Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.

This review is for Daniel Kalai. What can I say other than he is an awesome realtor and even more…read moreamazing person. Really down to earth and very responsive to any questions or concerns I had, no matter the time of day. He's very knowledgeable and offered sound advice throughout the entire process. He listened to the specifics details of what I was looking for in a potential home. I really appreciated the fact that he was not pushy, which a lot of salespeople tend to be. He understood that this was a significant purchase and I did not feel pressured at all when I finally submitted my offer. He walked me through each step and kept me posted on any updates. Thanks to Daniel, I now have a home that my family and I love and can enjoy for the years to come. If you are considering buying a home, I highly recommend you contact Daniel. You really won't regret it.

Tony is no longer with Xpand. The customer experience has degraded and I have decided to transition…read moremy business to another property management company. The merger between Xpand and Fivestar has been a huge challenge for me and my tenants.

we have been with this fabulous Management for a number of years almost several decades. When,…read moreresponsibilities were needed I never had any hesitation. Front office is always on point. Ideal Realty has help my family in many ways, such as financial, physical and mental. Thank You..

I have been a tenant for over 1yr now and it has been pretty good. I have not had any problems with…read moreany request they send them out pretty quickly. The only problem I had Is I was very sick one time when rent was due, my girls were out of town and I couldn't pay the rent by the 3rd. I called to see if they could drop the late fee's but he wouldn't. I wished for a better outcome. Bur other than that I haven't been late on rent.

If this could be -0 it would be…read more Copying/Pasting my google review here to & will be filing a complaint to Real Estate Division after this. So money hungry even if you qualify for 3x's the rent they want to see what you currently in real time know what you have in your bank account before even running credit ! Kimberly spent hours asking for way more information into my billing matters outside the fact we could afford it. Filed 3 applications for $85 ea. Not running my credit BUT have the nerve to deny because they couldn't have access to our banks account (no bank will have a statement for current month) so we sent screen shots & soon after it was denied. SHE NEVER RAN THE CREDIT & per Nevada Law if the credit isn't ran we need a refund! There was so much confusion on what they were asking from my bank account with verifying we qualified & still asking for current bank info like my saving. We already applied to another home & approved for 2375 (way more than this one which was: 2200) The ONLY reason why we didn't get it was because of 1st come , 1st sever. They didn't even go through half the extent Kimberly was asking for in all our banks. We were confident about this with Kim/eleanor especially cause it was cheaper than what we were approved for 1st. I'm just trying to rent not take a loan ! I asked so many times before the denial to call me & trying to call her not answering it at all like literally not acknowledging it , like I never asked for a # to call so we can understand WHY does she need more banking info IF SHE ALREADY HAD STUBS/STATEMENTS we can afford 4xs the rent w. 3 applications! She never responded & we all sent screen shots from our banks (because you can't get it for the current month) she send a denial for no proof of income BUT SHE SAID WE QUALIFIED & NEVER RAN MY CREDIT (again we have an whole email chain) HOW CAN YOU EVEN DO THAT?? Of course soon as the denial came she stopped all communications. I will report complain do whatever until someone address this professionally & become accountable! Eleanor made it seem like she could make it work & Kimberly was asking us to show the $$ before even checking out We know this isn't right due to our previous home approval process for something way more them & we understood why & didn't ask for an application refund That's how I know this wasn't right. They thinks it's just a review welll they met the right match ! & this why people house is on the marketplace right now / will not sell !

if I could give zero I would. husband and I rented a property managed by 1st priority, Duc Lu was…read morethe agent. we lived there for 2 years. during that time it became clear the owner was too cheap to make needed repairs and we decieded to move. when we left we cleaned the place from top to bottom. we filled all the nail holes and touched up what we could. in the end Duc informed us he was keeping 750 of our security for touch up paint and landscaping. 550 for touch up paint to be exact. first the home was not painted when we moved in. we did not do excessive damage and the previous tenant was there at least a year but my search shows approx 2-3 years. so in 3-5 years the home was not painted but we should pay 550 for touch up paint? also I would love actual proof of what was done to the landscaping when I have taken pics since we moved and nothing was changed. the kicker is the home was listed two days after we moved, meaning it was rental and show ready. it was on the market 9 days, rented and tenants have moved in all in a total of 21 days... so please explaint to me how keeping 750 of our security was even justified? when we moved in there were nails in the wall that were just painted over, when we left we patched all the holes. we left the place in better condition then it was given but it is not our responsibility to paint and make it ready for a new tenant. guess we will take the legal route and let them expain to the court how a home not painted in five years is the responsability of the tenant not the landlord. so if you are thinking of renting from them, I would think twice as this could be you in a few years when you move out.

Overall, I've had a great experience renting with this company. The rental process was simple and…read morestraightforward, and Johnny was fantastic to work with. He communicated clearly throughout the process, answered all of my questions, and was genuinely friendly and professional. Since moving in, any time I've needed maintenance or a repair, they've responded quickly and sent a technician out promptly to resolve the issue. It's reassuring to know that any concerns are handled efficiently. So far, I'm very satisfied with my rental experience and would definitely recommend this company to anyone looking for a well-managed place to live.

This company is a joke, why do they hire that guy name Johny Pagarelli. This person is rude and…read moremean and unprofessional selfish, he only think of himself not customers, he haven't even let you fill out application and he already think you are not approve and he expects to get the deposit money before you even fill out your application. I would not recommend this company for rental and this guy Johny he need to go to school for customer service. Especially you live in Las Vegas and you don't know how to service. And communicate with customer is so poor.Do not use this company.

Believe all of the negative reviews - they are all true. I was shocked and horrified to hear her…read moreopen racism, discriminatory practices, and extremely offensive language. She has received multiple formal complaints and sent to small claims court for refusing to return money. Run, don't walk! You will lose money and hear language that belongs in the distant past!

If I could leave massive negative stars for Betty Chan I would. She is the most unprofessional,…read moreunreliable and the worst example of any realtor in Vegas. She held a deposit of mine for 10 months and abused the court system by tying up my security deposit so she didn't have to pay. She tried to charge me over $3,000 worth of insane damages for burnt out light bulbs, backyard not being swept, broken toilet seat that was broken before my move in, holes in wall that existed before moving in and extra cleaning fees when I cleaned the place professionally and showed proof of it. I was willing to pay for certain items such as the toilet seat or toilet paper roller, but she charge me $400 for a toilet seat and $150 for toilet paper holder. The light bulbs she charged me $150 for 5 light bulbs. On top of it she violated my privacy on numerous times by dropping by my house and requesting 8 different inspections over a 22 month period of time. She is a horrible lady and shouldn't be allowed to represent any property owner or even sell houses. She should be banned from this industry altogether. This Yelp page serves as a sample size at what kind of person this company is. DONT DO ANY BUSINESS WITH HER!!!!!

They fixed the situation after some back and forth. Thank you for your understanding on the matter.read more

Worst property management company I've ever dealt with. They took over a lease I had been living in…read morefor 8+ years. I was renting directly from the homeowner and we had a phenomenal relationship before this awful company took over. Once they took over. Nothing got done regarding any repairs. I had a whole in my wall for 6 months after a plumbing repair in the master. They also raised the rent $400 the first time and another few hundred upon the second year (directly after the pandemic in which I paid all the way through the pandemic without missing once). I decided to move out because of how horrible key property management was. We went our separate ways and all of a sudden I'm being contacted by a collection agency saying I owe $6k on top of the fact they never returned my security deposit. I never received ANYTHING from key stating what the charges were or what it was for or how I could dispute it. BEWARE!!! Very very poorly run and clearly they operate in a shady manner. Rather than a phone call or something to reach me to discuss any charges, they just stay silent then send you to collections. The house was left in better condition that I originally rented it in and I just found all my pictures/texts and documents proving all of it. I'm pretty excited now. I take that back, I am VERY excited for the future. DO NOT USE KEY PROPERTY MISMANAGEMENT!!! Unless you want to have minor repairs take 6+ months, poor communication from the office and to be charged a bunch of charges and never be told until you see a collection agency calling to tell me that I not only don't get my security deposit but that I owe $6k for a house that was a forclosure with nothing done to it, when I moved in...... BBB will be contacted and my attorney and I will talk to you soon KPM

Well, one thing I can say about Golden Rivers Realty when I moved out, they gave me all of my…read moredeposit back except $75 only because they said that they had to do the landscaping of the plants in the front of the house. Other than that I got my $4575 back they made me pay extra, a few thousand because my credit was 535 at the time but other than that it was a good Management Company

Don't understand why they don't take Karen Tam license away. Lived there for a year and fixed…read morenothing. Found out she lie to the owner and keep the money for repairs. This company is a scam. Stay away.

They clearly work for the owners; so if you are looking for services as an owner - probably good…read more As a tenant who lived in a crappy house managed by them; I'd say avoid or risk losing deposit under the guise of multiple different "cleaning fees". Just my opinion; like it/don't like it who cares.

I stumbled upon LVR while inquiring for property management services in the Las Vegas area. Carina…read morereached out to me and I really admired her professionalism. I walked her through my situation and she took the time to listen, research, and provide guidance. Her passion for real estate and helping others was palpable, and it really struck a chord with me. If you're ever in need of real estate services, I do not doubt that it's something LVR can take care of.

For over 6 years a home managed by Nevada Real Estate Corp has been nothing but problems on our…read moreonce quiet street. 24 hour drug dealing, property theft, mail theft, people sleeping in the front yard at night and more... We have repeatedly reached out many times regarding this and have been ignored. Nevada Real Estate Corp has made our street worse.

This company has one office in Las Vegas and one in Shanghai. I live under a unit they…read more"rent/manage". They come in my home and take photos of my bathroom and cut holes in the ceiling. They collect rent while sewage from their unit leaks into mine. They made me feel like I am actually under attack by China. They even attempted to go after my mom, over 60. I made criminal complaints at NRED (514a), FBI, Consumer protection agency,.FTC, SOS, they take advantage of HOAs and force them to use funds and energy for tenant management and the costs for units maintenance.. and don't even fix anything.