To be fair, the lack of communication and games they play made me go with Doors of Houston and not…read morethem. I called was told that it would be around $500. I said wow and that it was only $400 to install but ok and I was sent a canned text message to my phone to send 4 pictures, measurements, and contact info. I sent them everything but didn't hear back until the next day and it was the same canned text verbiage back but they added the email address. So I sent the same thing again to the email address, 6 pictures, measurements and contact info. Crickets and tumble weeds for two days again. So I resent the email and a couple of days later finally the next day, Then finally, I get the same canned message telling me to email them 4 pictures, measurements and contact info. Now I am getting worried that all my training as a CSR at AT&T's U-verse department has gone by the way side. However, I still needed my door fixed and besides they had installed it when I first got it and I knew that they would surely stand by their install. However, they never told me what they weren't getting, me I could not tell what was the problem because it all went through without bouncing back and they would only answer in canned responses and not tell me what I might have forgotten or didn't go through my message. So after checking everything out, all looked well and it had been a week now without a front door, I sent it again. A couple of days later, i get another canned message to send them 4 pictures, measurements and contact info. So I sent it two more times from different email addresses thinking that maybe it's Google's fault. After not hearing again from them, I went back to texting them and explaining that I had not a clue as to what they weren't getting from my emails but that I knew that they were receiving them because I got the same canned messages back twice out of the six time that I sent it to them but they never took the time to tell me what was missing the pictures? measurements? Contact info? or what? So I finally get a personalized message with the following excuses, Excuse one: He texted back that they were on an emergency install. Excuse two: he texted me back to say that they get 40 text messages a day and they just get lost. Excuse three: finally a personalized email comes back saying that he was playing catch up after a family emergency but it would be $500. I don't know if he really had three different excuses but I got three after two weeks of not having a front door. I almost answered his email back to say that I was so very sorry about his family emergency and hope that everything was alright. But a friend stopped me and asked why was I apologizing, I didn't do anything wrong and like she said, at this point it did sounded like a scam. I was willing to pay the $500 estimate for a job that he said he never saw my emails because he lost my text messages, and/or was too busy to acknowledge my emails to explain what was missing because of an emergency install and/or the family emergency. Stick to one excuse and it might have been more believable. So there you have it folks, plenty of excuses and no door after two weeks made me decide that if it was a communication problem before the work started, I figure it was not going to get any better after the work started. So I called Doors Svc of Houston and they had the front door fixed by noon the next day and fixed my patio door handle while they were there too. I got two doors repaired for $300 less than The Door Guys were to fix just the one door.

They fit me in quickly, we're responsive to inquiries, and I have zero complaints about the door…read moreinstallation. It was reasonably quick, the mess was completely hauled off. The installer was super nice and gave me helpful tips for painting my door and grout repair, and moved the doorbell wires up for me so I could install a video doorbell. I am very happy with my new door, and how much it has improved the look of my townhouse.

I LOVE MY NEW DOOR! They arrived on time for the install and finished in a timely manner. The…read morequality of the door is amazing. It is a nice heavy door.

Terrific selection of doors. We had to wait a couple of months for our iron and glass one to be…read moreinstalled but it was well worth it. The door is everything we hoped it would be and the install was expertly done in short time.

Amazing company! The work is professional and looks great. Our 1953 ranch style house had cedar…read moreplank siding and it needed a facelift. We met with the owner Jeff to review pricing and options. He recommended smart siding. We have installed smart siding on the entire house and had it painted. It looks great!! His team also replaced the front porch posts and updated the fans and lighting. THANK YOU!!

I made my decision to have my windshield replaced by Apex after reading all the positive reviews…read more Their customer service was awesome! Kevin was professional and very thorough about the process. I am very happy with the finished product!

August 26, 2024: I Called to have my shower door replaced. Brandon showed up quickly and gave a…read moreprice. I paid half, and he said he would have it done in a week. Twelve days later, I sent a text asking for an update. No response. He finally called and said the parts had not come in. He needed one more week. Twenty days later, there was no update. (September 27th). Again started the process of trying to get in Touch with him . After four days he sent a curt tex stating , "we will do what needs to be done by the end of the week" and " I am busy and HE doesn't just sit at a desk." At this point, the one-week wait is 37 days. It is now Oct 7th and he was suppose to fix the door tomorrow. He called and said he is too busy to do our job. 1.5 months later! Only plus of using him? He did return our deposit.

excellent customer service and design is top notch…read more very Quality doors From start to finish of the process I was told of the steps needed and provided excellent guidance to compete my custom steel door love it

We had a great experience with Glaziers and Co. They replaced a large sunroom window that had…read morecracked from top to bottom due to a foundation issue. Andy and his team clearly informed of us the process of window replacement from beginning to end. They were professional, easy to work with, and got the job done quickly at a great price. We'd definitely recommend them!

Love DenDefenders, they installed my screen door. They are…read morepunctual and professional. The door was installed in no time.

Called these ppl and them come over to give us a price. Of course, the price was crazy crazy high…read moreso I said, " I'll think about it." They called me back a day or two later to say, they would give me a discount." They should have told me that day when they weee over and weren't so damn expensive. These ppl are high dollar prices and you have to week 6weeks to get it installed. No thank you

Very polite and professional! An honest businessman and contractor. Has a wealth of knowledge and…read moreexperience

Very happy with our selection, service, and outcome. Jack was very professional, well experienced…read moreand communicated everything we needed prompt. Would def recommend if you are upgrading your door. Our house looks so much better inside and out.