I stayed here for 3 nights as part of a conference and was very pleasantly surprised with our stay…read more Usually conference hotels aren't the nicest, but this one was clean and well equipped. They had cold, spa water in the lobby all day. The bed was incredibly comfortable, contrary to the standard overly-soft hammocks that most hotels have. Housekeepers came daily. They provided free bus passes for anyone staying at least 3 nights which was an amazing and helpful perk. Aside from being next to a HUGE Simons (inside one of the nicest, biggest malls I've seen), the location isn't convenient to many of the QC attractions or any good restaurants. However it is walking distance to Université Laval which made it perfect for the conference!

Staying overnight for business. Beautiful hotel…read more Just no pool, sauna and no baths in room ( only shower). Staff very friendly and great restaurant accessible from inside. Don't know pricing as it is covered from contract but would stay here again if needed

Stayed here for a long weekend visit to Quebec, City. Location was great with shops and restaurants…read moreclose by. The hotel has plenty of underground parking available and 2 restaurants attached. The room was clean and spacious and had a balcony that overlooked the city Would stay here again if visiting

Good hotel, good bed to sleep on, good restaurants on site, only negative thing is that there's no…read morebuilt-in USB ports in the rooms.

The front desk was very nice. I was treated with a very warm welcome. The room is very good…read more Although I had a problem with the door not opening with the key card. I am assuming the battery on the lock is dying.

Giving this Best Western three stars for a few reasons. The A/C on high it actually low my husband…read moreand I were waking up a bunch in the middle of the night because it was so hot. You can't put the a/c below 68, and it barely works. Then I went to ask for some more towels and I told them we needed 4, and they said are you part of the eco friendly initiative. I said no, I didn't sign up. I know plenty of people who work for hotels and they have stated that this saves the hotel money. I just didn't feel like drying myself with a wet towel after I showered. The next day we had went down to the desk to have house keeping clean our room and we were gone for an hour. Then they knocked on our door and said we will be in here in the afternoon. So we decided to leave our room for 3 hours to workout and go swimming. Mind you when we got back she goes do you want you room cleaned... I mean seriously? That's why we have our sign on the door and we told the front desk in the morning. Then we were put out of our room for another hour so she could clean our room, it looks like they were short staffed and this little old lady was cleaning our room and the room next to us at the same time. Talk about lack of communication. Okay so on the positive side, this pool is super deep here!! woot woot, which is really hard to find. The water pressure in the shower is really nice. I don't see that they have any tubs here, they might if you have kiddos. Their T.V. does offer some english channels and some in french. We didn't end up eating at their restaurant fenouiliere because there are limited options. Their workout room is small but it gets the job done. The front desk manager who checked us in was really nice. Some of the regular front desk staff doesn't seem to have the same demeanor. This is a good place to stay if your on a budget and want something nice. Just don't expect your room to be 100% cool and your room clean without inconveniencing you.

This hotel is nice and modern. Our room was a bit tight for 4 adults. Breakfast is good. Front desk…read morestaff are on the snooty side. Not sure if that's how people from Quebec are really like. House keeping clean our room mid-afternoon and is an inconvenience. Trash bins in the dining room can use some Clorox wiping. Its location is convenient. It's very close to the Aquarium and a few minutes away from Old Quebec and the Mall. Staff can speak English. Additional comment: AC unit and thermostat are confusing.

The "Express" in the name of this chain is so reminiscent of McDonalds or other speedy but pathetic…read moreexcuses for "nutrition" that we were wary of this choice. However, my partner and I were pleasantly surprised by the quality of the room that it eclipsed the abysmal breakfast experience (more on this later). Staff were friendly and bilingual (though the clerk didn't let me struggle through a conversation in French, rather quickly switched to English). Hallways were filled with the scent of green apples and plastic - certainly nicer than the oppressive urine odour that can result from one over-hydrated drunk. The rooms were spacious and clean, and as one reviewer noted, wood floors are a huge plus here. Who wants to stand in a carpet of foot bacteria from the unwashed masses? If you're into that, don't come here. Beds were comfortable and the bathroom was impressively immaculate. Small points lost for inconvenient light switches, cheap shower products, and a frigid room (what guest wants their room chilled to 18 degrees? I like to maintain some warmth in my extremities and be environmentally friendly - which, as we shall see, this hotel is not). Where this hotel failed was in its utter failure to provide the delicious breakfast so promisingly advertised. The smiling little girl on the poster advertising hot, fresh pancakes and other delectables was really smiling in sinister mockery of what was to be our cruelly disappointing experience. As we weary travellers traipsed downstairs, we sniffed hopefully, like little rats, in anticipation of the mouthwatering aroma of pancakes and syrup, bacon and eggs. Imagine our sad faces when were greeted by a small buffet crowded with the unwashed masses that soil the carpets of those other hotels. In a plastic cabinet, we found tater tots, bacon, sausage, and eggs. Tater tots are impossible to screw up, given that they are essentially the carbohydrate equivalent of plastic. The bacon was plastic. Perhaps NASA technology space bacon? Yet not in an exciting or tasty way. The sausage tasted frankly like the chicken necks and pig hoofs it was probably made from, not to mention the suggestive texture. The homogenous yellow fluff served as eggs was the most edible of the hot food, though the nutritional value was questionable at best. Were these real eggs? Or reconstituted from powder? We probably don't want to know. We were further taunted by a broken pancake machine, child size juice glasses, and disposable dishes. I shudder to think of our carbon footprint. Have you no shame, Holiday Inn Express? More like express global warming. This embarrassing display of a hot breakfast was complemented by a single four slice toaster for which you waited in line as fussy women examined the sides of their toast for perfect browning (You know who you are, toast lady). Notably, the bread selection had no tongs and we were forced to grope unhygienically (anyone interested in contracting pinworms?) for our desired carbolicious side. To top it off, tips were tackily requested by "waitstaff" who did nothing but refill bowls of dense, rock-like miniature croissants and collect a massive quantity of unnecessary refuse. Are they trying to save up tips for a dishwasher and dishes? The surly and environmentally-damning glare of the staff suggested otherwise. Do they even recycle, you ask? No. I could practically hear the girl from the pancake poster laughing maniacally at our disappointment while Mother Earth simultaneously wept tears made of plastic and paper plates. We also did not receive our complimentary newspaper, though, as one inebriated patron noted the previous night, there were trees growing out of the walls in a festive and apparently "modern" attempt at interior design. 3.5 stars given for this tarnished hotel's cleanliness, comfort, adequate and free parking. What would have been 4.5 stars was diminished sadly by this revolting attempt at breakfast. If you are going to serve crap, don't advertise it as delicious. Better yet, don't serve it at all. Let your customers eat something nice for breakfast at our own expense and perhaps offer complimentary bottled water, a decreased rate, or more little trees growing out of the walls..

4.5 stars for this hotel. Great place to stay if you have young kids. They have a list of…read moreactivities everyday from musicians, crafts, exotic animals to mascots. Outside has large bouncy castles where the kids can play. The pool was extremely warm and it had a nice vibe in the evening especially with different musicians playing music. We had dinner a la carte one night and food was decent for being in the hotel. We can tell how they really try to upkeep this location with staff cleaning around the place. There was quite a few construction around the hotel and it took us a few times with detour to get to the location. This place was about 20-30 mins drive from old Quebec City and very close to the aquarium. Great location and would come back or even to their chain hotel. We stayed 4 nights and the kiddos really enjoyed this hotel.

L'Hotel Quebec has a Great Buffet Breakfast! Fave items:…read moreFresh fruits, Ouefs Bushetta, and the Patates are on point!

It certainly wasn't a cheap stay but I did enjoy it!…read more Location is everything and the Fairmount was certainly centrally located for my visit. Even though the weather was absolutely frigid during my visit, I was able to park and walk to many sites nearby during my stay. Several restaurants in particular were well worth the visit! My room was almost 3x the size of my first apartment, which I know isn't saying very much given where I live. Given the frigid temperatures, the temperature control in the room was spot on and calibrated nicely for my liking. The staff were friendly, checkin desk, valet, housekeeping, etc. I'd definitely be back again for sure.

The Fairmont Le Château Frontenac is an iconic hotel in Old Quebec. No matter where you are in…read moretown, this hotel is the focal point. It is absolutely stunning. It looks like a castle in the sky. It is an older hotel but is beautifully preserved. So much history there. The rooms can be a little small- specifically the bathrooms unless you upgrade. We booked a room on the Gold Floor and had a great room, very small bathroom. The cleaning service was inconsistent. We got mouthwash after 3 days but not to start. No slippers like typical Fairmonts. The Gold Floor lounge is nice. Definitely not our favorite gold level lounge but still nice. Limited healthy protein options at breakfast. Vincent was our absolute favorite. We made an attempt to sit in his section every morning. His bright spirit was the perfect way to start the day. The bar downstairs is beautiful. It has limited seating and lots of non-guests want to experience it. The cocktails are so good and service is great. We are headed back in the winter and are looking forward to seeing it during the holidays.

Exceptional Stay in the Heart of Old Québec…read more L'Hôtel du Vieux-Québec was our home for a six-day holiday in Québec City, and we could not have chosen a better place to stay. Our double queen room with kitchenette was spacious, immaculately clean, quiet, and exceptionally comfortable. After long days exploring the city, we particularly appreciated the deep soaking tub, the rainfall shower, and what may have been some of the best water pressure we've experienced in a hotel anywhere. Small details matter, and this hotel gets them right. The location is fantastic--perfectly situated within Old Québec and within easy walking distance of the city's historic sites, restaurants, shops, and attractions. Despite being in the heart of everything, the hotel was remarkably peaceful and quiet. One of our favorite amenities was the guest lounge and its outstanding coffee machine, which quickly became part of our daily routine. We also opted for the breakfast package, and it was a delight. Each morning we awoke to a basket of fresh breakfast goodies hanging on our door: fresh pastries, juice, yogurt, and other treats. We never tired of it. As a fun local note, visitors should know that the beloved pain au chocolat is called a "chocolatine" here, just as it is in the south of France! What truly sets this hotel apart, however, is its people. M. Pierrôt deserves special recognition. He was warm, helpful, knowledgeable, and always greeted us with a genuine smile. In truth, every member of the staff we encountered embodied the hotel's reputation for friendly, personalized service. We also appreciated staying in a property with such a rich history. Built on land once known as the "Garden of the Poor," where medicinal plants were cultivated by the Augustines of the Hôtel-Dieu de Québec, the site has witnessed centuries of Québec City's evolution. Today, the hotel beautifully blends that historic character with modern comfort and thoughtful amenities. It is easy to understand why L'Hôtel du Vieux-Québec has earned such an outstanding reputation among travelers. For us, it was the perfect base from which to explore one of North America's most beautiful and historic cities. We would not hesitate to stay here again and recommend it enthusiastically to anyone visiting Québec City. A sincere thank you to M. Pierrôt and the entire team for making our holiday so memorable. We hope to return again soon.

Great location in the heart of downtown Quebec. Within walking distance to all the sights and…read moresounds the city has to offer. Rooms were clean with plenty of storage and heated floors and towel racks which was fantastic considering the temps outside. All in all a great experience from the front desk staff to the housekeeping staff. Thank you for a great stay!!!

Quebec City Marriott is an ideal place to stay in Old Town Quebec. It's a smaller property than the…read moreusual Marriott but doesn't disappoint. Rooms are large, spaces are quiet and amenities as always are nice. Breakfast delivered on all points! Fresh flaky croissant's, fresh fruit, yogurts, variety of milk and variations, meats and best of all made to order omelettes and eggs from the kitchen. I ordered a fresh smoked salmon and brie omelette that was delicious! Thanks Jonathan for a nice dining experience! Shops, dining, entertainment and historic places are all around you and very easily walkable. I'd stay here again when visiting. The front desk guest services were all friendly and happy to help me with all your requests!

We loved this hotel. First, the location is wonderful. Pretty much any direction you walk from the…read morehotel you get to amazing stuff. At the same time, super easy - valet parking, easy to find from highway. And it is a quiet corner in a busy area - silent in our rooms at night. The staff is very friendly and helpful. We loved getting up and walking short distances to lovely coffee shops, were able to drop off stuff we bought and head back out easily. The beds are very comfortable and the bathrooms nice. My adult children how impressed they were by the cleanliness - "spotless". We highly recommend this Marriott!

Superbe hôtel avec toutes les commodités essentielles pour une escapade à deux pour une ou 2 nuits…read moresans aller trop loin. J'y séjourne à chaque fois que je dois aller travailler à Québec. Ils ont une belle piscine intérieure, une salle d'exercice et un très bon déjeuner chaud de type continental.

Just returned from holiday May 2014 where my wife & I stayed at 8 different Best Western…read moreaccommodations & one Comfort Inn. This particular Comfort Inn & Suites was right up there with the better BW. It was clean, quiet & comfortable. The staff were very friendly & helpful. We had a car so it was very convenient to old town Quebec. The breakfast was average but plentiful, even though the hotel was full of guest, that some had problem finding seating. The Beds were pillow top & very comfortable as I sleep well. Parking was plentiful & all around the property. If I had know the Comfort Inns were this nice, we might have booked more. Management should be proud of how well the staff performed. Well done!