A buddy of mine told me to avoid West Houston Electric like the plauge, I should have listened…read more Look at the picture of the estimate. Ridiculous. I asked for an estimate to install a Tesla Charger, Generator Inlet, and whole home surge protector, thats all. I told them I was competitively bidding the work and this is what they gave me. BTW, I was able to get three competitive quotes for this work that were all in the $1,900 - $2,300 range, so it really was just this company being way out of line with the rest of the market. Then he tried to use scare tactics to get me to do things like spend $10k to replace all my outlets and light switches since the house was built in 2005. He also wanted me to sign a document after receiving the estimate that had not-so-fine print that removed all liability for their work if I didn't do all the upgrades they suggested, including the $10k for replace all the outlets in my house. After I reminded the estimator three times that I was competitively bidding this work and that $23k for all these unnecessary items would not be winning him the job, he pushed for the $23k option again and began telling me about their low financing options. I asked him to leave at that point. I cant imagine how many elderly people or widows are taken advantage of by these types of scare and pressure tactics.

I am quite sure that the service quality is consistently high and responsive. Rolan, who made the…read morevisit, was professional and polite. With that being said, I asked for 2 fixtures, I had purchased prior, to be installed. I was quoted for another 2 fixtures, and $135-150 for 4 bulbs, without any context of CRI and light temp (Kelvin). I am happy to pay well for great service. I am not happy to pay 2-3x mark up on product that requires no labor., i.e. 4 light bulbs.

After spending several thousand dollars, purchasing 5 fixtures, one arrived damaged. The chandelier…read morefor our study ($1258.20) had a nub that was broken off the connecting piece. It was a floor model, as ordering would have taken several weeks/months. We hired an electrician to install our fixtures (Elaine's couldn't offer install on our high ceiling fans). Blake offered a reorder but that would have cost us more $ for the electrician to come out multiple times. I suggested our electrician could solder the piece back on or I could but I'd need to buy would need to buy a solder kit. I emailed and asked Blake if Elaine's would offer us a STORE CREDIT of $100-200 for our trouble and to mitigate some of our extra expense due to the chandelier arriving damaged. Blake responded that I could have 10% off a future purchase. I do not recommend Elaine's. The chandelier arrived damaged. We had to incur the costs of having it fixed. When I offered a very reasonable customer service solution, it was denied. The items can be found at other establishments, some for less expensive. This was a disappointing experience, especially based on how many fixtures we purchased.

Josh was great at helping me get a massive light fixture from his showroom in Katy, Tx to Winter…read morePark, Colorado. He was helpful in decorative art as well for Colorado. It is a cool lighting store with cutting edge fixtures plus access to a whole world of fixtures. They are great at customer service and will be a "go to" source for my design business.

I walked by Luminous Trends several times and never thought I could walk in to browse. The sales…read morepeople were very friendly. I feel comfortable shopping there. They don't look down at me as I couldn't afford to buy those fancy light fixtures displayed in the front of the store. However, I found a few affordable products that I would like to outfit my house with. The saleswoman introduced herself as Yare as she showed me the product sales specs sheet on the Alcamo LED Chandelier (model 12285.02). That was a gorgeous light fixture with 8 integrated LED to stretch to 180 inches in length and can be curled to 75.5 inches height by 55 inches wide shaped as a dome. I would need a mansion to display this light. I was intrigued with the technology on how LED can illuminate in the form of a rope. I really thought that was fiber optic. Speaking of lights through a tube, I found an LED Bath Light by Modern Forms with the light tube on both sides of fixture. This light fixture with a cinema feel could jazz up my bathroom. If I add this to my bathroom, I would need to remodel the entire house. I'll keep that in mind on my next house. Yare gave me her business card and invited me to check on their website for additional lights that are not shown in the store. So, I browsed through LuminousTrends.com and found a couple of lamps as an addition to my existing lighting. I emailed her my question and she responded very quickly. Shopping at Luminous Trends is convenient. I can shop in person and online at ease.

This store is beautiful, and you'll see it Lumin large over the plaza when you come to eat amazing…read morePakistani food, which is why we usually come here. This is a pretty amazing lighting store located in Sugarland, offering pretty spectacular products of all sorts. So it's very shiny and glitzy and gorgeous and definitely well worth the trip, especially if you happen to be in the plaza already. I like it here and I've been here on a number of occasions now. They're right next to one of our favorite Indian restaurants so we often end up browsing here afterwards. Their selection is amazing even though prices are a little high.

Came at the agreed time and fixed my problem with shorting wire in the garden. I asked him back the…read moreday after to fix a 3-way kitchen switch. All good.

on time, adequate job, but if you want good customer service...shop wisely for the right person…read more I have photo and complete text string where he refused to come back and fix something that was not right. I dont believe in following people around to make sure things are right. I should have, I did not notice the issue until i checked things; he had already left. I wish there was i way to upload photo and complete text string. text string is very telling

Called asking for information. Seemed ok were quick to say they let a employee go because he served…read morein Iraq. Hmmm serving your country is not a reason for letting them go. I love my country and immigrants "new American's" are a blessing to have, but not ones like that. When someone chooses to serve there country they don't chose where they are shipped out to. Why are they building a business like that? Won't be calling them again.

Dishonest and overcharge for the service! The guys replaced inferior cheap parts in my irrigation…read moresystem and it broke after 7 months in addition of their hefty labor cost hundreds of dollars for 15 minutes repair. There are many reputable 5* irrigation service on Google search, run away from this scam place. p.s. Would give 0 star if there's an option.

Fair quote, and absolutely superb service. Highly recommend…read morethis company. Richard Schwartz, Katy

We are so happy with the LED lighting system Brandon did for us…read more We had the front of our house done first and were so pleased wit the results we asked Light It Right to come back and do our backyard around the pool. The guys who installed the lights were perfect gentleman and attended to the very smallest detail doing the most professional of jobs. The system installed made our home look absolutely beautiful at night and added a great sense of security that was lacking before the installation. If you want a beautiful lighting system done right give Brandon a call.

I recently outfitted my entire home with LBX Lighting, and the experience was exceptional from…read morestart to finish. Their showroom has a massive assortment of high-end options, but what really stood out was Mike's personalized approach. Mike took the time to truly listen to my needs and style preferences for my kitchen, dining, living room, bar, and guest bedroom. I was particularly impressed by his attention to detail; he offered several different options that fit perfectly within my budget without sacrificing the high-end look I wanted. The installation by his technicians was timely and professional, covering everything from the interior to the front door and garage. The lights are beautiful and I've received so many compliments. If you want customized service and a team that cares about the details, go to LBX!

Service was fast, friendly and reasonably priced for the lamp repair I needed. Now I need a few…read moremore words to add so that my post meets the minimum number of words.