Everyone needs to realize Vasa ain't the type of company to reinvest into machines, weights and…read moreexercise equipment. It's all about getting rid of basketball courts and racquetball courts to make studios to make more money. The gym everywhere in Utah is basic. It's sad. Nothing special about this gym or organization. Someone need to start up a better gym so we can all leave vasa therefore vasa can go out of business. Organizations like this need a lesson. Lesson is not to have GREED and focus more on providing a membership that's worth having.

Sadly, VASA as an organization is more focused on making money than helping actual people. I was…read moreexcited when I got a membership, but then had circumstances change suddenly and was unable to use it. I tried to move it, but there were exorbitant fees for cancelling, freezing, or changing your membership at all. I really wish that they would see me as an actual person and try to work with me instead of inventing every excuse to take more money. Paying $100 in extra fees isn't much to some people, but for others it is. Great staff and equipment, sad intent of the organization. Do not get this membership if you just need it for a few months. Or if you might have plans change and need a company that will work with you. Just don't get a membership. It's not worth it unless they change some things at the organizational level.

Ashlyn or Devin in membership are absolutely committed to help start you off on the right path!…read more Tasha and Stephanie in the spa genuinely make you feel relaxed and welcome! Kelsey and Peter who are the pickleball gurus they are both supportive and very good at what they do! Mia at the front desk always makes you feel awesome walking in the door.....and so many more amazing people that make this facility absolutely phenomenal!

Beware of enrolling and bringing your kids to the Kids Academy here. The Kids Academy manager Kim…read moreisn't friendly at all. She gossips with certain staff members and club members (like Brittany S. & Katrina N.) about other staff members and club members. And her minion employee Lexie doesn't even greet guests when you enter the Kids Academy. Kenzie, another Kids Academy employee, bullies select coworkers, their kids, and members' children. She and Lexie are only kind to select guests and their children, but rude to others. Some Kids Academy employees have even quit due to bullying and mistreatment from Kim, Lexie, & Kenzie. I'll spare their names for privacy, but a couple of Lifetime South Jordan Kids Academy's SWEETEST girls working there ended up leaving due to their mental health suffering. Also, a handful of the Kids Academy staff yell at and discipline certain children over normal kid behavior. They all seem burnt out. The extremely low pay probably doesn't help. Personal trainer Rob also tells children who are aged 12+ they can't be upstairs on the gym floor without even age checking them (kids age 12+ CAN be upstairs) or contacting their parents. He's only friendly to certain staff and club members. The new GM Matt is super nice and seemingly professional. He's made a lot of positive changes since he's established his role, but he has a lot of work to do with the current Kids Academy management and staff. He's at least approachable though, unlike the former GM Bridgette who was fired for a string of wrongdoings, including illegally performing Botox on the former spa manager (they did it to each other) while at work. Some of the lifeguards and swim instructors could use professionalism training or retraining. A lot of them seem bored, unfriendly, and entitled, but they're more preferable over the Kids Academy manager Kim and her staff, particularly Lexie & Kenzie. Those three have done some illegal and just outright horrible things too.

The equipment is solid, but that's where the positives end. Policies are inflexible, communication…read moreis poor, and ownership handles conflict in an unprofessional manner. After a calm and respectful phone call with the owner, my membership was canceled on the spot and I was told I was no longer welcome -- without discussion or attempt at resolution. No matter how good the equipment is, a gym isn't worth it when leadership treats people this way. I was also contacted by the owner after a late-night workout and sent screenshots from the gym's security cameras of me training around 2 AM. I was told I was using equipment improperly, despite using my own attachments and not damaging or altering any equipment. This level of monitoring and the way it was handled felt excessive and added to the overall lack of professionalism and poor communication.

I've been working out my entire adult life and have been to more gyms than I can count. The…read moreRefinery has the most comprehensive equipment I've ever seen. Lots of free weights and machines. It's very clean and everything is well organized. Gym members are courteous to one another and replace equipment after using it. And it's open 24 hours a day. If I were going to open my own gym and had a huge budget for equipment it would look a lot like The Refinery. Membership is well worth the price.

Started my two week trial 5 months ago, and I'm still hooked. The functional movements learned in…read moreclass have helped me in my every day life. I feel strong not only physically but mentally as well. The trainers and other clients are amazing. Always cheering new comers on and making a hard workout so fun! I love how they switch up the workouts and some are resistance based while others are a mix of weights with HIIT. Love my F45 family!! Below are some pictures of my heart rate and calories burned from the workouts

Hello F45 team in Draper, I want to start by saying thank…read moreyou so much, you guys are the best of best! Thank you for driving me to keep going and not to give up, the 6 am crew omg you guys you are so amazing. Girls you rock! appreciate you for making me feel like I was working out with friends/family from day one. The best exercise I have had in my life the routines and the motivation I got from every team member not to give up and the feedbacks the one-on-one attentiveness motivation marvelous. I will be referring everyone over to you guys. I was driving to draper every morning just to see you girls and have a kick-ass workout. The only reason I cancel the membership was that I live in SLC and work in SLC and my classes are at the U. But once I move closer to Draper, I will be signing up back again. Thank you again. See you soon!

Excellent facilities, quickly fixed equipment, reasonable price, good customer service, great…read moreculture, no hidden fees like many of its competitors. Absolutely love this gym, worth every penny.

SCAMMY to the max. Truly unprofessional "help team" who con you into "special offers" which are…read moreessentially full blown contracts for 100's of dollars! You have better luck arguing with a wall due to the lack of knowledge this team has when training employees. Talking to management is completely useless. Jason is an asshole. Do not go to south jordan EOS. Also good luck talking to any person at the "help desk" who will not lie to your face, contradict other team members to crawl their way out of a lie to keep your payments intact.

Really wanted to like this place, but unfortunately it left me underwhelmed. I dislike writing…read morenegative reviews and in fact never have, but it's important you know what you can be getting. It's already pricey at over $100 a week for an 8 week program that only gets you one nutrition session and one workout a week for a total of one hour. The first "nutritionist" I saw was a joke and recommended all the foods I had been telling him don't work for me to lose weight and clearly didn't have a true nutrition background and I lost no weight. A few weeks in they changed who I was seeing and I was never changed back. Turned out the first guy left and I was never notified. I like the second person who they placed me with a lot better, but as I was switched halfway through the program my new nutritionist/trainer never had any openings before 8 pm or that were convenient with my schedule. So I was paying $100 a week and not always being able to get in for appointments. For two of the appointments the wrong time was also communicated to me and I showed up and they weren't available. Ok one time, might have been my error, but twice definitely not as I've never had this problem with any other appointments. They then would say they'd reach out to reschedule and it would be days later before I heard something. I did call and talk to the owner and they credited me a few sessions from all of the back and forth and inconvenience, but one of those again had a time mixup. I finally just gave up trying to reschedule and cut my losses. Learn from my mistake and save your money and go somewhere else.

I really wanted to like Total Health and Fitness. While both my husband and I DID lose weight,…read morethere were a couple of things that I was unhappy with. PROS 1. We both lost weight. There is no doubt in my mind that macro and calorie counting works as long as you are disciplined and stick to a diet plan. THF sat us down and helped us outline a plan that worked best for us, including recipes. 2. The recipes are pretty tasty! (some trial and error required) 3. Flexible scheduling times. 4. Discount for paying upfront and purchasing multiple packages. 5. The provided binder was a wealth of information and a great place to compile and compare all of our stats and data. CONS 1. Their staff is inconsistent and very few of them have any actual qualifications. -The first "nutritionist" we worked with was the only one from the bunch that had any actual education on the matter. She was by far our favorite and the most helpful in terms of teaching us how to eat better and helped us tailor our meal plans to meet not only our physical needs, but also our medical needs. I had some pretty severe medical needs that we were trying to help control with a diet change, and she was the only one that seemed to take that seriously. - We had to frequently ask for services that were supposed to be regularly provided throughout the program (taping, body composition, weigh ins, etc). - Some of the staff were more frugal in their food recommendations than others. For example, one "nutritionist" that we saw was so into trendy food items that our monthly food budget skyrocketed, so we were spending close to $800 a month for 2 people. The other two "nutritionists" we had were more reasonable and had many cost-friendly alternatives, so we only ended up spending around $400 a month on food for 2 people. 2. Many of their recipes have instructional and caloric discrepancies. Counting calories is kind of a must when you are trying to lose weight, so it was frustrating to me that SO MANY of the recipes had stats listed that were very different from what was in the meal plan system. I had to downsize many of my meals to almost nothing in order to stay within my calorie and macro goals. I brought this issue up with several of the staff and received only a shrug. 3. It's EXPENSIVE, especially considering none of them are licensed nutritionists (the one we saw that actually was a licensed nutritionist ended up leaving partway through our second 12 week round). The cost would have been easier for us to swallow if their staff had better qualifications and training. In the end, we were still happy that we chose to use THF, as we learned a lot, lost some weight, and formed several healthy habits.

Yoga classes, is great. Small tight space but we make it work…read more Overall, it is super outdated, increases prices without renovating. Looks like early 90s or late 80s inside. The steam room is dingy and moldy with cracked tiles. Not an upscale vibe at all, it is in an upper class neighborhood but low grade facility. Poor management, needs an overhaul.

The Truth About Treehouse -- Read This Before You Join…read more Treehouse markets itself as the most "premium" gym in the Salt Lake Valley -- and for years, it truly was. With a premium price came premium amenities, instructors, and classes. Unfortunately, that's no longer the case. Treehouse has changed drastically in recent years, especially within the last few months, and what used to be a top-tier experience now feels far from premium. Membership Costs & Contracts Be aware: the initiation fee is inconsistent and feels misleading. It often varies depending on who you speak with in member services. You can join month-to-month or commit to a full year, but if you choose the annual contract, you are locked in. No refunds are offered -- no matter the reason. If circumstances change, you're simply out of luck. Membership costs also increase each year, unless you were one of the early members "grandfathered in" at a lower rate. Many long-term members now pay significantly more each year for less value. Classes & Instructors Treehouse advertises over 50 weekly classes, but don't be fooled by the number -- not all of them are good. The best hours (7:30, 8:30, 9:30 AM) are competitive, and members often settle for mediocre classes because management refuses to replace underperforming instructors, even after repeated complaints. While there are still a few excellent classes and instructors, these classes are often full and there's not enough equipment to go around. Weight-training classes often run out of weights, gliders, or bands. Kettlebells are claimed long before class starts. Much of the equipment is damaged due to poor storage and lack of maintenance. Treehouse would benefit greatly from a class review system, allowing members to rate instructors and share feedback transparently. Management & Recent Changes In the past two months, Treehouse dismissed its Group Fitness Manager -- who was also one of the gym's most beloved and talented instructors. She taught over a dozen classes weekly and was a major reason many members stayed. Her removal has caused widespread frustration, and the classes replacing hers have been noticeably lower quality. Facilities & Sauna Misrepresentation Treehouse recently added a sauna in the women's locker room, but members should be aware that it is not a red light therapy sauna, despite what several member services staff claim during tours. The lights are simply red-colored bulbs and do not provide any of the proven benefits of true red light therapy. Additionally, the women's sauna temperature is consistently around 150°F, which is lukewarm at best. This defeats the purpose of a sauna and fails to provide its expected health benefits. I've personally requested that the temperature be increased to at least 200°F, but my request -- like many others -- has been ignored. Gym Etiquette & Environment Another persistent problem is gym etiquette -- particularly from members who "reserve" multiple machines for circuit training by leaving towels or personal items. With limited equipment, this creates tension and frustration for others trying to work out. Management has done little to address this issue. Leadership Concerns Management The biggest concern, however, lies with Treehouse's general manager, Erica. She consistently avoids member feedback and shows little concern for the gym or its community. Complaints go unanswered, problems remain unresolved, and her lack of involvement is noticeable. The gym's cleanliness, organization, and morale have all declined under her leadership. It's clear that Erica does not care about Treehouse or its members -- and the results show. Equipment is dusty, maintenance is inconsistent, and staff accountability appears low. Hiring practices also raise concerns of favoritism and nepotism, as roles often go to friends or acquaintances rather than qualified applicants. Overall: Treehouse still has potential -- the facility is beautiful, and a few instructors are outstanding. But poor management, declining quality, and rising costs have stripped away what once made it a premium gym. I would strongly recommend delaying becoming a member until Erica is replaced as manager, and classes are reorganized and updated. Until then you're paying a premium price for a mediocre gym.

I was invited to attend a hip hop class as a guest on a friend's account, so my review is from a…read moreguest perspective, not a member. Read it with that in mind. The registration process was fairly quick, although there was a little sales pitch, paired with the urgency of an expiring "deal" that I had to sit through. I can't fault them, they've got to build their business, but I'm not a fan of sales pitches. The hip hop class itself was outstanding! The instructor was energetic but also made it easy enough for us novices to follow along. At the conclusion of the class, I was sufficiently sweaty and tired, which sounds like a good workout to me. I'm not sure that I'm ready to sign up for a gym membership, but it was a nice visit.

Please pay attention to the reviews here. I didn't and I got charged $450 dollars for one hour…read moretraining sessions that I never took because they are mid day and I have a job. I contacted the PT Manager, Kayla, and she put in for a refund for me, then a month later told me it had been approved and a month after that said their records show I took the one hour sessions. Its pretty clear that robbing people of their hard earned money is part of their MO down there. DO NOT GO HERE. Go to any other gym. ANY other Gym will likely treat you better than this nightmare.