Housing helpers the worst company that we work with the so call owner Hayley Smith is so unprofessional, she lies . To the clients, she clean the houses herself to keep the security deposit cleaning fee . We suppose to move on the 27 and still didn't have the house clean, professional gardeners to clean and fix the house. They are charging so much money . She's rude not even once said she's sorry or apologized . She lied to her own housekeeper team . This woman is very unreliable, rude, and her work ethic is very terrible! Glass was on the back yard, the fountain have wood and moldy water she said she will send professionals to fix it and nothing yet!Please do Not hire her ! you guys will be very disappointed!!! Do NOT RECOMMEND HAYLEY SMITH AND HER COMPANY AT ALL HOUSING HELPERS . I'm Posting several pictures of the condition of the house to show you how they charge us 17,300 for this house .always my realtors are nice and professional this lady is the world worst realtor I know! Beware please. Run away from this company ! read more

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It has been a complete pleasure dealing with HHLV during a terrible time, Melyssa has been absolutely amazing and Hayley has been so kind and generous. They made an extremely stressful situation into a calm transition. They worked quickly with the insurance company to ensure we had a roof over our head. I highly recommend this professional team. Thank you, Joyce read more

Awful experience. I called interested in a unit that Hailey was a representing and showing. I sent emails, phone calls and never once returned a phone call and or answered any emails of mine. I ended up finding a beautiful unit in the same community and her unit is still looking for a tenant. I'll never recommend this co to anyone. read more

Raychell Hines was awesome to work with! She delivered on her word and her communication helped us close this deal in 2 weeks! Definitely look forward to working together again! read more

Haley did the most amazing job! She went absolutely above and beyond getting me the rental I wanted! We were having trouble finding a place not having the best credit and she worked really hard to help us out and get us approved. She provided amazing customer service, she followed up with me constantly giving me updates on my application status and what information she needed me to send her. She was pleasant and a joy to work with, I was always able to reach her and she always responded right away. I dealt with a lot of agents before her during this process and none of them came close to providing the amount of assistance she did. Haley truly cares about people and wants to help and I appreciate everything she did for us and would recommend her to anyone!! read more

I cannot say enough about how the team treated me from check in to check out. Hayley and Felicia were there every step of the way. And the response time was flawless. From a renter's perspective, it was seamless. They really did go the extra mile. In Vegas, it is hard to find people who really care and Housing Helpers who really understand the customer experience. read more

Anne is incredibly sweet and so spot on with her customer service! I would recommend her to anyone. Thank you so much for your assistance!!

Stephanie was so kind and helpful during my stay. She quickly resolved all my maintenance issues that came up, as well as answering all my questions about the property. I am so grateful for her help because without her, I would have been totally lost. Thank u read more

Anne was very professional and great to work with. I was completely impressed with her professionalism and customer service!

Melyssa is awesome! She is always helpful and informative. Melyssa is punctual, efficient, and her work is exceptional! I will keep her in my favorites. read more

I came across Housing Helpers in my need to move! I found a house that was linked to them. I sent an email over and Anne responded immediately! Anne is highly professional, patient, passionate, and caring. Working with Housing Helpers made my moving process so easy!!! Moving is such a hassle, but working with Anne she made the moving part easier! She is phenomena! I highly recommend her and Housing Helpers as a whole! Thank you again Anne!! read more

Anne was the best! She was extremely knowledgeable and helpful when comparing my future home to others in the neighborhood. I highly recommended working with Housing Helpers. read more

We have been working with Housing Helpers for several years now. Hayley, Anne and her team are superb! They are knowledgeable, professional, caring and very attentive. They rent out properties, and do everything superbly. They go above and beyond and are very ethical. Very happy to be working with them and look forward to our continued relationship. They are excellent. Thank you! read more

Anne provided excellent customer service and was very trustworthy, which took the stress out of relocating. I highly recommend this business! read more

I contacted Housing Helpers to find a rental house and the experience was great. Anne answered all my questions, and found me a house that I loved. She was able to accommodate to my needs. I highly recommend Anne if you need housing in Las Vegas! read more

I've worked with a lot of great Airbnb hosts, but Stephanie and Hayley are one of the best. I was in the area for a few months and needed to find a place on short notice and came across a Housing Helpers Place on Airbnb. Stephanie and Hayley went out of their way to make sure my stay was enjoyable and ensured that I had everything I needed. The house was well stocked with plenty of towels, bedding, dishes etc. read more

Anne and Haley are professional- they helped me find a house when I felt like I ran out of options in this market. I'm so happy to know companies like this exist in the world- they are the top business for real estate. read more

Based on previous reviews, it seems to be a running theme that Hayley helps who she wants and has a problem communicating in a timely manner. I'm here to verify that is true; between her listings, and other ppl taking applications for properties she claims already had applications in. First there was one application in front of me, but when I initially applied I was the first to contact. I only got correspondence from Hayley, after submitting over 10 requests through different platform asking for direct contact to the listing agent thinking it was my representative/realtor that wasn't doing her job. This past weekend my Mother flew out here to help me move, we blew up Hayley's phone for over 24HRS up until 3AM with no response; knowing my move is an emergency due to owner negligence a leak and mold. The specific unit I applied for is still listed, and as you all know it tells you when listings have been last updated. The last update was 2 days ago, which is AFTER my application. So if you had an application a week ago, why are you still updating this listing? I then reached out again, looking for the owner of the company only to find out Hayley is the owner; which explain a lot. I mean, let's be clear look at the reviews the names and the color of skin. It's quite alright, as this is part of the reason I'm getting licensed myself. It's not just her either, it seems to be a running theme that information is not given out correctly and having to chase down realtors on top of racial discrimination itself. She's not the first realtor, I have had to blow up listings or harass to get responses from. However, it definitely has given me a new fire & drive to be the representative for people of color. Especially knowing I've been trying to relocate, due to owner negligence and having mold in my unit. I've been documenting this entire process. I'll definitely be reporting every realtor or broker I've had a hassle with. read more

My experience with Housing Helpers has been great!They helped me find a temporary lease literally at the last minute, and the place I stayed in was very nice. All in all it was a very good experience. I hands down recommend Housing Helpers for your future relocation needs. read more

Housing Helpers made my move to Las Vegas during COVID smooth and simple! Their staff was extremely responsive and worked overtime to ensure I was taken care of. I rented a fully furnished apartment from them for almost 6 months while I searched for a home. The rental was nice and clean and in a very safe, convenient location. I also used Hayley Smith from HH as my realtor and she guided me through the home-buying process as I was a first time buyer. She worked with my schedule and we were able to look at homes as soon as they were listed, which is important as the Vegas housing market is very competitive right now. Additionally, her staff ensured I always received the required paperwork and kept on the buyers timeline. I definitely recommend this company as they provide quality service and work hard to ensure the customer is satisfied! Glad they could help me find the perfect home! read more

I have been looking for a corporate rental company that offers top-notch customer service, and I finally found it. Stephanie is best. Anytime I had an issue during my stay, she and Hayley were right on it. Anytime there was a maintenance issue, they took care of it right away. If you are ever looking for a furnished rental give them a call! read more

This is a great company to work with! I have to especially thank Anne. She was a pleasure to work with. She really listened and was super helpful and knowledgeable. I'm going to recommend her and Housing Helpers to everyone I know who needs a realtor! read more

Anne was amazing! She helped us sell our current home and the process was so painless and easy we also had her help us with the purchase of our new home. She was flexible, responsive and knowledgeable. Anne went above and beyond to make sure we got what we needed and had all our questions answered throughout the process. Thanks again Anne and Hayley! read more

Stephanie was awesome assisting my clients getting into a furnished rental. She was super friendly and knowledgeable as well as always being available! My clients needed to stay somewhere short term, and Stephanie and Hayley made the process so smooth! read more

The real super stars of Vegas! Housing Helpers lives up to their namesake and beyond with their wonderful service, from first contact, all the way down to the final details. They essentially made our relocation from Northern CA to Henderson possible! Please don't give too much weight to poor reviews commenting on having to be in constant, regular contact, putting in your "part" for the energy needed to find a new home. If I have any less than favorable feedback- those critiques are accurate, but after years of experience with property management companies it's not uncommon for busy offices and I'd rather work with a desirable, highly sought management group than their corollary. Kim and her team went above and beyond to research and share suitable properties before our initial visit and made time for us on short notice. When we picked our home, Kim ensured we secured it over the next few days so it was ready for move in less than a week later! On move in day, unforeseen issues put us dramatically behind schedule and they were so flexible and worked with us to ensure we would have access to the home no matter what time we finally rolled into town (11:30pm!) I would highly recommend Housing Helpers to anyone and they have certainly guaranteed we will be customers again when the next move happens! read more

I have been renting from Housing Helpers for the past 4 months and have been extremely happy with the service. Stephanie and Hayley are very quick to respond, always helpful! The prices on their fully furnished rentals are reasonable and have everything you need! Such a wonderful host! read more

Working with Housing Helpers was a very positive experience. Housing Helpers was extremely helpful in helping me rent my new home. They were very efficient, professional and easy to work with. Thanks for all your help Anne, Hayley and Stephanie! read more

Housing Helpers also post their listings on AirBnB as 'hosted by Hayley', where I had my entire interaction with them. We were given the run around with 12+ hour delayed responses to inquiries and declined booking requests - PLURAL. One property in particular was listed on AirBnB for $3,600/month, $4K+ with fees, without any picture of the kitchen. We inquired if there were dishwasher and microwave, to which they responded 12 hours later that there's no microwave. How can a $3,600/month house, listed as having a full kitchen, not have a microwave?! With only 10 days before our arrival, we simply don't have the time and patience to play their unprofessional game. read more

I spoke to Stephanie on the phone today to try and get help on getting a furnished rental, and she was the absolute sweetest! She was so helpful and polite on the phone, this girl definitely knows customer service! I recommend anyone to ask for Stephanie, she's quick with helping with maintenance requests and being knowledgeable about application steps! read more

Great folks here. They were super helpful, friendly and ready to assist. They found me the place I wanted right away. I was moved in much sooner than expected. read more

I worked with Realtor Don Twining I've worked with a lot of lazy realtors and in company agents in that area for a few years and I can actually say that Don took very good care of my last transaction he took the listing and was very fair that my house on the market looked after it while we were out of town and brought us a great offer that we could not refuse He went out of his way to stop by the house several times to make sure everything was in perfect condition and we really appreciated that since we were on the east coast at the time The listing agent I can say that he was definitely not a lazy or incompetent listing agent He promised us that he would sell our house in a small timeframe in which she most certainly did thank you so much Don! I definitely recommend this agent to represent you buyer or seller in the Vegas area I am also licensed and so was my husband as a broker and we trusted him and he exceeded our expectations Update: My husband is furious with this place. After a successful transaction last year with our property in Tuscany He went back to HH to get our other property in Spanish Trails listed since we are trying to get my father in law to downgrade and move back home, since my mother in law has passed he truly cannot be on his own out there. Our Realtor, Don is no longer with the company. Instead we got some incompetent man by the name of Tom who doesn't return calls and is unable to meet our basic requirements of even phone appointments. We are going to Realty One or Berkshire and just going to hire someone we don't know. Update: My husband found Don through google. We had forgotten his last name. read more

I was in between homes and I didn't want to sign another lease so contacted Housing Helpers for a furnished monthly rental. Kim Cheney was prompt in returning my call. My experience was good up until they received my money. The first thing that I noticed was that the cleaning fee of $275 was not used to clean the apartment. There was dust everywhere and the air filter looked as if it hadn't been changed EVER! The blinds in the master bathroom were broken. The shower curtain was torn and dirty. The garage opener light didn't work. Just too many things wrong with the unit for them to charge $1900/month. The worst was when the roof leaked during the rain and half of the light fixture fell from the ceiling. I notified Kim Cheney about this and I kept getting the runaround. Here I am almost 2 weeks later and still no one has even come to look at the ceiling! I have a lot going on and I don't have time to chase Housing Helpers down to do what they are supposed to do. They let me down big time. When the month is over I'm moving out. There's way better options out there. Never doing business with them again! read more

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I recently stayed in one of their beautifully furnished rentals and it was one of best experiences I had as a renter! Stephanie was so sweet and helpful during my stay. All the repairs are done on time and she was always there if we needed anything. read more

Stephanie and Hayley were wonderful hosts!! Booked with them while my home was being repaired and they were always there to help when we needed it! The house was also in impeccable condition and was very cozy. I highly recommend staying with Housing Helpers! read more

I am a first time home buyer and I was overwhelmed with the process. Housing Helpers helped me find my first home and get through the process seamlessly. They listened to my needs and found me an affordable house in a great neighborhood! My experience with them has been wonderful, they are very knowledgeable, friendly and available 24/7. read more

We had a great experience renting from Housing Helpers! They were professional, responsive and the home was extremely well maintained. I would highly recommend this company!!! read more

I won't go anywhere else ever again to find a place to rent. I found my go to! Anne and Haley were awesome! I loved how professional and fast they were. Excellent communication. They made everything so easy. I strongly recommend Housing Helpers! Thank you so much I love my new place! read more

This is THE best company to rent from in Las Vegas. Hands down. Everyone I've meet is honest, reliable, nice and professional. They respond quickly to requests and have everything without any hassle. I would recommend renting with Housing Helpers to anyone. I will be renewing my lease with them for another year. read more

team was very responsive when needing assistance or having any questions. property was clean upon arrival, was in a nice gated quiet community. read more

My boyfriend and I recently moved here from Los Angeles. Because of work, we did not have a lot of time to look for a place. After finding a home with Housing Helpers, they were able to speed up the application process. Working with Ashlan has been absolutely stress free. Lease signing and everything else we need to do was done electronically! In addition, the staff are so flexible and patient. On move in day, we ran into many problems with getting the truck on time, fighting through traffic, and loading our car. On top of that, we had to drive 6 hours while towing a car behind us. Ashlan stayed in touch with us the whole way and was willing to come by the office whenever we arrive to give us the key. Keep in mind, the office closed at 5 pm and we did not arrive until 9 pm! read more