I've been going to OTF Murphy off and on for over ten years! I tried some other gyms and came back…read morein February. I'm so glad I did! They take such good care of the studio and he coaches are amazing! I'm down 30 lbs since February and gaining muscle and confidence! Thank you OTF Murphy!

I love this studio and staff! They are always so positive and motivating. The coaches always make…read morethings fun. I never thought I could stick to any work out regimen but orange theory makes it so easy to stick to. You cam go at your own pace and you definitely see the growth.

Staff and a couple of trainers are good. But beware of class cancellation/no show and membership…read morecancellation (notice period) scams. They charged me hundreds of dollars and forced me to pay for two months when I decided to cancel my membership.

I've attended for a few months now, and I am really enjoying the workout experience. I like how…read morethe classes are limited in the number of attendees (due to number of reformers), which allow the instructors to help each attendee out and makes going to class less intimidating... because I am new goer to Pilates! The studio itself is very nice, new, and cozy. The staff, including the instructors, are very nice and do a good job in welcoming you the Club Pilates family. They offer different packages in terms of membership, which range from being able to go to one studio to unlimited access to all the studios across the metroplex.

I love Hotworx and this location. They are so kind and professional. Check it out! ​read more

Hotworx Murphy is a great studio! Love the variety of workouts and variety of time sessions! Love…read morethe use of the app to book our own sessions! Absolutely clean inside and the staff is so friendly and very helpful!!! Soooo many health benefits of infrared sauna!!! Keep up the amazing work, Hotworx Murphy!!!

Wonderful gym, very clean, safe facility. The workers are very friendly, and the memebers are all…read morerespectful. Machines are rarely ever left broken and the locker rooms are very clean. However, the dumbbells only go up to 75lbs and there are no free weights (when I last went), so to advance in strength training is rather difficult. However I do recommend this gym for a beginner, I would just recommend other ones for those trying to advance their fitness journey. Also this location is 24/7 Yay!

Hello to whomever is reading this review…read more Background - USMC Vet with service related injuries, utilizing this gym for rehab and self improvement. This location particularly has a less than consistent hygiene routine. Dirty equipment, dirty floors, dirty in general, really needs a good scrubbing. To cancel your membership is a rabbit hole of call this location, visit this person, sign here, and by the way you followed the instructions and we can see that you did, but we did not finalize the transaction in our computer. So we just kept charging you. I went in person visiting this location to cancel my multiple year membership, due to moving to a location where a gym is not easily accessible. Was told it was handled and good luck on your move. (2024) Months later still being charged, called the location here in Plano, instructed to call the gym I signed up at originally. Did so instructed to reach back out to Plano. Did so, emailed a confirmation of cancellation. (early 2025) Months Later still getting charged. Called in again sent down the steps previously, with one addition. Text confirmation to x phone number. Texted confirmation to said number. (mid 2025) Finally 2026 is here. Reviewing my bank statements, the charge is still there. I followed their instructions multiple times so went to contact corporate, good luck on that one. Probably easier to get a hold of Musk cell phone than a number for their main office. But you can call the billing company they use. The billing company will not assist you unless you want to update a credit card for their files. finally after many going back and forth with conversation of filling a complaint to the BBB and T-AG for business practices, I get some attention in this matter. I provide the information stated in this review. The owner Sandra, informed by manager of this location, they review (assuming with the time gap in conversation) and denied any reimbursement. This particular facility is owned and operated as a franchise, this franchisee is a true capitalist at all cost, charge every penny you can while providing the minimal amount of services to comply with franchise by laws. If you can access another gym in your local area do so, it is very easy to transfer your account apparently. Just go to another gym a few times and your account magically transfers.

Studio staff are very friendly and accommodating! First time working out in 2025 and it feels good…read moregetting back into the swing of things

I love OT and go on a regular basis. The North Richardson location is conveniently located close to…read morework, when I'm not able to make the times at my home location. Unfortunately, I wish the experience at this location was better. The front desk staff are rude, condescending, and not helpful. I've had a recent experience where the coach was so engaged in conversation and kept stepping away, that the tempo of the workout was incorrect for much of the class. I'd suggest working on a more approachable staff, who can greet members with a smile and deliver less attitude.

I did the 3-day trial and signed up for 8 classes a month, not realizing it was an ongoing…read moremembership. I was charged again in September and reached out on 9/8 to cancel but got no response until days later, after the 30-day notice window had passed. I was also advised they had already reached out and I was forward a screenshot but had no email in my inbox so that seemed odd to me. Despite canceling the day the link was provided (9/11)I was charged again in October. The whole process felt intentionally confusing and inconvenient. I kept getting told that I was past the 30 days cancellation but that was due to the lack of communication on F45's part. It's very easy to communicate when you're contemplating becoming a member but extremely hard to get a hold of someone when you wish to cancel. The classes themselves were fine- good instructors and solid workouts- but the billing and cancellation process feels misleading and difficult. Be aware this is a recurring membership that's difficult to cancel and can only be done through a hard-to-find link.

With F45, there's no excuse. Quick 45 mins gets done what takes 2-3 hours in the gym. Plus you have…read moregreat certified coaches there to help and support you all along the way

I love this place! Great workout and friendly community. It's gentle while also being a solid…read moreworkout.

This studio has been so welcoming to me as a newcomer to the barre3 world! I love the variety of…read moreclasses they offer, the sweet sense of community here, and not to mention the studio is beautiful and always clean :) I think I've found my new spot!

I just became aware of fraudulent charges on my VISA from Hotworx North Plano via the Square.com…read moreapp. I visited the North Plano location in December and declined to get a membership after the one complimentary class. I never set foot in Hotworx after that class. I do know that the gal that helped me on that initial visit left the company shortly thereafter bc I called Hotworx a few weeks after that Dec visit to see if they would waive the $99 enrollment fee and was told no.... So, she must have started charging my credit card illegally bc I never signed a membership agreement. I was adamantly opposed to both the enrollment fee as well as the 90 day committment. I have spoken with Capital One and advised them that I would inform you of the fraudulent charges as I am proceeding with a formal dispute. I have also contacted the corporate office to make them aware of what is happening at this North Plano location. Quite easy to verify that I have never been back to that location as there will be no record of me entering via the 24 hour access. Please contact me asap to get this resolved. My card has been charged 4 times: 12-27 13.44, 1-2 68.87, 2-3 68.87 and pending now 68.87. Thank you, Jill S Also, I posted this as well on a thread on Reddit and have no idea why PhotographNatural404 is appearing to have written that post so apparently there must be some major scamming/fraud going on via Square.com billing and Hotworx

Hotworx is the best workout, and the North Plano location is amazing! I've worked out at another…read moreDFW Hotworx location & N. Plano has double the number of saunas, a huge workout area with weights in the back, and it's bright and beautiful! Go today!