We stayed at this hotel and loved it. Until we decided to eat dinner at the restaurant during our…read morestay. The veranda restaurant seemed like the perfect place to celebrate our wedding anniversary. However... the experience was very disappointing. The waitstaff was very inattentive overall (awful service), the waitress was rude and our food arrived more than one hour after we were seated, which was 15 minutes later than our reservation. Late in the evening.. not even during peak dining hours. The food lacked flavor and was overall inferior. The prawns smelled and tasted as if they were not fresh. The pasta was thick and flavorless and not consistent with other wonderful food we had experienced thus far. Overall not happy. If it weren't for the beautiful atmosphere and view, there would be ZERO reason to eat here. Do as someone else suggested which was to enjoy the sunset with drinks here and eat somewhere else!

The most incredibly stunning hotel in Sorrento, maybe anywhere! Yes, I know there are a lot of…read morefabulous hotels in Sorrento, but the ambiance, class, beauty, and peacefulness ptouches my soul. And that view! I could live on the restaurant veranda by the sea! Or the patio. Just exquisite with the canaopy of lemon leaves, the marble inlaid floors, the statues, white tables - all designed to not compete or distract from the view! As the name implies, it's so very serene. Definitely on the high end so if your budget can't afford a week, spend two nights here. That's what I did before meeting friends for the remainder of my time in Sorrento. Since the next four days were full of touring different towns on the Amalfi coast, a boat ride to Capri and the Blue Grotto, and Pompei, I joined them at a different hotel that was more affordable since we basically were just sleeping and showering there. But for my first two days in Sorrento when I wanted to just chill and take in the beauty of this magnificent part of Italy, I chose Hotel Bellevue Syrene and I already want to come back!

Five star property here. I had a hard time finding the entrance while driving in but found an…read morealley about one car width with a security guard. I drove in down a long pathway and was able to park in close proximity to the entrance. The security guard notified the front desk so they greeted my outside. The porter took my bags inside. I had arrived before check-in time so I had some time to explore the property before seeing my room. The garden area outside is very nice! I was told that the hotel would be closing for winter in a few days time and that is was slow. Since they did not have high occupancy, they upgraded me for free from a garden view to an ocean view. After 30 minutes or so the room was ready and I was escorted to see the room. It was quite impressive as there was the room itself but had a "sitting room" next it is so it was basically a suite. There was a door to the balcony that had a table for two and an ocean view. We were provided with a complimentary bottle of wine and a Panettone loaf. The room was nice an had everything except for a coffee maker. There was no hot water pitcher either. The bathroom had a toilet where the seat was not aligned to the toilet which is scary for a man as a pinched ball sack would not be good. This property is right next to Piazza Tasso which is the main square and is surrounded by restaurants and shops. There is a bar onsite as well as a Michelin starred restaurant called Terrazza Bosquet. The restaurant was good and the staff were amazing, front desk, concierge, bell staff and restaurant staff. Customer Service is a big priority here. A few small tweaks needed but was a five star experience!

The hotel was absolutely beautiful and the service was great. It's in a great spot to walk…read moreeverywhere. The view of the river is amazing. They have a nice happy hour glass of wine in the evening. We would have a night cap in the bar in the evening and our waiter was wonderful I just don't know his name!

Beautiful reception room with Italian motif. Gorgeous floors, beautiful Italian furniture and…read morevases. Our room was a suite with two balconies, and a picturesque view of the sea and Mt Vesuvius. Our room felt secluded and private. Beautiful and comfortable sofa and chairs in the room with all the bathroom amenities you would want. We would love to come back and spend more than the four nights we were there! I would highly recommend the hotel installing some safety features in the shower, as it is very slippery and there are no rails in the shower to hold on to. I would imagine someone has probably slipped. The breakfast was enjoyable and relaxing, the omelet maker girl was very nice! We really enjoyed walking the grounds including the cave to the waterside. It was a beautiful pool and very relaxing with drinks. I would also recommend the hotel accommodate travelers who would like to mail a post card and do it for them. Most hotels will mail it and even put the postage on the card. I would also recommend water to be handed out at the concierge or lobby desk for NO CHARGE. We had to pay 7 euros for one large bottle. We have stayed at other hotels and they just ask how many boxes of water we would like. This hotel is close walking into town, we would definitely go back!

Very close to city center and shopping. Hotel was amazing and the staff were terrific very helpful…read more Main restaurant in Hotel is a must go! Thanks for everything

The view is great but only if u pay for it in selected rooms. The staff are friendly, but lack in…read morecustomer satisfaction support. Our ceiling tile in the room fell on us and all they did was send someone up to clean. Did not offer antiseptic cream or band-aid for our wounds and scratches. They played it off like it was nothing. The lack of care makes it hard to like them even with a view like that. ‍

Horrible experience! Don't plug your items into the power outlets or you will fry them and the…read morehotel staff will be rude and accuse you of not telling the truth and will not help you. Then they will stand behind the desk and talk bad about you and laugh in italian - not realizing your daughter can understand and you have google translate to help. They will not get you a manager or owner to help you because they are never there and busy with their own life as they said. Italian law says they must fix items destroyed because of their property but they will do nothing to help. The rudeness of the 3 women at front is horrific. We were even told about how specific the owner is that things are kept up nice and you have a good experience but she must not realize how horrible her staff is . Do not waste your time or money as they are very mean and your property will be destrtoyed staying there. And they will say it's not their problem and you must deal with it yourself. (I even took phone to shop and they said the battery was fried becuase of the power outlet) We have had to get an Italian attorney to deal with them since they are so horrible - and sadly it isnot evenm that much money, now it is the fact they acted the way they did. The 3 women at the front are the worst exerience I have ever had and its a shame this hotel is ruined because of them.

Definitely a 3* hotel, not a 4* so know this when booking a room here. The hotel is old - as are…read moremost in Sorrento - but the rooms are definitely dated and in need of updates. The main lobby has neon sky blue furniture - I didn't even know sky blue could be neon - and it's a bit rough on the eyes! My room was large, had a mini fridge and a small balcony which I enjoyed every morning and evening. My balcony looked out over the pool which was lovely. The bed was very hard and low to the ground, pillows hard and flat. The curtains were hanging off the rod and never fixed in the 7 days I was there. And one day they completely forgot to clean my room and provide fresh towels. The safe didn't work. And there was a tiny tv in an armoir. so definitely not luxurious accommodations, just the basics. Breakfast on the fifth floor was also basic, like a continental spread at a Best Western in the U.S. It filled you up but there was not anything that stood out other than the incredible view of the Bay. If you are fortunate enough to get a room with that view, it could be worth staying. The star of the hotel is the pool out back. It's huge and beautiful with lots of chairs around the sides, an outdoor cafe area and indoor bar. Now I was there mid October and while Sorrento was having unseasonable warm 80 degree weather, the pool was a bit cold. In the summer months I'm sure this place is hopping. That being said, the hotel is affordable and in a very convenient location with easy walking distance to Piazzo Tasso and all the shops, cafes and restaurants that Sorrento has to offer. Within just one block, you can dine at two fabulous restaurants serving incredibly delicious food at completely reasonable prices - $10 pasta and a glass of wine for $5. Both are worth visiting even with the long lines: La Cantinaccia del Popolo and La Locanda del Gusto. The hotel is on the Main Street so you hear traffic, especially if you leave balcony door open. If you are seeking an affordable hotel knowing that you will be out and about most of the time, Grand Hotel Flora is fine. If you are seeking a hotel along the Gulf of Naples with incredible views, a restaurant, gym, spa and other features and modern conveniences, look for one of the grander hotels along Via Correale. Since I was on my own for several days and then meeting up with friends staying at the Grand Flora, I booked my room here. Would I come back? Maybe. But Sorrento is so gorgeous that if I returned, I would go the extra splurge and stay at a legit 4 or 5* Hotel and live la dolce vita. I already have the hotel picked ou!

We stayed at the Grand Hotel Flora last summer and we had an incredible stay!…read more The hotel is very clean and while it is an older hotel it is still beautiful. The pool area we definitely took advantage of and the location is very central. Walking distance to the train, bus station. Bartenders were so kind. Espresso martini was a 10/10 Cats sleeping at the pool were adorable! Will definitely stay again when we return!

What an excellent choice for hotel stays in one of the most relaxing beautiful places on the…read moreplanet. This perfect place has killer views from balcony rooms. The staff is very nice and speak English. Restaurants and shops right outside. Sorrento is a vacation paradise. I would visit again and definitely stay at Villa di Sorrento. Be sure and have all the Sorrento lemon drinks and treats while there as lem9ns are their specialty.

This is the cleanest hotel I have ever stayed in!!! Spotless! White tiled floors. White walls…read more White sheets. Cleaned every morning to perfection! The breakfast bar is phenomenal with Monica serving our Cappuccino every morning. She's amazing! We booked through a travel agent not knowing where we were staying. Next time will return here on our own! Location is absolutely fantastic. Right in the middle of everything. Easy to get to taxis, busses, trains. We walked around at night and never felt unsafe.

If I ever return to Sorrento I would definitely stay here. We stayed here 3 nights Sept 23-26,…read more2024. The front desk staff were very friendly & professional throughout our stay. This Hotel is a block away from shops, restaurants & the town square. Our room was very clean & comfortable. The bathroom is small but I've noticed that with most hotel bathrooms in Italy. The bathroom is equipped with a bidet that we never used. If you ask for extra towels they always obliged. I went to the pool area for an hour and it was nice & relaxing. The pool area is surrounded by Lemon trees. I chatted up with "Mr. Nobody" who was so funny. I think he's the bartender at the hotel. The breakfast which was included in our rate was delicious and offered a variety of foods. If you're ever looking for a place to stay in Sorrento, Italy you definitely should stay here as you won't be disappointed.

This hotel is spotless. Every square inch is freshly painted, polished or scrubbed. Our check in…read morewas super easy and the front desk people were friendly and helpful. Our loads of luggage got to our room and they parked our car in their secure lot. Breakfast was glorious and the pastries are to die for. We're steps from the main square and about 500 meters from the beach. NOTE! Call the hotel direct to make your reservations. The price was over 30% less than booking.com.

Killer hotel, I don't even know where to begin. This hotel has the best views in Sorrento…read more We booked it through HotelTonight and felt like we hit the lottery. Without asking, Victoria at the front desk hooked us up with an upgrade complimentary. The room was nice, view was unreal and the bed was like a great comfy bed which you'll need after a whole day of walking around town. And the rooms are CLEAN!!! The restaurant attached to the hotel was the best meal we had in Italy- as far as a whole package goes. The service was by far hands down best service I've ever received at any restaurant ((and I'm from NYC!)). They waited over us hand and foot and treated us so well. I highly recommend it. If and when we return to Italy we will be staying here for sure.

Ok. Nice place...but for about 55-70 years olds. Also, got completely ditched by their "shuttle:read more

Had a fantastic stay at Grand Hotel La Favorita. The hotel is perfectly located in the heart of…read moreSorrento so you can walk anywhere you'd like in the city. The rooftop pool was perfect for the heatwave the hit Italy while we were there! The staff was so friendly and the daily breakfast was fantastic.

Amazing hotel on the beautiful Sorrento coast. This was our base for four days of an Italian trip…read moreand it was five star all the way. Spectacular rooms, hotel, view,staff, pool, food, bar. It spoiled us for the rest of the trip. Just up from the coast and down from the center of town, it was the perfect location. Walkable to everything we wanted or needed. The staff was just amazing. This place is an absolute gem! . The breakfasts are included and are wonderful.

Excellent professional service. Very clean and comfortable rooms. Walking distance to everything in…read moreSorrento! Fun and funky decor, with a pool and a rooftop bar and restaurant that has amazing views and really great food!! Ask for Cuomo Giovanni for great bar service.

We had a wonderful 5 night stay here. The location is convenient to all the restaurants and shops…read morewhile maintaining a quiet area next to Plaza Della Vitoria. The view is spectacular. Our room was lovely with a beautiful balcony view. Service was excellent throughout our stay- from the front desk, to the restaurant staff and the housekeeping. And let's not forget their breakfast. Amazing spread of everything imaginable. Very elegant set-up including live music. Their rooftop and restaurant is very popular and open to outside guest as well. Shout out to Antonio. We would definitely stay here again.