When my original pool builder was dragging their feet to get my hardscape scheduled, I decided to negotiate my way out of that contract and be my own general contractor. I received a stellar recommendation from one of the other subs to call Vinny at HotShot. I was told the work was top-notch, the team was friendly and professional, and that I would not be disappointed. I spoke to Leah first - she was so on the ball. She explained the process and let me know they were scheduling out only a few weeks instead of the months I was told it would take. Within a few days Eric came out to walk the property and help me create an amazing design that looks beautiful and matches our lifestyle and the way we want to use the space. We selected all new materials and within 2 weeks they started my job. It's stunning! Even the pool maintenance guy gushes over it every time I see him. After hardscape, we once again turned to HotShot to complete the interior and assist us with start-up. Vinny and Eric to the rescue to get it done quickly and professionally. We got an azure blue finish with glass beads and abalone and the sparkle is magnificent. The customer service and attention to detail are second to none. The communication was excellent and I always felt like my job was a priority (even though everyone gets this treatment) and that I could and can call on them for anything. We wanted our backyard to look like a resort - and they achieved exactly that! Can't sing their praises enough - one of the best decisions I ever made. read more

My partner and I entered into a contract with Hotshot Hardscaping on January 12, 2026, with the expectation that our project would be completed by the end of April. Permits were finalized at the end of February, and construction began during the first week of March. At the beginning of the project, communication was excellent. The design team kept us informed of progress, timelines, and any challenges that arose. Unfortunately, as we approached the expected completion date, communication steadily declined. It eventually reached the point where we had to repeatedly email or call to receive status updates. Not to mention we have a jacuzzi spa getting installed & the dealer keeps calling asking when do we expect to coordinate delivery. Unfortunately we are two months behind the expected completion so at this point we have no clue. Because we have security cameras on our property, we were able to observe the work as it progressed. During the project, I frequently noticed trash left behind by contractors, including energy drink cans, water bottles, and food wrappers. In one instance, I observed a worker throw a can into our fire pit before covering it with gravel and lava rock. This level of carelessness was disappointing and unprofessional. It also became apparent that Hotshot relies heavily on subcontractors. During the installation of the sprinkler water line, the team was also supposed to account for a future extension for our misting system. Unfortunately, the water supply line for the misting system was never run, causing delays and additional work later. Additionally, the light for the misting fan was not connected. When we brought this to their attention, we discovered there had been no plan to connect it to the designated power switch unless we specifically requested it. It is now the later part of June 2026 and the project has still not concluded, with no update or communication in the last two weeks. Overall, the project felt disorganized. There rarely appeared to be a project manager onsite coordinating work or ensuring subcontractors understood the next steps. This lack of oversight resulted in missed details, delays, and unnecessary frustration. What makes this experience particularly surprising is Hotshot Hardscaping's nearly perfect 5-star rating. Based on our experience, either the level of professionalism and project management has declined significantly, or the reviews do not accurately reflect the customer experience. Either way, our experience was the complete opposite of what we expected based on the company's reputation. The contrast is so significant that it's difficult to believe we worked with the same company described in many of the reviews. While the project is slowly moving forward, the lack of communication, poor job-site cleanliness, missed installation details, and apparent lack of project oversight made the experience far more stressful than it should have been. I hope the company takes these concerns seriously and improves its communication, supervision, and quality control processes for future customers. read more

HotShot Hardscape and Pools - outdoor kitchen - Artificial Turf Near Me - Peoria, Arizona

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5 stars is not enough for what Vinnie and Leah were able to provide myself and my family with the backyard transformation. From day 1 I finally felt comfortable with someone tearing up my backyard knowing it was going to be done correctly and in the most timely manner possible. The communication throughout the whole process was unreal!!! We couldn't be happier with every choice we made with the assistance from the pros that are HotShot! And the value we got for the extremely fair price we received was exceptional! read more

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Hotshots is the place to go if you want to turn your backyard into a desert oasis. Quality work and exceptional customer service. Recommend 10/10 read more

HotShot Hardscape and Pools - Finished pool. Day and night. - Artificial Turf Near Me - Peoria, Arizona

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First I want to tell you about the nightmare I had for 6 months meeting different companies and contractors. Some companies I called never showed up to their scheduled appointment, others showed up to the appointment- made all of the measurements and promised to have a bid to us within a few days but never heard back from them. It was weeks of chasing different contractors down to get any kind of quote or even just a curtesy response. That nightmare ended when I stumbled upon HotShot Hardscape Instagram account and right away I liked the work they previously have done with other clients. I messaged Vinny right away to schedule a phone call to see when they can come and look at our backyard. Vinny called me the same afternoon which I was so surprised given past experiences with being ghosted by other contractors. He said he was able to stop by the next day to talk about the project- again PTSD kicked in and wasn't really holding my breath. Well the doorbell rang the next day and Vinny did showed up at the time he said he was going to. We were off to a good start. Vinny and I spent a good 45 mins just talking about what I want my backyard to look like-ideas and items I had in my wish list that is a must and a maybe we can squeeze it if there was room to our budget. Our backyard needed a lot of work- pool tiles coming off, exposed and rusted bars, disintegrating scuppers and table and cracked pool deck. Not only did Vinny checked off everything in my checklist but he also surpassed my expectation with the constant addition and changes I threw at him. Vinny and his crew was always on time, professional, worked nonstop and kept the backyard clean considering it was a complete remodel. Vinny and his crew literally had to rebuild parts of our pool because it was such in bad shape. Now my backyard looks like a high end spa resort with an impressive brand spanking new outdoor kitchen that I have pretty much used 2-3 times a week even when it's 115 degrees out! If you are looking for a company that does amazing work- look no further Call Vinny! read more

HotShot Hardscape and Pools - Artificial Turf Near Me - Peoria, Arizona

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We used HotShot for our pool, spa, turf, decking, block bench ins, pavers. We couldn't be happier. Fair pricing, above quality work, finishes jobs fast, and shows up when they say they will. We've used them for two phases of our acre back yard. they even gave great design ideas. They don't cut corners, completes work the right way. We wouldn't use anyone else except HotShot. read more

HotShot Hardscape and Pools - Artificial Turf Near Me - Peoria, Arizona

Vinny and his crew are very detail oriented and masters of their trade! They do amazing work.

We can not say enough good things about this company. We worked with Ron on our design for our front yard and it is beautiful! I asked to 'tweak the design a bit' and they were so receptive. I had to re-schedule the work due to a death in the family, not a problem. They completed the work in a timely manner and the follow up from Valerie to make sure all was good was so nice to see, great customer service! read more

Hotshot Hardscaping and the owner, Vinnie laid over $20,000 worth of travertine at my home. When asked to replace the many pieces with chips and cracks, he refused. Don't select this company. They will not stand by their work. They will gladly take your money and provide a disappointing result. Stand behind your work and product Vinnie. read more