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Howard R Massage Therapist

5.0 (2 reviews)

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13 years ago

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13 years ago

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Cure The Pain

Cure The Pain

4.6(10 reviews)
0.6 km

I had a very disappointing experience with this business after purchasing a Groupon for a massage…read more In order to book the appointment, I was required to use and redeem my Groupon code upfront. I booked my appointment weeks in advance and planned my schedule around it. Shortly before the appointment, the business rescheduled me without notice to a different day that I was not available. When I explained that I could not make the new date and asked to keep my original appointment, I was told the therapist was "at maximum capacity." I even offered to pay the difference in person if needed, but they still refused to honor the original appointment. At that point, I asked to reschedule or receive a refund since the service I paid for was never provided. The business refused both options, stating it was their policy, and then stopped responding to my messages entirely. To summarize: they require Groupon codes to be redeemed just to book, then refuse to reschedule or refund if they cancel or change the appointment. I paid for a service that was never rendered and was left with no resolution. I understand protecting staff and policies, but customers should not lose their money when the business is unable to provide the service. Based on this experience, I would not recommend using a Groupon here or booking at all unless you're willing to risk losing your payment. Please see photos for proof of the exchange with the business owner.

Courtney is the best. She has magic hands and knows how to find knots and release all the tension…read morein my neck. And the pressure is perfect every time. Highly recommend!

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Cure The Pain - Had an amazing ME day

Had an amazing ME day

Cure The Pain
Cure The Pain - OMG I didn't want it to end!

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OMG I didn't want it to end!

Howard R Massage Therapist - massage_therapy - Updated July 2026

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