In a difficult situation they were the most compassionate and empathetic people you could hope for…read more I felt like they cared about my dog, his condition, and my feelings. Their prices are the most reasonable around. I would highly recommend this facility!!! I wish I remembered everyone's name but the entire staff was amazing. Thank you all.

I'm so torn. I really like Dr. Stone and have put a lot of trust into her caring for my little…read morerescued girl until now. I have expressed genuine concerns over the fact prior to adopting my girl, she had to have one of her legs amputated due to patellar luxation and have asked Dr. Stone to check it each and every time to make certain all is well. (most recent visit was in Sept. Suddenly, this past week our girl began limping severely, and I had to wait two days to get an available appt to see another Dr as Dr Stone only works Fri and Sat. This other Dr. - a male, wasn't too helpful but referred us to a local ortho surgeon after telling me my girl had stage 2 luxation - which as you will read later makes me question his level of expertise. The vet he referred us to has a very low rating (3.6) and wanted over $285 JUST FOR A CONSULT! This is after paying the fee to get the "professional consult" of the Dr we saw. I did some research and everyone said that "Blue" vet hospital is terrible and to avoid them. So I did. Now I am questioning the practices of this Clinic. Don't they care who they refer their patients to? And he diagnosed my girl with Stage 2 but the very next day I went to the best orthopedic surgeon in the state and he did the surgery that day - telling me she was a severe stage 3 and clearly had been at that level for some time as the stages don't progress that rapidly. Now, I am questioning whether I even want to continue pet care here. My gut is telling me no.

I had a very positive experience here. They were able to see my sick cat as a walk-in on short…read morenotice. Their waiting room has snacks, coffee, and water. The staff was so helpful and accommodating which made all the difference. The vet who treated my cat was kind, knowledgeable, and answered all of my questions. Only dinged 1 star because I was there for a pretty long time although we did have multiple diagnostics done.

Our 7 year-old cat was exposed to a common household cleaner and began showing serious symptoms…read moredrooling, lethargy, and labored breathing. We rushed him to this clinic in a panic. Upon arrival, we were required to pay a $700 deposit before our cat was even evaluated. After payment, he was taken to the back, but instead of immediate treatment, we were instructed to call an animal poison control hotline ourselves which also required an additional fee. We were not informed that the clinic would also charge an even higher fee to consult with poison control. We spent about an hour on hold with poison control while our cat waited in distress. After completing lot of paperwork, He was treated with antibiotics and anti nausea medication, we were sent home with just antibiotics, despite the fact that he was still experiencing severe labored breathing. The breathing issues continued throughout the night. The next day, Dr. Goodyear called and said she regretted not administerina a steroid to help his night. The next day, Dr. Goodyear called and said she regretted not administering a steroid to help his breathing. We returned immediately to pick it up. Tragically it was too late, after giving the first dose at home, our cat vomited, began convulsing, and passed away. We later took him to another veterinary clinic for a necropsy and were told that the prolonged respiratory distress likely led to cardiac arrest. We are very heartbroken. We brought our cat in for urgent care and trusted that he would receive immediate, appropriate treatment. Instead, we feel critical time was lost, and key decisions were delayed. And unfortunately our beloved cats life was cut short.

Highly recommend!! Walking into the office was very welcoming and everyone working here seems…read moreupbeat! Vets are very knowledgeable and informative! They want the best for you and your fur babies. We came here after an issue with a different vet and they ended up saving my cat's life! We appreciate them so much and we now have found our new vet for all our fur babies!

My husband and I had an extremely upsetting experience with this clinic, and I feel it's important…read moreto share what happened, so other pet owners are aware. We brought our 170-lb mastiff, Louie, in for a routine heartworm test. The tech attempted to draw blood from his front leg but couldn't get any on the first try. Instead of using a new needle or properly cleaning the area again with alcohol, she reused the same needle in the exact same spot. When that didn't work, they eventually drew blood from his neck area. A few days later, we noticed a growth on the same leg where the attempted blood draw occurred. At first it was small, and we thought it might be a hygroma since Louie is a large dog who tends to drop his weight on the floor. But by Saturday morning, his leg had suddenly swollen to three times the size of his other legs, and he could not walk at all. We rushed him to another vet because this clinic was closed. That vet took X-rays (which were clear) and told us the swelling was not a hygroma, his leg was filled with fluid and could be an abscess, soft tissue sarcoma, or another serious issue. They immediately started him on medication for infection and pain. On Monday, I contacted this clinic to inform them of what had happened after our visit. They asked for photos, which we provided. They then asked for more pictures, and we even sent the X-ray from the emergency vet. Several days passed with no response until we finally received a call, only to be told that it wasn't their fault and there was nothing they could do. They also tried to convince us that reusing the same needle in the same spot without re-cleaning the area could not cause an infection. I'm not sure what veterinary school teaches that, but basic medical hygiene says otherwise. What makes this even more frustrating is that no solution, no concern, and no accountability were offered. Even if they believed it truly wasn't their fault, the complete lack of responsibility or willingness to help was incredibly disappointing. I rarely leave reviews, but this experience was unacceptable. Louie suffered significantly, and instead of helping or even acknowledging the issue, the clinic dismissed us entirely. I strongly urge other pet owners to be cautious and consider seeking care elsewhere.

I have mixed feelings about PCPC because I have a great respect for Dr K. who has always provided…read moreexceptional care. This review is for the entire clinic. Unfortunately it seems to have been acquired by private equity and the feel is more about $$ than care. Had an awful experience with Dr Summers who recommends anything that will make $. She is most unpleasant. Sadly I will be looking for a different clinic.

The prices for exams and treatments are extremely high for the level of service provided. While…read moresome of the staff members were kind and helpful, others came across as rude and unprofessional, which made the experience frustrating. Customer service should be consistent, especially when clients are already paying a premium for care. Unfortunately, because of the cost and mixed treatment from staff, I would not recommend this clinic.

I am extremely disappointed with my experience at this clinic. I walked in with my cat for an eye…read moreissue. The doctor came in, briefly looked at my cat's eye, put a drop in it, and the entire interaction lasted maybe one minute. After that, I was shocked to be charged $165. No one explained the pricing beforehand. I was never given a price list. The only thing mentioned was a "visit fee," but no one clarified the total expected cost or explained what additional charges would be added. Everything was simply included without transparency. When I questioned the bill and asked why I wasn't informed in advance, I was told: "You didn't ask, so we didn't feel the need to tell you." That response alone says everything about how this clinic operates. It's not about the money -- it's about transparency and honesty. Pet owners deserve to know what they're paying for before being charged. A one-minute exam and one eye drop should not come with surprise charges and dismissive attitudes. I cannot recommend this clinic. Please ask for a full breakdown of costs in writing before agreeing to anything.

I had an amazing first time experience at this vet!! My nervous sweet dog was so well taken care…read moreof, and Doctor Castro did an amazing job explaining each step he did, and why he was doing it. He took his time and didn't rush anything, and made sure me and my baby were comfortable the whole visit. His vet tech Allie was very very sweet, thorough, and took her time warming up to my dog to get him to trust her. They were able to clean out his infected ears, examine him, suggest some changes I could make to better his health, and get him the medicine he needed. It was truly the best vet visit I have experienced in the 7 years I have had my dog. Highly recommend Dr Castro and Allie!!

I've been going to The Village Vet for the past two years and have always had a great experience,…read morebut today was so exceptional that I felt like I had to write a review! My rescue dog had an incident at the dog park, so I was able to get a very last-minute appointment to make sure he was okay and have a few puncture wounds checked out. My pup is very scared of people because of his past abuse and is usually extremely nervous around anyone he doesn't know, so vet visits can be stressful. The vet technician and Dr. Anna Vardeva-Georgieva were immediately so gentle, patient, and caring with him. Dr. Vardeva-Georgieva was incredibly gentle during his exam and took the time to explain everything she was doing, which made me feel very comfortable. What really stood out to me was seeing my normally very skittish dog warm up to her so quickly. By the end of the appointment, he was wagging his tail, doing tricks, and happily taking treats from her hand! That is extremely rare for him, and it meant so much to see him feel safe and comfortable. The Village Vet has been wonderful to us for the past two years, and I'm so grateful for how kind and understanding the entire staff has been with my rescue. I truly can't recommend them enough!

We have taken our pets here for more than 10 years and never had a less than perfect experience…read more Well staffed so your wait time is minimal. All of the vets and techs treat your pet like they are their number one priority. The office staff is great as well. Anytime we have called to send vaccine records or prescription refills, they have responded quickly.

I used my house vet for the first time and I would like to say it was a great experience in…read morefriendly staff. They answered all my questions and concerns and really show compassion for your pet. I would highly recommend them to anybody and I will definitely be using them again as my regular vet. So convenient to have them come to your home when you can't get out and about.

Dr Crellin was the best she could be with the hardest and saddest decision I had to make to allow…read moremy dog to leave and be with his creator after being 17 yrs and 3 mos old. Unlike most vets, with Bethany (Dr Crellin) you are not just another number. Most vets are out to make a buck. She even sent me a sympathy card, surely one of the saddest days of my life , first time to allow my best friend, Lucky, to be in peace and not suffer any longer. As time moves on, I understand perhaps I may have let it go too long, but it does not negate the fact I miss my dog immensely. For those of you who have to ultimately make this decision, know that understanding comes in time after being upset.

Kitty went for annual exam-- He was greeted with lots of…read morelove by a fave vet for our 17 and 18 year old pups! They loved Dr. Sherilyn Brannon and her loving staff. Our kitty gets top notch care here at animal clinics here at Alden Bridge. Dr. Brannon is also at Cochran's Crossing with a great staff there, too! Everyone at both locations is welcoming and eager to help!! Service is polite, caring, professional and quick ! Always satisfied and comfortable at each visit through the years.

Great! Loved everyone and great service with attention to detail. Checked my Bichon's knees without…read moreasking because the vet knows common ailments of dog breeds.

I've been bringing my dog to this vet since I relocated to Texas about 3 years ago. I've always…read moreappreciated the customer service, but every visit ends up being $200+ which has become very frustrating. Today I almost didn't come, but my Frenchie has been having ear issues again. Last year they put a medication in his ear that helped temporarily, so I came back hoping to address the same issue. This time they wanted to charge me $100 for the same medication that I later saw on Amazon for about $7. I declined the medication. After that they offered to simply clean his ears. I agreed, thinking it was a basic service, but no price was mentioned beforehand. When I received my bill, it came out to $337. I was shocked to see they charged $50 just to clean his ears without informing me of the cost before doing it. While the staff has always been polite, the pricing and lack of transparency are very disappointing. Unfortunately, after today's experience, I will not be returning. I have to agree with other reviews that the pricing here feels like a rip off.

We, and our mini-poodle puppy, Chief, have experienced absolutely wonderful and caring service at…read moreCole Veterinary Hospital at Harmony! Highly recommend choosing them for everything. From the start, the front staff were super kind to our lil pup for his puppy shots; he had positive experiences every time! For boarding, Chief was happy and well taken care of as he recuperated from his neutering while we were on vacation; Jasmine was so kind and even sent us a video of our pup playing in the unexpected snow in Jan 2025. We were sad to miss his first experience with snow, and thrilled to see him love the cold, white fun. Then, Dr. Kendra Delaney and the whole staff were instrumental in working with our Pet Relocation team for our international move, and promptly responded to all the timely details. Chief boarded for about a week until he flew out to meet us abroad. The staff all took amazing care of him, and our extra thank yous to Jasmine, our puppy's favorite vet tech, who noticed he was getting anxious; she promptly alerted the vet team who approached us with suggestions. We sincerely appreciate them all going the extra mile, every time.

I love this Veterinarian! Dr Dolan is fabulous! I have taken my pets to him for many years. He…read morelistens to the pet parents and has a gentle but controlled manner with all my cats (and one is a two years old free electron of very high energy). Dr Dolan showed great and genuine concern with my 11year old and his hyperthyroidism. He explained everything we could do for my Siamese and gave me honest, helpful and heartfelt advice. I have always valued that about him. His staff is also concerned about all the fur babies they see. They treat them sweetly and with concern. I love the Vet Techs! Teresa is a gem! Even the reception and welcome staff is super polite and always cheery and try to accommodate any appointments or changes. Shannon, Gabby and Haley(both) are great. It is always nice to hear their smiling voices and see their shining faces (even if they are behind a mask-you can just tell they are smiling). Thank you Creekside for ALL you do in caring for my fur children!

Our dog was vomiting and looked quite unwell so we took him in. By the time we arrived he seemed…read morefine and honestly we shouldn't have gone in. They of course recommend tests and treatments without giving any pricing, Tests were normal so they gave him anti-nausea meds and an anti-nausea shot which I believe were totally unnecessary. The bill was $460. For a dog that vomitted. Do yourself a favor and take your pet somewhere else that doesn't try to squeeze as much money from you as possible. Their response to other comments that they will be more upfront with pricing in the future is clearly just PR.