Tonight me and my husband stopped by Howie and Sons pizza for the first time. Here's how our experience went .
So I'll start off with the food . We ordered the largest pizza you can get, The Big Howie pepperoni pizza, an order of hot wings, 8 piece potatoes, and an order of fried mushrooms. The girl who took our order was pretty nice and friendly. We also asked for ranch and jalapeños on the side which she informed us were free. We thought that was pretty cool because usually every pizza place you go to you have to pay extra for ranch and jalapeños.
So we get our cups for drinks and go sit down. Within 10 to 15 minutes we received all of our appetizers. The potatoes were very delicious! We ate those pretty quickly, Then I tried the mushrooms, and those were also very tasty ! Probably the best fried mushrooms I've ever had from a restaurant. The hot wings were delicious too! They weren't the saucy kind of hot wings that normally pizza parlors have, they were more like deep fried with a crust and hot sauce was in the batter. Which I prefer that type of hot wing so that was great, they were very flavorful and the chicken was good quality ! Me and my husband were very pleased with our appetizers , so we were very excited to get our pizza.
Now, let me just say that it's a Friday so they were a bit busy. Not extremely packed, but they had a good amount of people in there. We sat and waited for our pizza for a very long time.. we ended up getting full from our appetizers from waiting so long. Finally an hour went by and still no pizza and me and my husband we're getting extremely impatient. My husband went up and told the woman who took our order if she could just get our pizza to go since we were already full from our appetizers and we had been there for so long. She apologized and said yeah. So we waited for some more time and still no pizza. Probably another 10 to 15 minutes goes by and by then my husband was very irritated. He walked up to her to see how much longer it would be and her attitude had just completely changed. She made a face and was a bit rude and said our pizza was ready for a while and waiting for us up there at the counter. I don't understand why she didn't inform us that our pizza was ready when she knew we were waiting this whole time. She said she was waiting for us to go up there to get it but how would we even though it was ready if she didn't inform us ? Usually the workers are supposed to let you know when your food is ready. And it was kind of funny how her attitude went from being friendly to being rude, and although we were very irritated from waiting, we were still very friendly to her, but she seemed to be annoyed by us . We found that pretty funny, considering we even left her a tip, even though she didn't wait on us.
Overall, the food was pretty delicious and the restaurant itself is pretty cool. There are arcade games for the kids and plenty of space. Very dim chill lighting, and a bar area . We do plan on coming back just maybe on a night that isn't so busy. Next time we will be prepared to wait longer. But waiting an hour and a half for one pizza is kind of ridiculous. I understand It was busy, but it wasn't that busy. There wasn't a line of people or anything like that. And I understand workers can get irritated too but instead of taking it out on the customer, maybe just communicate better. Communication goes a long way. No need to be rude or get smart because I'm sure anybody would be a little irritated after waiting over an hour for one pizza and then finding out the pizza was ready and just sitting there and they never told you :) read more