite the issues noted above, the beds and pillows were comfortable. While I could hear some noise through the walls, it wasn't too bad and I slept well. I also enjoyed the shower. The fact that they offer free valet is also nice. I found the employees to be friendly but none went above and beyond except for the gal working the front desk when we checked out Saturday afternoon. My wife and I live in Omaha so it is rare that we stay in any of the hotels in the area unless it is for a special event as was the case with this stay. It was our five year anniversary and decided to spend a night out on the town. All-in-all, it was a good experience though I'm not sure that I'd stay again nor would I recommend unless they begin paying attention to the little things. read more

The rooms are disappointing. Mold in our shower, chipped paint throughout the hotel, it's obvious by the crappy paint job that they went with the lowest bidder. It's a shame, it's a fancy hotel stuck in the body of an old one that wants so badly to be truly updated. Now the service and people that work there, they're stellar! From the restaurants, bar, front desk to the shuttle driver, all excellent!!! read more

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This hotel looks great on the website, and does have an amazing location. I can't stress that enough, because if you aren't picky and location is the end all for you, this is the place. Be warned though, it isn't the awesome little boutique hotel it looks like online. When we were checking in, they were having a wedding rehearsal that took up the entire downstairs, with cheap black curtains strung up on plumbing pipes, cutting off the lobby and making it look like we were checking into a flophouse. Jammed in, it took forever for the staff to get around to checking us in. Once we were in, there were water stains on our ceiling, a missing fire detector, and almost nothing in the mini fridge (a bottle of water and a can of juice). I don't mind the all-grey decor, but don't look too close. Shoddy craftsmanship and cheap accessories abound. Maybe the staff or the car service the others have mentioned are great - I wouldn't know, didn't see any staff and wasn't told about the car service. Our room wasn't huge, and overlooked a construction site. Our friends were booked on a different floor, even though we made the reservations under the same name. The worst part is that we made reservations and they charged us on the day we made the reservations. When we actually stayed there, a month later, they charged us again. No problem, right? Just call them up and fix it. Wrong. The general manager, Tony, told us to "dispute it with the credit card company" and he'd agree to the dispute. Well, he didn't. So five months later I'm still trying to get my money back for a day I was never there, at a place I didn't like. Ugh. Stay away from this dirty, cheap, poorly run little sham of hotel. read more

Don't try to order Happy Hour drinks found in the drinks menu on Saturday at the Hotel bar. We were denied the Happy Hour price by the bar manager. His response was "oh we must have forgotten to switch out the pages. We don't have Happy Hour prices on Saturday" I couldn't believe he didn't let us have one discount drink. So we Went to a bar at another nearby hotel. read more

The Hotel Deco's location in downtown Omaha is convenient to most of the best things Omaha had to offer from the theatre events, the Old Market, museums, and restaurants. We stayed at the hotel for 6 nights. The customer service was spotty. Some staff were pleasant and helpful while others offered no smile and were cold upon greeting them when passing the front desk or valet area (making us feel somewhat unwelcome). The chairs in our room were so stained and gross-looking, we asked to be moved to a different room. They apologized and promptly moved us to another room (the chairs in the new room were somewhat better, but we honestly didn't want to complain again). The room was a bit dusty. The vintage wallpaper was ripped in places and taped back in place with scotch tape. The room had lots of windows allowing a view of downtown. The bathroom didn't have an overhead fan, thus any bathroom smells or shower steam will creep out after use. The multiple showereheads in the shower are AWESOME! There appeared to be something that looked like hair dye splatter on the ceiling of our bathroom, but overall no real complaints about the bathroom. The valet were always prompt and friendly about bringing our car to the door when asked. We stayed at this hotel about 2 years before and that experience was far better, honestly. We'll likely look at cleaner, more customer-service oriented hotel options next time. read more

Hotel Deco Omaha, Tapestry Collection by Hilton - One of the stained chairs in our room. - Hotels Near Me - Omaha, Nebraska

Great location, only a few mins walk to the old market, plenty restaurants and bars nearby. The hotel restaurant is very stylish and they have some great chefs! The rooms are stylish too and I absolutely love the shower (it has 5 or 6 different controls on it, just image!). Cons: way too noisy during night & early morning because of its location, soundproof should've been much better. Hotel WiFi was down for a few. Breakfast had limited options. read more

Not sure what the rave is about an old hotel that's been renovated to average standards. The room I had looked as if it was put together by the lowest bidder for the contact. The AC didn't even work in the room. Told front desk in the morning and they got around too it late in the evening. Had to remind them several times. Not to mention no parking unless you valet at 20 a night. Better places to stay in that area, keep looking. read more

Not very impressed. An old beautiful building in the old market you'd think there is a lot of potential. The rooms my family had were poorly maintained and not cleaned well. If you have the option to take the stairwell I would. Both elevators smell like old drainage from a garbage disposal. Plus there are no coffee makers or microwaves in the rooms. It shouldn't be hard to find a nicer place to stay read more

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Cute hotel in a great location downtown. The staff was super attentive. The room was clean and nice, but the paint in the bathroom was unfinished, which was super disappointing! read more

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It's very unfortunate to have to say negative things about this hotel. I have stayed here multiple times & always had a great experience. I recently learned that they no longer accept a military discount which I find to be unfortunate. It really doesn't take much to honor the servicemen/servicewomen who protect our freedom. I called Magnolia & they said they would absolutely offer a military discount & thanked me for my service (it's actually my significant other not me but huge respect for the comment). There are many great hotels in the Old Market area. Hotel Deco is great for location & ambiance but sadly, I wouldn't recommend them to anyone because of their lack of respect for the Armed Forces. read more

Hotel Deco is a well-situated hotel in downtown Omaha, near decent dining and evening entertainment. However, what sets the hotel apart is the friendliness and willingness to help from the entire staff. During my stay, my rental car battery died overnight. The next morning, it was an all-hands effort to locate jumper cables and get me on my way. Everyone involved was glad to help and I couldn't have asked for more. Any hotel staff that pitches in like this early in the morning is a group of people that will make your visit as comfortable as possible. read more

I LOVE this place! It's the ONLY place I will stay when I come to OMAHA. The staff is always so professional and comforting. They also keep really nice luxury cars on standby for transportation. The sounds of Frank Sinatra can be heard throughout the hotel at times. The decor is so contemporary. I LOVE IT! read more

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Really wish I could have given this more stars. I will say it's in a great location.. Walking distance to many things and areas. The people in the hotel, for the most part, were friendly...some more than others; others, not so much. We were here 6/1/2017 through 6/4/2017, for my future daughter-in-laws bridal shower so we actually didn't partake in the cocktail hour until the last night because we were not even in the hotel during that time. When we first arrived, I noticed that the counter in our bathroom was filthy. Water rings and areas that were sticky on the counter. Then I noticed that there weren't towels left for 4 in the room and we had a double queen. We were tired, had driven quite a distance (from Chicago) and decided just to clean the counter and deal with the towels in the morning and went to bed. In the middle of the night, there was a huge storm and then we heard dripping. It sounded like it was coming into our room. We got up (3am) and looked around, but it was not dripping in the room and yet we could here it hitting something above us. When we went down for breakfast, I mentioned to the desk clerk (Ryan) that there was something dripping and wasn't sure where it was coming from. He got a bit testy with me and said that they had no vacancies and he couldn't move us. I told him I wasn't asking to be moved, but that I was informing him incase he wanted to share that with someone who might be alarmed there was a leak somewhere in their building. At this point, I was annoyed and told him to have the maid clean our room and make sure she dusted the lamp that you could carve initials in the dust next to the beds. I also mentioned how we found the room. He asked in a very persnickety way if we were in a King or a double queen. When I told him a double queen..he said "well, you should have 4 sets." I told him that was correct and we only had 3 so obviously, the room was halfway cleaned. I never mentioned the condition of the carpet on the floor outside our room that we were on. I wanted to see if in the 3 days that we were staying here, if anyone would take a vacuum to it. There was the same dirt and pieces of paper our entire stay in that hotel that never moved. No vacuum ever touched the nap of that carpet. At their breakfast bar, I had coffee and put some cream into the cup and it curdled. There was a woman behind the bar and I told her that the cream appeared to be bad and she apologized, gave me different cream and a fresh coffee cup, but left the curdled cream out on the bar. We sat down to sip our coffee at a very dirty table. We had places to go and things to do so ... the next issue was when my future daughter-in-law and her mom came to spend the night, they were given a room that had some machinery going off so loudly that they would never have been able to sleep. They asked to have their room changed and were not given a friendly, no problem, apologetic response to their request. Finally, they did get their room moved, but this is something that is not a one time occurrence. This is a noise issue that they are aware of so they hope the people they put in the room are those who will just accept it and shut up. We then participated in their cocktail hour and had a cocktail on some leather couches that looked like a dog had gotten to them; all ripped and torn...cocktail was good, I'll give them that. Our room also had a power strip that had way too many things plugged into it...hello fire department?? And when we pulled out the bedside table to plug a phone in (after unplugging the light because of the lack of adequate outlets) we noticed a large amount of dust bunnies and a gum wrapper left from who knows when. All in all...location is a great thing, but cleanliness is tops in my book when picking a hotel. I will not be staying here again. Go to the Double Tree...they are friendly, CLEAN and it's only 3 blocks from the Deco. read more

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Been staying here for years thru our company . This hotel has always been an impeccable hotel . This use to be my favorite place to stay when I came . The last 3 times I came it's been terrible . I always have to change my room at least 2 times . They have gone under new Mgmt and it's terrible . Housekeeping is the worst here. I would hate to bring a black light here cause no telling what I would see . I have been given rooms not cleaned . Then upgraded to a suite that had food crumbs all over couch and shampoo bottles in shower used . So you know they didn't clean . Last night no heat/air in room they had a portable unit attached to a duct out the window and taped plastic to cover window. Changed rooms to a door that doesn't lock . Changed again and thought I was good till I go in bathroom no Kleenex and a big wad of hair in shower . It's now 2a so I decided to deal with hair and shower then to bed .. not good thank god I had 2 beds . Crumbs on floor between beds and 1 bed had a bunch of hairs thru out the sheets . So distrusting !!! I reported this morning along with pictures to front desk . They offered to send housekeeping up while I was gone but I told them no I had my jewelry out . Oh and they leave by 5p so if u check in after that and there's an issue good luck ! read more

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The staff is AWESOME!!!! EVERYONE I encountered was super friendly and gave PHENOMENAL customer service! The hotel is gorgeous!

The Hotel Deco was conveniently located in downtown Omaha. The design was beautiful. There was a piano. The room was spacious and clean. That was probably one of the most comfortable hotel beds I've ever slept on. The shower was amazing, sporting multiple jets. More jets than I knew what to do with. Tons of towels, if you were wondering. The staff was incredibly friendly and helpful. The free breakfast was a good mix of yogurt and donuts, two of my favorite breakfast foods. read more

Great location and nice size rooms. As you walk in to the hotel you get the Art Deco theme immediately. Very beautiful designs. I wish I would have gotten the names of the staff. The first night we checked in, the staff was not only very friendly but, also super helpful and informative. The woman at the front desk told us where to get some good food, local attractions, and where some cool bars were including a speakeasy. She seemed legitimately interested in where we came from, what we were planning, and how to help us. She also told us about a shuttle service to the hotel that was free of charge. The room was beautiful and large. The shower was great and the view from the room was awesome. We were only planning to stay one night but unforeseen circumstances caused us to come back and book another night. The next night the customer service was not existent. The new girl at the front desk acted like we were a nuisance because we wanted to check-in to the hotel. There is no conversation just a blank Stare. She was cold as ice with no smile and no helpful information. I don't know if I did something to offend her but I think she put me in a crappy room on purpose. she put me in a room that had tape all over the windows holding on some kind of fan unit. it may have been the worst customer service I have received in Omaha. She was cold as ice, not willing to sacrifice the price. When I came back unsatisfied with my room there is somebody else at the desk who was actually helpful and nice. In short it's a great hotel with a hit-or-miss staff read more

This was my second time at this hotel, and my stay was even better than the last. I forgot to mention in my last review, how awesome the location is. It's walking distance from the Riverwalk, and I loved walking down and around the park area which stretches all the way to the river, so was able to get a great walk, and check-out the ducks ! The other thing I would add is, the shower is extra-nice, but could use someplace to put the shampoo & soap, instead of bending down to put it on the floor. read more

Just absolutely incredible! Shower is great, beds are comfy, tv has so many channels. The hotel is located in the heart of downtown Omaha with great restaurants and bars around. The only suggestion is to maybe have darker shades and stock the room with as many glasses as people staying in the room. Reasonably priced and very quiet room. If I'm ever in the area again I'll be staying here read more

Use valet parking at your own risk! The hotel is ok, bad breakfast, right on the main street for late night fire trucks, lots of things that need fixing in bathroom. However, I used valet parking for my newish car and after my stay they brought my car out of the valet garage with a smashed in front end and a big dent in the passenger side door. The hotel failed to claim responsibility for the damage since there was no yellow paint on my car. They said that all of their posts have yellow paint, so it couldn't have been their valet driver's fault. And so you didn't just drive another car into mine?! Lame hotel. read more

We recently took our two boys to Omaha to visit the Henry Doorly Zoo! The Zoo was AMAZING and highly recommend going. However our hotel "Hotel Deco" was not a successful choice. It is NOT kid friendly. Our room was small and very Hot. The ac was set on 60 and it stayed at 83 degrees in our room. My 2 year old had to take a shower because there was no tub. He fell and bumped his head pretty hard once he walked into the shower because there was nothing on the floor of the shower to grip your feet. It was extremely frustrating and hard to find parking to be hotel. We had to park 3 blocks away and walk all the way to the hotel with said kids and luggage. Hotel deco will not robbing me of another 140$ anytime soon. Very disappointed we chose this hotel for our family stay. read more

WOW! I stay in hotels around 100 nights a year and this was my favorite of 2016. No better luxury hotel for the price I have ever come across in the US. The staff was Omaha helpful. (Great quality). The bar in the lobby is beautiful and even the elevators have a retro feel. The rooms have a gorgeous Art Deco design with nothing, outside of the flat screen tv seeming typical. The shower is as great as I've experienced, with multi-heads. read more