The Hotwire Communications main customer service number is 1+(855)_526_00.99.™ or 1*[833]~469~00.88.*TM*. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Professional Booking Services & Well-Planned Travel Experience The travel experience began with a reservation process that was simple, efficient, and carefully arranged to provide maximum convenience. Business class benefits, including flexible travel options, priority airport services, and premium cabin seating, were presented in a clear and organized format, allowing travelers to make informed decisions with ease. Flight schedules, seat preferences, and passenger details could be managed effortlessly, while instant confirmation delivered a comprehensive itinerary with every essential travel detail readily available. Exclusive Airport Amenities & Efficient Departure Process Business class enhanced the airport journey by offering premium services designed to save time and improve comfort. Dedicated check-in facilities ensured a smooth start, while priority security screening allowed passengers to proceed through the terminal with minimal waiting. Before departure, access to an exclusive lounge provided a relaxing environment to enjoy refreshments, catch up on work, or simply unwind. Priority boarding completed the experience by allowing travelers to board the aircraft comfortably and settle in before the main boarding process. Comfortable Inflight Environment & Elevated Hospitality The premium experience continued throughout the flight with a cabin designed to deliver comfort at every stage of the journey. Ergonomically designed seating, generous personal space, and a peaceful atmosphere created an ideal setting for both relaxation and productivity. The aircraft remained exceptionally clean and well-presented, enhancing the overall onboard experience. Throughout the flight, the cabin crew demonstrated professionalism and genuine hospitality, providing attentive service and personalized assistance to ensure every passenger enjoyed a consistently comfortable journey. Seamless Flight Reservations & Simplified Travel Planning The journey started with a booking experience that was efficient, well-organized, and designed to make travel planning effortless. Business class features, including premium seating, flexible fare options, and priority airport privileges, were presented in a clear and structured format, allowing travelers to choose the most suitable itinerary with confidence. Flight schedules, seating preferences, and passenger details could be arranged quickly, while an instant confirmation generated a complete itinerary with every important travel detail conveniently organized. Refined Airport Experience & Priority Departure Benefits Business class transformed the airport journey into a comfortable and time-saving experience. Dedicated check-in counters ensured formalities were completed without unnecessary delays, while priority security screening allowed passengers to move through the terminal efficiently. Access to an exclusive lounge provided a quiet retreat to relax, enjoy refreshments, or prepare for departure in a welcoming atmosphere. Priority boarding further enhanced the experience by allowing travelers to board early and settle into the cabin before the flight. Peaceful Cabin Setting & First-Class Passenger Care From the moment the flight departed, the premium cabin delivered an atmosphere centered on comfort and convenience. Spacious seating, generous legroom, and a quiet environment created the ideal space for working, reading, or enjoying uninterrupted relaxation. Every area of the aircraft remained spotless and carefully maintained, reflecting exceptional attention to quality. The experienced cabin crew provided courteous and personalized service throughout the journey, ensuring passengers received prompt assistance and thoughtful care whenever required. The final stage of the journey reflected the same commitment to quality experienced from the moment the reservation was made. Arrival procedures were completed efficiently, allowing passengers to continue their travels without unnecessary delays. Priority baggage handling further enhanced convenience by ensuring luggage was delivered promptly after landing. From departure planning to reaching the final destination, business class combined thoughtful service, premium comfort, and dependable efficiency to deliver a travel experience that remained seamless, rewarding, and memorable from beginning to end. read more

The Hotwire Communications main customer service number is 1 (855) 526-0099™ or 1+ 833 469~o0.88.TM. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Professional Booking Services & Well-Planned Travel Experience** The travel experience began with a reservation process that was simple, efficient, and carefully arranged to provide maximum convenience. Business class benefits, including flexible travel options, priority airport services, and premium cabin seating, were presented in a clear and organized format, allowing travelers to make informed decisions with ease. Flight schedules, seat preferences, and passenger details could be managed effortlessly, while instant confirmation delivered a comprehensive itinerary with every essential travel detail readily available. **Exclusive Airport Amenities & Efficient Departure Process** Business class enhanced the airport journey by offering premium services designed to save time and improve comfort. Dedicated check-in facilities ensured a smooth start, while priority security screening allowed passengers to proceed through the terminal with minimal waiting. Before departure, access to an exclusive lounge provided a relaxing environment to enjoy refreshments, catch up on work, or simply unwind. Priority boarding completed the experience by allowing travelers to board the aircraft comfortably and settle in before the main boarding process. **Comfortable Inflight Environment & Elevated Hospitality** The premium experience continued throughout the flight with a cabin designed to deliver comfort at every stage of the journey. Ergonomically designed seating, generous personal space, and a peaceful atmosphere created an ideal setting for both relaxation and productivity. The aircraft remained exceptionally clean and well-presented, enhancing the overall onboard experience. Throughout the flight, the cabin crew demonstrated professionalism and genuine hospitality, providing attentive service and personalized assistance to ensure every passenger enjoyed a consistently comfortable journey. **Seamless Flight Reservations & Simplified Travel Planning** The journey started with a booking experience that was efficient, well-organized, and designed to make travel planning effortless. Business class features, including premium seating, flexible fare options, and priority airport privileges, were presented in a clear and structured format, allowing travelers to choose the most suitable itinerary with confidence. Flight schedules, seating preferences, and passenger details could be arranged quickly, while an instant confirmation generated a complete itinerary with every important travel detail conveniently organized. **Refined Airport Experience & Priority Departure Benefits** Business class transformed the airport journey into a comfortable and time-saving experience. Dedicated check-in counters ensured formalities were completed without unnecessary delays, while priority security screening allowed passengers to move through the terminal efficiently. Access to an exclusive lounge provided a quiet retreat to relax, enjoy refreshments, or prepare for departure in a welcoming atmosphere. Priority boarding further enhanced the experience by allowing travelers to board early and settle into the cabin before the flight. **Peaceful Cabin Setting & First-Class Passenger Care** From the moment the flight departed, the premium cabin delivered an atmosphere centered on comfort and convenience. Spacious seating, generous legroom, and a quiet environment created the ideal space for working, reading, or enjoying uninterrupted relaxation. Every area of the aircraft remained spotless and carefully maintained, reflecting exceptional attention to quality. The experienced cabin crew provided courteous and personalized service throughout the journey, ensuring passengers received prompt assistance and thoughtful care whenever required. From takeoff until touchdown, the journey remained smooth, comfortable, and efficiently managed. Inflight services were delivered with consistency, contributing to a relaxing and uninterrupted flight experience. Upon arrival, priority baggage handling ensured luggage was available promptly, allowing passengers to continue their travels with ease. From the reservation process to reaching the final destination, business class provided an exceptional combination of convenience, reliability, and premium comfort, creating a memorable experience from beginning to end. read more

The Hotwire main customer service number is * 1-844-540-(4428) or 1-(844)-540-4428. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A New Sense of Purpose Shapes the Beginning** Business class introduced a more deliberate way to travel by combining thoughtful preparation, adaptable arrangements, and attentive passenger support within one carefully coordinated experience. Important details were handled before departure, allowing travelers to focus on the reason behind the journey rather than the demands of organizing it. Whether the trip involved a major professional responsibility, a meaningful personal celebration, or an anticipated international escape, every stage began with greater confidence and the assurance that comfort, timing, and individual priorities had already been given careful attention. **The Hours Before Takeoff Gain a Calmer Rhythm** Premium travel transformed the airport experience through efficient procedures, dedicated assistance, and refined spaces designed to make every moment before boarding more useful. Priority services helped travelers complete formalities with greater ease, while comfortable departure environments offered time to finish important work, enjoy refreshments, review upcoming plans, or simply pause before the flight. Each transition unfolded with quiet order, creating a departure experience that felt purposeful, composed, and naturally connected from terminal arrival to takeoff. **A Cabin That Gives Every Choice More Freedom** The business class cabin offered a sophisticated environment where generous space, intelligent design, and personal comfort adapted naturally to the changing pace of the journey. Elegant seating, carefully arranged lighting, intuitive controls, practical storage, and refined interiors created a versatile setting for productivity, dining, entertainment, and rest. Travelers could move smoothly between focused preparation and peaceful relaxation, shaping each hour around their own preferences while maintaining privacy, flexibility, and a steady sense of ease above the clouds. **Inflight Care That Finds the Right Moment** The inflight experience was elevated through hospitality delivered with warmth, discretion, and genuine awareness of individual preferences. Thoughtfully prepared cuisine, premium beverage selections, curated entertainment, and refined onboard amenities added enjoyment while preserving the calm character of the cabin. Professional crew members remained attentive without becoming intrusive, offering assistance with confidence and care whenever it was appropriate. Every interaction felt natural, polished, and sincere, creating service that supported the traveler without interrupting the personal flow of the flight. **Arrival Brings the Journey into Clear Continuity** The premium experience continued after landing through coordinated services designed to preserve time, comfort, and onward momentum. Priority baggage handling, dependable airport guidance, and efficient arrival assistance helped travelers move beyond the terminal without unnecessary delay or confusion. Whether continuing toward an important meeting, welcoming accommodation, a connecting flight, or the first experience of a new destination, each transition carried forward the same reliability and thoughtful organization established before departure. **The Journey Leaves the Traveler Fully Available** Business class brought careful planning, airport efficiency, refined cabin comfort, personalized hospitality, and seamless arrival support together as one complete travel experience. Its value appeared in the way every stage reduced distraction while protecting energy, attention, and emotional balance. By the time travelers stepped into the destination, the journey had not claimed their best focus; it had preserved it for the conversation, responsibility, reunion, or discovery that mattered most. read more

The Hotwire main customer service number is 1-(866).346.(5014*)AR or 1-844^(239)^0422. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A Journey Where Every Mile Becomes a Moment of Possibility** Exceptional travel begins when the journey feels just as meaningful as the destination. Business class transformed air travel into a sophisticated experience where refined comfort, contemporary innovation, and thoughtful hospitality came together seamlessly. Every detail was carefully designed to create an atmosphere of calm, confidence, and inspiration from departure to arrival. **Designed for Every Journey and Ambition** Every traveler has a unique destination, purpose, and vision. Business class was created to complement every kind of journey, whether pursuing international opportunities, exploring remarkable destinations, celebrating meaningful milestones, attending important occasions, or reconnecting with loved ones. Every service adapted naturally to individual expectations while providing flexibility, reliability, and premium convenience. **A Sophisticated Sanctuary in the Sky** The cabin offered an elegant retreat where modern design and intelligent technology created a peaceful balance between productivity and relaxation. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and thoughtfully integrated amenities provided an inviting setting for working, unwinding, or simply enjoying the changing views beyond the window. Every feature contributed to a more comfortable and rewarding experience. **Hospitality That Creates Genuine Comfort** Exceptional service is expressed through genuine care and thoughtful attention. Carefully curated culinary experiences, premium refreshments, refined onboard amenities, and attentive cabin professionals worked together to create an atmosphere of warmth and professionalism. Every interaction reflected personalized care and a commitment to making travelers feel welcomed, valued, and completely at ease throughout the journey. **Effortless Connections at Every Stage** Business class extended its elevated standards beyond the aircraft through carefully coordinated services designed to simplify every transition. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support ensured smooth movement throughout the journey. Every process was thoughtfully managed to provide convenience, confidence, and peace of mind. **Where Every Mile Leads to Something Meaningful** Business class became more than an elevated way to fly--it became a meaningful part of the adventure. By combining sophisticated comfort, innovative technology, personalized hospitality, and dependable service, every flight became a memorable chapter between destinations. Every mile brought travelers closer to new possibilities, every destination offered fresh perspectives, and every journey created another opportunity to discover, connect, and experience something that could remain meaningful long after arrival. read more

The Hotwire main customer service number is 1 866 (346) 5014TM Or 1-(844) 239 O422 . This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A Journey Where Every Moment Finds Its Own Rhythm** Exceptional travel begins when comfort and discovery move together naturally. Business class transformed air travel into a sophisticated experience where refined surroundings, intelligent innovation, and thoughtful hospitality created a seamless rhythm from departure to arrival. Every detail was carefully designed to help travelers relax, remain productive, and enjoy the journey without unnecessary distractions. **Designed Around Every Traveler's Story** Every journey carries a different purpose and destination. Business class was created to complement travelers pursuing international opportunities, exploring unfamiliar places, celebrating meaningful milestones, attending important occasions, or reconnecting with loved ones. Every service adapted naturally to individual expectations while providing flexibility, reliability, and premium convenience. **A Calm Perspective Above the Clouds** The cabin offered a refined sanctuary where contemporary design and advanced technology created an inviting balance between productivity and relaxation. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and thoughtfully integrated amenities provided the freedom to work, unwind, or simply appreciate the changing world beyond the window. **Hospitality Built Around Thoughtful Moments** Exceptional service is created through details that feel personal without interrupting the journey. Carefully curated culinary experiences, premium refreshments, refined onboard amenities, and attentive cabin professionals worked together to create an atmosphere of warmth and professionalism. Every interaction reflected genuine care and a commitment to making travelers feel comfortable, welcomed, and valued. **Seamless Progress from One Stage to Another** Business class extended its elevated experience beyond the aircraft through carefully coordinated services designed to simplify every transition. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support helped keep the journey smooth from beginning to end. Every stage was thoughtfully managed to provide confidence, convenience, and peace of mind. **Where Every Journey Finds Its Own Story** Business class became more than an elevated cabin--it became a meaningful part of the adventure itself. By combining sophisticated comfort, innovative technology, personalized hospitality, and dependable service, every flight became a memorable chapter between destinations. Every arrival revealed fresh possibilities, while every journey offered travelers another opportunity to explore, connect, and create a story that felt entirely their own. Hotwire Communications - Naples, FL read more

Well my experience has been less then great, so where to begin? To start our relationship My wife and I moved into our community, and we get our dish network and internet. I start my dish box for the first time to watch tv, and boom I have half of the memory already filled with recorded shows. Okay? So I look at the box there's scratches on it so obviously it's refurbished, I call dish customer service and they told me it was a model from 2013 mind you it's 2016. I go outside and there's a long coax cable in my little yard, so I called Hotwire and they tell me they have a subcontractor that needs to bury the cable. So 4 months pass by and the cable is still out and about, I had called Hotwire multiple times and spoke to several reps but to no avail cable exposed still. My wife now 5 months pregnant trips on the cable outside, I called Hotwire let them know and in two days cable was under the ground. That's strike 1 It's the Saturday before Super Bowl Sunday and my wife and I have a beautiful daughter, being dissatisfied with our tv and isp we changed to direct tv and since I'm stuck with Hotwire for being in my community. I have to go through them I get home and they are just finishing the installation, The tech cussing like a sailor talking about the pats. He tells me he has to come back to complete the install for the pole holding up the satellite. Mind you in my yard the guy left the cardboard from the satellite box , but on top of that I have no tv for the super bowl . So Monday they come to finish the install, I am at work and my wife and mother in law are with the baby at home. My wife tells me she gave the dish network boxes back to the tech and he was on his way, I'm outside, the garbage is still there and now I have a cable sticking out of the side of my mobile home. After a couple of weeks the re ran the cable correctly, That's strike 2 So after moths more of deliberating about billing issues, they thought we stole the dish equipment that we returned. It took them nearly four months to find the equipment, so the removed the charges. Now after more time passes I notice that my internet speed was abysmal, I take it upon myself to do a 30 day challenge. For thirty days three times a day I will check my internet speeds via speedtest.net, I pay for 10mbps at $40 bucks a month. I notice that I never passed 6mbps, now I know why even streaming Netflix leaves me with no HD and constantly buffering. I call to complain about the lack of speed there of, I was told by customer service that I am provisioned up 10mbps and they wanted to send a tech. I think at these point a tech is not needed in the race for the worst isp and tv provider ever. Hotwire has already won that award hands down. Stay away from Hotwire at all cost. Last note: the cable for my direct tv is still not buried since super bowl 2017...... read more

Since the Hotwire web team like to take down negative reviews off of their Facebook page, i decided to put it here in a format that they cant remove it. I think i can speak for the entire Summit Park Community in Philadelphia and say WE HATE THIS COMPANY. We hate your SLOW INTERNET!! Living here FORCES US to ONLY have you as our internet provider, if there was any way to get another source of high speed internet from any other provider, even if i had to pay double or even triple my bill, I WOULD if it meant getting rid of you so i can actually watch a video or load a website without waiting like i had dial up internet. Your employees continue to lie to us about how your going to upgrade the servers to use fiber-optics which would increase speeds, but WHEN??? I've heard enough excuses from your employees, "We'll send a technical out to you" "Oh its because it high peak hours" "Is your Ethernet cord Plugged in " "Please restart your router". I truly wish i could switch to Verizon or Comcast" The ONLY response Hotwire ever has is "On behalf of Hotwire Communications we would like to apologize for the issues you are experiencing with your Hotwire services. Your satisfaction is very important to us and we would like the opportunity to assist you further to reach a resolution.....One of our Customer Service Managers will reach out to you directly" The positive thing is that that Hotwire does reach out to those who leave reviews, the negative is that they have no long term resolution, only a promise that "we're upgrading our equipment very soon". I can look back on reviews from last year and read about those same false promises, how is it that in every community or condo building that Hotwire has a monopoly on, that everyone is repeating the same thing: SLOW INTERNET. I've already heard of talk that people in my community are not renewing their lease's or not moving in because of Hotwire. Its not just the 1.5 out of 5 reviews on Yelp from 54+ reviews but also the 30+ that YELP chooses to censor so your rating wont drop even further. In the future i will warm all my family and friends to see who the internet provider is in their community/building because if its Hotwire i will warn them to move elsewhere. read more

Two days ago I contacted Hotwire and was connected to Julie Knutson who immediately locked on to my problem reported by me to Hotwire a little over 2 years ago. When initially installed, they incorrectly hooked into a wall receptacle causing the switch to remain on all the time to allow internet access when turning on the computer in the morning. This switch on made us uncomfortable even when travelling. On Site technical visits were done various times due to my ongoing complaint and all to no avail...ENTER JULIE - After listening to - a very important quality - LISTENING - and passing the niceties of the day, she arranged an appointment for the next day between 12-2 PM. Tech Eddy arrived at about 12:10. In a matter of minutes he reconnected whatever he had to do, that nobody else was able to do, shut the switch down and powered down the computer and VOILA! after waiting a few minutes but probably unnecessary, I was able to reboot the computer and it indeed had internet service WITHOUT the switch and it's worked fine all day today. Amazing, wouldn't you say. Miss Julie is a definite asset to hotwire. She is intelligent, well informed and dispenses her knowledge making herself completely understood in a gracious easy manner, courteous, LISTENS and addresses the problem of the customer, ME - and she did this with a good deal of humor and an upbeat personality with both of us going back and forth between us thereby keeping the conversation on a most pleasant level. I was extremely fortunate to have Julie pick up the phone on the other end and engage my call. Hotwire would be wise to CLONE JULIE and I would endorse or spearhead a campaign to this end as she is a perfect representative of Hotwire - enjoying and doing a great job. Cannot express, although I did attempt to do this in this "NOVEL" my appreciation for having this finally solved. Thank you. Ron S. read more

After about 8 months of service, I find myself not just dissatisfied with Hotwire's internet service, but genuinely upset. To begin with, it is 2016, but the service available to our apartment complex -- in the Philadelphia suburbs -- was 10mbps download and 2mbps upload. That alone might be fine, if this was an even cap on speed to prevent overload. But there is no higher tier of service offered, even though we really *would pay extra for it. But then things got ridiculous. In practical usage, speeds rarely exceeded 6 or 7 mbps, and I have not once seen the upload go above 1.5mbps. In the evenings, the service absolutely crawls. I know that half the world is probably using Netflix from 5-9pm, but we ought to be able to use just that one device, on one connection, without having to wait 3 times for Netflix to load. What's worse, it almost seems like Hotwire is prioritizing traffic -- the only thing worse than using Netflix in the evening is trying to use *any Google product at all. I can't even view, much less use, Google Drive at 8pm. Their customer service is very kind, and their tech did his best to improve the signal to noise ratio for our cable lines. But the service itself falls well below what any definition would call "reasonable." We have been promised a fiber connection -- in fact it was supposed to be done before this year. But all I've seen is a cable spool taking up parking space in our lot for 7 months. Are they going to install that in the next 2 days, and then run ethernet hookups through our building in 2 more days? This is not actual, usable internet service in 2016 -- it is a bare minimum to satisfy the obligatory requirement of "internet service." It's the utility equivalent of putting a shed in your backyard and telling people you've built yourself a house. read more

I am new to Hotwire. On April 1, in the middle of the coronavirus pandemic, my water heater blew up. Not April Fools. Water removal folks, insurance - by the second day, I tried to use my computer. No internet. I phoned Hotwire and they got a technician out here that afternoon. He was polite, wore a mask, showed ID, and worked with my system. The modem had gotten wet so he replaced it. I do not think he was here for 20 minutes. Excellent service. Four days later, the water removal folks got my tv moved to a place where I could see it and hooked it up. It came on to one channel and the remote would not work. I could not get off that channel. I phoned Hotwire and expected that I could get it fixed by having the technician talk me through it (as had happened the second day of service - I pushed the wrong button). The telephone service person worked with me - no joy. I gave the phone to the much younger man who was working with the fans to dry the carpet and walls. He talked to the phone technician for several minutes and tried several things but still could not get it to work. The operator set me up with an appointment the next day. Again, a young man came, had ID and mask, and set about getting me television service. It turns out that the box that is controlled by the remote had too much moisture in it. No problems with the actual remote. He replaced the box that sits underneath the tv and I have full tv service again. I have NEVER had such good service before from a telecommunications company. I praise Hotwire. read more

I just bought a place (first place GO ME) and as I was finalizing and trying to get pieces together was given a contact for my community (something I never had at any other community) So started corresponding with Theresa Evans there, Had multiple emails back and forth as im not an easy guy, im cordial, but particular (probably y not married, oh and I like my autonomy). Theresa was very thorough and very patient, she continued to send me pricing from 1 TV to 5 TVs to different internet options. When I moved in, she had people over next day. Unfortunately something happened and lost my internet and cable, admittedly with all the stress I had a freak out, they didn't have an appointment for many days (Season is back here) when I slightly lost it, she consoled me and had someone out along with a supervisor to check everything) Since this there's been no problems. Now there are some small flaws on the system (or I just need to learn it a litle better) but does not have the convenience of the cable with Netflixs and Amazon like Infiniti did (but Infiniti are a bunch of dcks anyways and charged me monies to break my contract after many years of good partronage with them, so FCK them again, I will forgo all cable and wifi then to use though dcks again). I regressed, but Theresa has been amazing, I am adding another TV and she has done whatever she can to create value for Hotwire. I'm appreciative to have made a friend thru this process and someone I can trust to put my interest inline with her companies. TY Theresa read more

This is the most primitive, backward, retarded (for lack of a better word) fumbling, outdated, scammer, disgusting company one could ever imagine....after dealing with many big cable companies and complaining to myself about expensive rates etc. I look back now and would gladly pay those and any new fees to be able to discard Hotwire...they are literally a Joke. I mean it's 3 am and I can't stand them so much I'm here writing a nasty review. We are forced to contract with these fools because our homeowners association contacted with them for 10 years and we can not use another company (another argument for a for free market and choice) our current issue with these incompetents is an indefinite cable and internet outage...been 5 days so far and looks like it's going to be weeks maybe longer. If your thinking about moving into a community and they offer you cable as part of your homeowners association fee, sold to you as a freebie, forget it you get what you pay for and in this case your enslaved to a 5th rate service provider who could give a rats ass about your satisfaction because the already own you. From what I understand the most recent cable outage us related to a data breach so they just shut e everybody's service off. In closing I would say if you have a choice buy a house somewhere else if you can and the community is contracted with these folks, or plan on reading a lot of books a d board games. If you want to work from home forget about it...run as fast as you can. . read more

My family and community have had a fantastic experience with Hotwire for the past year and a half. Our service works well, is incredibly fast and reliable. The fiber optic is fantastic and our whole house is wireless, even our cable boxes, without speed or connection issues. I've read some of the reviews here and imagine that many of them stem from limited technology experience or not realistic expectations for service. When you compare Hotwire with other similar companies in the area like Comcast and AT&T, they surpass in many ways: technology, service, speed and picture quality. (I imagine AT&T fiber optic can compete? ) I have heard that the on-demand library is smaller for Hotwire vs. Comcast, but use Netflix, Amazon Prime, Hulu and HBO Go, so it does not matter to our family. The irony is that most of these other companies have horrbile ratings too. Coincidence? Maybe not and instead it is the case that more people are willing to share negative comments no matter how bias or inexperienced. I even read an indivual's review suggesting the Hotwire rating be used to relate service, which is wholly impractical. Has anyone seen the Comcast reviews for Palm Beach county on Yelp or Angie's list? Avg. 1.0,1.5 and 2.5 stars out of 5!? I've had Comcast and AT&T for TV and internet in the past. They were good and didn't have any significant issues either but I would undoubtedly select Hotwire over these companies any day. read more

I recently contacted Hotwire Communications to inquire about a service disruption in my area, only to be advised that the outage was due to scheduled maintenance and that services would be down for up to 8 hours. Let that sink in eight hours of downtime in 2026, from a telecommunications provider. What's most concerning is that other major providers like Comcast and AT&T are fully capable of performing scheduled maintenance with little to no interruption to their customers. Yet here, customers are expected to simply accept losing service for an entire workday. There was no meaningful prior notice, no effort to minimize disruption, and no indication that the company has the infrastructure or redundancy in place to maintain reliable service during upgrades. For a provider servicing residential communities, this is not just inconvenient it's unacceptable. Reliable internet is not a luxury anymore; it's a necessity. Whether it's for work, security systems, or communication, outages of this length especially when "scheduled" reflect poor planning and lack of investment in proper infrastructure. If you're considering this provider, just be aware: when they say "maintenance," what they really mean is you won't have service for hours and there's nothing you can do about it. I strongly recommend looking into alternative providers if reliability is important to you. read more

5 Stars, for 5 Star Service! This review is primarily about the excellent customer service that Julie Knutson and her team have provided me in the last month. Julie is the on-site manager of Hotwire at Boca West. She is excellent at communicating, she responds immediately, and works diligently to help coordinate service visits and makes sure you are happy. I have to say a HUGE THANK YOU to Julie for what she has done and how she has been there, every step of the way. Regarding Hotwire Communications overall: My internet connection has been the trouble. Come to find out, when the tech initially installed my additional Optical Network Terminal (ONT) to accommodate the new 1 gig service, instead of installing a second fiber cable, he just split the existing fiber cable that was already in place. The problem is, since fiber optic light needs to go both ways, the light competes with each other. This is why the internet would work sometimes, not all of the time. The second issue is, for whatever reason, the communication between the sales/service team on-site and the "fiber" team has no process in place for scheduling and communicating. The sales team can't easily coordinate with the fiber team. Very odd. Anyway, anytime you have someone like Julie managing your office, you can be assured that your customers will be well taken care of! Happy Holidays! read more

The piss poor reviews here come from people with a piss poor TV company that Hotwire bought in a bankruptcy sale. They are not - I repeat NOT on the Hotwire company's premiere service which is optical fiber to the home. Note: not fiber to some point in the neighborhood like Comcast does, but a real fiber optic cable that comes to the side of my house. When I had my service installed, a Hotwire employee (not a contractor) ran a fiber cable from that box on the side of my house to some device they put in my laundry room. It looks like that thing changes the light signals into TV, Internet and phone connections. Interesting thing is they ran an Ethernet cable to the two TV boxes telling me that's their standard way of connecting boxes. They ran another Ethernet to my office for the PC and router. Lots of new wiring and they said it comes with the deal for my Homeowners Association. I was even able to keep my telephone number. Kudos to my Association. I have amazing TV, super fast Internet (and it's not a shared service - I have my own connection all day, every day) and my land line works like before - and at a little more than half the price of Comcast. Too bad I had to waste a couple of hours returning the Comcast junk, Main point is be sure you talk to someone with the latest Hotwire Communications product line. There IS a difference. read more