I recently had my vehicle serviced at Honest-1 Auto Care in Owatonna, and the entire experience was…read morenothing short of exceptional. The team provided top-notch experience from start to finish. Since I woundup needing two tires and couldn't drive the vehicle home, they gave me a ride hom and picked me up the next day when my vehicle was ready! Saved me a big headache on that one! If you're looking for an auto shop that values transparency, communication, customer convenience & satisfaction, I highly recommend giving them a try. This was certainly an easy and worry-free vehicle service experience! Thank you so much.

The best most honest garage around. I wouldn't take my car anywhere else. They keep you up to date…read moreas they diagnose and repair the car. Fair pricing and outstanding customer service.

I would have put zero stars but it wasn't a selection. I was at CarTime today to get an allignment…read moreand fuel filter changed. Well they said that they could not do the allignment unless a ball joint was replaced. I elected not to do the ball joint because it would cost over $350.00 and I couldn't afford it at this time because of Inflation. But the guy told me it would be $55 to replace the fuel filter well it was $155.00 plus $38.75 miscellanious charge which I would suspect was the price of a new fuel filter, which I happpened to bring along and they installed. Needless to say I will not be going back to them any tine soon! One more thing the only reason I went there was that they have an allignment rack well the last time I went there to get an allignment they said I needed a lower ball joint and two idler arms well I replaced them myself. But what I suspect is they want extra revenue when they do allignments so they come up with a "faulty" part to charge more money.

This place will lie to you. Few years ago had a lot of noise on my ford edge. Brought to cartime,…read morethey said transmision $3000.00. Second opinion from another mechanic, WRONG ! Wheel bearing $275.00. Never used them again. Wife brought my GMC Terrain to car time because wipers quit working (i was mad she brought it here) Cartime said wiper motor over $300.00 to fix. Told wife not to do it, we will bring somewhere else. Cartime charged us $84.00 for labor and materials. They looked at it for 5 mins, and charged to put air in tires we never told them to do that. Anyway new mechanic and get this loose screw, 20 mins to fix $40.00. Man cartime are crooks. Dont bring your cars here. Look up Dougs auto repair, honest people, will not scam you. Go anywhere but cartime such scammers, scamming people when times all ready tuff. Sad. If i could rate negative stars it would be -5.

I have purchased vehicles from this dealership and have been very pleased. The service shop has…read moredone many repairs for me and all have been well done. This is a smaller dealership, but they work hard at delivering a great product

The KINGS of the upsell !…read more When you walk into any car repair place and see 4 service advisors at the counter , all who work mostly on commission just turn around and leave ASAP. By comparison, Park Place BMW has one advisor working and have NEVER pressured me I went for an oil change and overheard the service advisor talk about his new Hellcat (Hello commissions) as he tried to turn my $125 mobil 1 oil change into a $2500 bill, NONE OF Which was recommended by the mechanic. The BEST was the attempted CLOSER.......he said he would be careful driving very far because my coolant and hoses had 80K miles...........no leaks.........just miles, lol Go someplace , no anyplace else.

they overcharge made it down the road car broke down terrible service. They don't stand be behind…read morethere work. They're just out to rob people.

Much like like another reviewer, I tend to do my own maintenance. I had a couple of items that I…read moreneeded their help with as well as an alignment after that work was done. Customer Service was great, I had a short timeframe to get the work done, and they were able to work me in the same day. Bonus, the price was very reasonable and did not try to upsell me. Thank you

Travis and staff are great. They are honest and trustworthy. It's hard to get in right away but…read morethat's because so many people realize how good they are.

Maintenance done on our 1971 VW Super Beetle on10-6-2025. Excellent quality work done by Bard…read moreDiercks. Very fair prices on labor and parts. Highly recommend Diercks Brothers Auto at Byron, MN!!

I've brought my Audi here numerous of times, and the work is always top notch. They never try to…read morecut corners or up sell on anything like other shops do. I'm a loyal customer and will go no where else.

NOT GOOD. Just got an engine oil change and first time in 30 years of driving I got an explanation…read morefrom this auto shop of how they charge you based on the weight of the synthetic oil the car needs. As Zach, the front desk guy, told me if your car uses 0W-30 synthetic oil, they will charge less than 5W-30. Has anyone in Rochester got this? Ironically, I called ahead and provided my car's year, model with the type of oil that I have been used for years which is full synthetic, on the phone they told me the amoun lesser than they charged without asking for VIN number as Zach said to know which weight of the oil. Bottom line is be careful to bring your car for service at this auto shop in Rochester, MN because they will find a way to charge you more with their "complex but not straight upfront" as simple as engine oil service. Surely they won't see me again. BTW, Zach gave me a long list of courtesy diagnosis recommended fixes in which I'm not sure I trust it due to what happened to oil change service I got.

Great service alittle expensive but worth it good service. Talk to Zach he is friendly and…read morehelpful....................................

I do NOT recommend one of Harry Browns salesman. He and his staff sold my grandparents one of the…read moreMANY Chrysler Pacificas they just brought in thinking they were getting a great deal. Low mileage, good condition. HOWEVER, they discovered the minute they got it home, that one of the tires it had on was the wrong size tire for the Van. Instead of comping them a new tire my 70 year old grandpa had to take it in to get all new tires and realign it because of the small tire. We also discovered that the 3rd row seat middle seatbelt (hanging above the seat) is shoved into the ceiling so you can't even pull the seatbelt out. They didn't go over all of the tech pieces with them and they were so confused. My grandmother has attempted to call Nathan many times and he STILL has not answered her back. They completely took advantage of the elderly. It may look like a good deal, but you may pay for it in the end. At least watch for this one sales person, he was slimy. SO DOUBLE CHECK EVERYTHING!!!

So far since I've bought my cast from them, it's been a great experience. Girls at the desk are…read moreamazing & easy to talk to when I took my car in.