Was referred to, Clinton Electric in, League City. Called and talked to, Rick who was quick to…read morefollow through to give a estimate for work to be performed. Rick's crew came by our residence and were; knowledgeable, professional and very courteous. They went above and beyond. If you need electrical service performed I highly recommend, Clinton Electric. Mike, Seabrook, TX

As a single mom of 4 kids & with hurricanes & neighborhood power outages, I decided to get a…read moregenerator. I chose Clinton Electric because they came highly recommended by my friend & I believe in supporting local, small businesses. I discussed my needs & budget with Mr. Bedard & went $5000 over budget based on his recommendation of a higher quality, more dependable unit with automatic features (power outage detection, power on/off & weekly runs to maintain the battery). The maintenance service offered also sold me. In August 2016, my generator was installed & as promised, technicians came August 2017, August 2018, & July 2019 for annual service. When they came July 2019, they said I had not paid the August 2018 invoice, so I checked, apologized for my mistake & agreed to pay for both 2018 & 2019 that day. The technicians discovered the generator was not powering on properly & suspected a problem with the battery. They took it to run a diagnostic test & said they would return the next day with the battery & to complete the service. THEY NEVER RETURNED! After a few days, I called Clinton Electric & nobody answered so I left a voicemail. From July 2019 until May 2020, I called & called & called, numerous times, leaving a message each time, unless the mailbox was full, which most of the time, it was. I never received a call back from anyone, & I know this for a fact because I checked all my phone activity statements. Concerned that leaving it inoperable so long might be damaging, I had to research & determine the battery I needed & purchase a new one. After installing the battery, I could manually start the unit, but it would not automatically power on during outages nor would it perform weekly runs. Finally, May 2020, I found an email address on the BBB website & decided to give it a try. Rick Bedard, the "Service Manager" & Mr. Bedard's grandson, responded & said the owner tried to call me (untrue, I checked my phone statements) to talk about my battery & somehow my number was blocked so he had not received my calls. He said I owed service charges for 2017, 2018, 2019 & now 2020 so I sent copies of paid invoices & agreed I owe for 2018. I said I would pay for 2018 & an additional year when the service was completed & my generator was running properly. He agreed & set an appointment. The technician came, I paid the invoice & he completed the maintenance, but when he finished, he said the automatic features were not working & Rick would come to fix the problem. Rick came out & said it was the Controller, a factory defect since there was only 22 hours run time, but he had to check the warranty coverage. He sent an email that said the warranty expired August 2019 & I had to pay over $400 for a new Controller. I said that he should pay for the part because if he had returned in July 2019 like he was supposed to, it would have been under warranty. Rick never responded & will not return my calls. In the meantime, he cashed my check despite the agreement made that the additional year would be paid when my generator was running properly. I called Rick on Friday & he would not answer the phone. A minute later, I called from my friend's number, & he did answer. Rick said he sent everything to the owner & it was the owner who said I had to pay it because it was not under warranty. I asked if he told the owner that he blocked my number, avoided my calls & the part would have been under warranty if he had come back when he was supposed to rather than nine months later? Then Rick said, he had not talked to the owner, he just forwarded all of the information to him. Which one is it Rick? Did he say I had to pay for it, or did you just forwarded the information, & not talk to him? This was a good company. I heard that Mr. Bedard has retired, & Rick has taken over. It is a shame that Rick is going to run his grandfather's company into the ground with his poor management & terrible customer service, after all of Mr. Bedard's hard work.

Spencer and Alec were the crew that came in and installed 3 new ceiling fans, swapped out another…read moreand relocated and installed a new light fixture in the dining room. Excellent workmanship, very polite and courteous. They were neat while working and clean up afterwards. They showed up on time and came in at estimate. Very pleased with them. Terrific value and quality of work.

The one-star review is not alone. We are SO DISAPPOINTED. This is a company we've been loyal to for…read moreyears- annual contracts, done lots of work in the past. Unfortunately that is past. They no longer care about the small residential customer no matter how long we've been loyal to them. Our home a/c stopped working on Wednesday. They did send out the service guy Manny who just kept saying how "we should have bought the extended warranty service contract when we bought the new system in 2020 and so even though the part is under warranty their labor is not and wanted $2800.- for 4 hours work plus the refrigerant! I asked for an itemized bill SEVERAL times and never got one because they were severely OVERPRICED. I shopped @ and got two offers- one for a thousand dollars less and one for half the price- from companies that weren't afraid to itemized their charges! Also they said it would be a week for the part. As seniors in the Texas heat that is absurd! Other companies took the extra effort and got the part in a day and installed it before our elderly bodies were melted into the walls. Remind me why they never offered a senior discount or even honored the 10%labor discount our contract said we have. Not a word. I hate to write bad reviews but this one is important for people to know if you are not a commercial contract no matter how loyal you have been they will no longer provide good customer service and will severely overcharge. Look elsewhere!! There are other local a/c repairman companies to do a great job at half the price and even provide friendly customer service. NOT AT WEEKS.

Dustin was AMAZING and was extremely professional in helping us figure out why our backyard lights…read morewere not working. He took careful time and attention and was able to help find the issue in a very timely manner. I also enjoyed his great personality! Thank you to both Dustin and Dean for the great service. Please reach out to them for all your electrical needs!

It's disappointing that these guys didn't measure up to the hype that the other reviewers raved…read moreabout. We chose then because of the great Yelp reviews. Somebody came last week and checked the list of electrical work we needed done. He told my husband he's going to text the quote the following day. Fast forward to today (over a week later), we still haven't heard from them. My husband has called a few more times the last week and not a blip from them. I texted the owner's number last night and told him my hesitation in posting this negative review due to their extreme lack of communications. Still no response. As much as I like supporting local businesses, I'm also one who leaves reviews based on our experience (negative or positive). I don't recommend them and are now on the lookout for another reputable electrician.

Had this company out to fix an electrical problem we were having and to install a 30 amp service…read more The electrician seemed to be professional and competent however the problem did not get fixed. We called the office and was told they would get back with us. After 3 calls we still haven't heard back from the office. Now the number is no longer in service. The owner of this company came out personally to take care of the problems we had with one of his former employees. I am impressed with his knowledge and professionalism. He is here right now. He is very familiar with this floor plan and the builder and the way it is wired. I knew we had problems and he knows what's going on and how to fix it. I am adding on to my house soon and would love for him to do the electrical contracting. I would gladly recommend him and his company to anyone. Once again I am very impressed..Not only with his knowledge and professionalism but also his and the offices response to my problem. Thank you, thank you, thank you!!!!!

They were professional. Very knowledgeable. We were completely gutting our house. I had 80% of the…read morewiring ready to go. Rueben came out and got the new 200 amp service installed and finished where I left off (and fixed a few of my code issues) I will definitely have them back to finish the job after We get the drywall put in. Great company.

Fixed my stove very quickly. He didn't explain what he was doing or what exactly was wrong, but it…read moregot fixed fast.

Good value for the price and qualified technicians. They are prompt, professional, and fair.read more

James came out to give us an estimate. He discussed all the options to have outlets and lighting…read moreplaced in my barn. I also got quotes from other places, but they were higher or just didn't have great customer service. I was able to quickly book the appointment and the guys that showed up to work were polite and professional. They cleaned afterwards and even went above and beyond what I asked! I'm very please! Thank you!

I have used Prolectric several times for small jobs and large. Jimmy has always been very…read moreresponsive and the work is always done well and at a reasonable cost. Jimmy is a master electrician you can trust & rely on. I almost hate to write this review because I don't want him to be too busy when I need him. I don't want to call anyone else.