Absolutely horrible customer service they are the most condescending people that you talk to I have…read moreever dealt with every time I call in there they act like they are so annoyed that they have to talk to you and they treat you like a piece of garbage and I have a shop account with them I absolutely hate calling in there or dealing with them.

I've worked with other salvage yards across the Twin Cities and these guys were by far the best to…read morework with. Their quote was already very competitive and because my car was so close to their location they reduced the driving fees! Super professional on the phone. They made sure the driver called before picking the car up so I had a chance to get some things out of the trunk. Even though I failed at this and forgot two very important items, they were helpful above and beyond the call of duty after the check was cut an in the mail. I can't recommend Viking Auto enough, especially for the South and East side of the cities.

A few years ago, I found myself down the street, stranded at the gas station, with a dead battery…read more Auto shop across the street didn't have one to fit, suggested Napa. Napa brought a battery to me, along with a couple of wrenches, so I could install it. Couldn't beat the service! Should have written a positive review, then! Fast forward a few years, that battery craps out. Napa got me on my way, again. A month into my ownership of the new battery, it gave me trouble. Likely just cold weather related, but my confidence in the new battery was shaken... which kind defeats the purpose of a new battery... Napa stood behind their battery, warranted it for me, and got me squared away with a new one. Nobody end up at the auto parts store on a "good" day, but this Napa location wil help make your day better!

Phenomenal customer service from Aiden! He is very helpful and knowledgeable. I can't thank him…read moreenough, he helped me twice in a week when I needed a battery and wipers in the middle of freezing temperatures right before they closed. He was very pleasant and happy to help. Totally goes out of his way!

Extremely helpful and nice. Helped me find everything I needed and get it installed on my car.read more