What amazing gentlemen , very kind , very nice , and straight to the point , best smoke shop I've been too in years !!!!

I just moved to this neighborhood, so been this shop once the first time. Since it's my first time, wasn't sure what I wanna get. Their service isn't severely terrible, but NOT FRIENDLY at all. Some people saying you "go in, pay, and walk out". That's only for the returning customers that know what they want!!!! Anyway, long story short, I wouldn't go bk that shop again, lost one customer, BYE! read more

crappy service, small n cluttered, person hung up in my face when I called n asked for the deals going on for the week. I was in the middle of saying I will...click.... not be going fuck this place read more

Poor service and would not take my Temporary ID state issued! Andy is a incompetent person his boss sold to me the day before and didn't Evan ask for an ID week before that they accepted my ID so clearly something else going maybe doesn't my skin color anyway everyone and anyone should stay clear of this place read more

House of Hookahs - Midvale - House of vape store - Tobacco Shops Near Me - Midvale, Utah

Excellent service. Disposable wasn't working several times. Helped me get a new one each time. Definitely reccomend to other people for vapes. read more

HORRIBLE service. they literally push you out of the door and I had so many questions wow

This place has horrible customer service. The entire place has floor to ceiling plastic barriers so you can barely see anything. The store name says hookah but they have very few hookah in the back corner of the establishment. I went in today expecting to spend 2 to 300 hundred on a hookah and asked to come around to see them closer. The three workers there said no and were basically just standing around doing nothing. No way I'd spend money here after that customer service. Management should send someone here to business school. read more

Hanzo took great care of me, he was very informative and knowledgeable about the products they offer. The cost is a bit more than other shops, but the service is definitely worth it. I highly recommend stopping by. read more

Gave me a discount just to be nice and allow convience of cash only! Always has great selection

Bought a vape battery that didnt work with any of my carts. Long story short the shop wouldnt even offer an exchange and even said I'm the 1st one to have problems with that battery. He should of just been kind instead of short with me about it because he could have kept my business. DONT SHOP HERE! Won't drive across town for this place ever again. read more

My husband bought a hush last night and it already tastes burnt?! Did we get sold a used product?!? They need to fix this or get shut down.

Everyone is always so kind here and the owner always gives me awesome discounts just for being a frequent customer! Love coming here

My husband came in today looking for a specific hyde vape for me today, he dealt with a wonderful man named Hanzo. He was absolutely fantastic to deal with and we couldn't be more impressed with his customer service and his willingness to help us!! You sir just earned our business as well as our family's because we all value people like you! We will be using your shop exclusively! Thank you! read more

Super clean and had a great selection. Will be back! He even taught me how to use the new vape I just bought

junk, bought to water pipes and both broke in 4 days, no returns, cheap glass. fake puff bars, scam alert

Absolute WORST smoke shop I've ever been to!!! I just moved in down the street and Needed a new smoke shop. I went and bought a brand new smok mod from here and it only worked for 2 days! I took it to the smoke shop and told them what it was doing and what I had done so far to troubleshoot it. The guy behind the counter just kept saying "I don't know" "I don't know" repeatedly with every new question I asked. I asked if I should email smok or maybe come back when someone else was working and he quickly replied that they don't do returns and they can't do anything. Now Im going to have to go spend another 100 something dollars on a new mod from somewhere else, I will NEVER be returning here read more

Monseur helped us and was amazing! Such a great selection, environment, and customer service! We will designedly come again :)

The staff is great. The selection is extensive. The availability of product is almost great. The guy who seems to run the place is very nice and knows a lot about some stuff. But he's very nice. The prices are probably on the high side. And the guy who helped me select the vape juices I bought poured the juice out of that stupid bottle with the dropper into a squeeze bottle with a very narrow tip on it. Makes getting the juice from the bottle into the teeny little hole of the pod much easier. And there was no charge for that awesome gift. I mean, that guy.....he was really, you know, he was nice. I should get his name. Next time I'm in there, I'll get his name. read more

Bought a e cig/vapor battery from this store and got it home and it would not hold a charge. Tried to swap it out for a working unit and this shop does not stand behind their products. They sell broken merchandise to their customers with no regard and they do not seem to care about retaining their customers. Beware of this shop read more

This smoke shop has a great selection of many items, but most their products are at 80-100% markup from the products own websites - especially vape products. Definitely check this place out, but check online pricing before you buy anything - and if you're the haggling sort - haggle away. read more

I'm just a vape guy so can't speak to the other stuff they have for sale (does seem like a good selection though). Have been shopping here since they opened. All of the staff is polite but I mostly see the owner. I've only had one problem (ecig battery) and it turned out it was operator error. Still, worked a replacement deal with me. Huge selection of juice and somehow always pick just the right one for me when I want to change it up a bit. I don't really shop around for juice so unsure of their pricing. There will always be a better deal out there somewhere (internet or other) but personally, if they're treating me well, are polite and respectful, it's worth a few extra bucks to me to stay put. read more

Love this place! Lots of great choices Many exotic hookahs and tons of glass and papers. Clean Shop and educated staff. Go see for yourselves. read more

Decent smoke shop. They have everything I need. The guys are always friendly and helpful.

Excellent service. Didn't feel pressured into anything at all staff was very helpful in answering all my questions and getting me just what I needed! read more

they have a lot of things inside this store and you might take a minute to find exactly what you need if youre not sure. im a hookah smoker so i wanted to buy tobacco and these guys were stocked with all the flavors in all the various sizes. the prices are competitive and they have a huge range of tobacco in all sorts of forms. this is my go to spot for my smoking needs and id recommend this place read more

Everytime I go in the guy who is usually there at 3pm already knows what I want and always is helpful. When there is more than one person in the shop he Au last acknowledges you when you walk in. If your not sure on items you are not familiar with he will let you know. Very knowledgeable my choice of smoke shops read more

Been frequenting this establishment for a while. I vape now instead of smoke so a lot of their products aren't applicable to me but they do have a nice selection, though I can't speak specifically to the quality of those other products. The vape juice I get from them is mainly why I keep coming in every couple of weeks. My only complaint is every time I go there I have to run my card as credit rather than debit and it messes with keeping track of my finances but its a small inconvenience compared to what I have encountered with some other shops in town. read more

Love this shop! I usually always deal with the same guy when I go there and he's awesome. He is very personable and knowledgeable about all the products. Even when its busy he makes sure to say hi and acknowledges you are there. The shop is always fully stocked and has a wide variety of products. I've been to other locations but this one is the best read more

Ok so i went into the house of hookah a few days ago looking to get a nice bubbler. I asked alot fo questions looked at all of them the guy working didnt even really seem to care if i wsa being helped or not more like he was put off i was trying to find a nice one. I saw this double cambered one that looked pretty cool and it was only abou 42 bucks not a bad deal i asked the guy what was up why it was so cheap when good single chambered ones go for more he told me it was just a sale and they were looking to push there newest and best merchandise. Well when i got home and tried it literally before the first bowl was the whole damn thing was clogged up. It was literally like trying to suck golf ball threw a garden hose. until it finally clogged up complately well the downstem is literally touching the bottom of the chambers so if anything goes down your screw it took me almost a hour to get it out and clear out enough i could eben use it and of course cant with the water. this place was a joke the guy obvioulsy knows there was a problem with these ones and i asked enough he could of without telling me it sucks pointed me in a dif direction. Be ware i also bought a pipe from this place while ago and inside the bowl broke within a week of having it. Be very leary about this place i have yet to get anything out of this store that was worth a damn and could actually be used like its supposed to be yet. I know there is nothign they can do once its been used but there was no way of knowing until it was be careful i know i will tell everyone of my friends not to go to this place or buy any Glass which i was also told was pyrex at one point peices from here. read more