Mr Duc is a nice guy. He will make sure you get the highest income tax return and explain to you any concerns you may have. Highly recommended read more

I love their customer service. Lady named Vivian is the best. She would answer any questions which you may have, and she will help you find the best deal for your insurance. read more

If I could give this place NO STARS.. I would . My family (5 drivers) with 4 cars have been getting insurance from Anh Duc for years now .. and let me tell you.. your first experience with this place will be a 5 ++ stars .. the rates are pretty reasonable and the response time from Anh Duc will be really fast. Every renewal after has been extremely poor . Anh Duc was never at the office when time comes for me to renew my policy or make a payment. There would be random people in the office there to answer phones and collect payments while watching their Vietnamese series on TV. I would have questions regarding my policy but the people sitting in the office wouldn't be able to answer any of it. all they could say was "I'm only here to collect payment, if you have any questions call Anh Duc or I'll have him give you a call." I would wait for a call and I'd even call him.. the answer would always be "I'm in the middle of something, I'll call you back." Before I knew it, it was already time for me to renew my policy with the same experience again. the last time I went there (October 2014) to make a payment , I was told by Anh Duc to pay the guy that was there, whom I've never met before. I paid the amount I was told, and had asked the guy at the office for my receipt but he said he doesn't know how to enter it in the system, therefore he couldn't give me any written proof of payment. Once again, I was told Anh Duc will send me paperworks later. NEVER GOT ANYTHING. Now, 6 months later, I received a letter in the mail from my insurance company stating my policy has expired a month earlier then what my contract said, due to not paying my premium in full. WAIT.. what?! first of all, I've been a customer of HP insurance for years now and I've always paid in full.. I was never told I still had a balance to pay. second, you mean to tell me my family has been driving around for a whole month without insurance??? I contacted Anh Duc right away and reached his assistant, Kelly, and was told what could've happened back in October when I made my payment, the person could've reported to the insurance the incorrect amount. then I got an email later on the same day from Kelly stating "sorry for the inconvenience , if you would like to continue your policy, HP insurance will pay half of the remaining balance to HELP YOU GUYS OUT." REALLY?! and to top it off, I received my policy renewal letter with a renewal amount that is about $700 more than what I paid last year. the email that I received from Kelly ended with "also, we are looking for another insurance that possibly might be cheaper." they should've looked into this before sending me the renewal letter with an outrageous increase. to sum it up.. do yourselves a favor and STAY AWAY FROM THIS PLACE. They charge you a broker fee on top of the insurance fees.. find another place with better customer service and better prices!!!!!! the last thing anyone needs is to get into an accident and then find out they've been driving without insurance !!!! read more

I have utilized HP Insurance for over 9 years. Duc Nguyen has always been very professional, friendly, efficient and informative. Always willing to answer any questions I have so that I have a clear understanding and very capable of completing my requests in a very timely manner. His staff is very friendly, warm and efficient as well. I will always use them and have referred several of my friends to them as well. I rwould rate them higher if there were more stars. Thank you Duc for always being willing to provide exemplary service. I appreciate you so much. Robin Scott read more

HP Insurance Agency is a small office located near my house. I came by to get a quote for my auto insurance and I am very pleased with Duc & Kelly. They are very helpful and informative. Answered all of my questions and I'm so happy that I decided to come here. Looking for auto insurance & good customer service? Come to HP! read more

Awesome and really good job! i have been going to to Mr Duc for almost 10 years. He is taking care of all my needs. my personal and my business. really high recommended. read more

Stay away !! First thing first, I could have given this guy a negative star if I could. He did my personal income tax return for two years : 2013 and 2014, and a months ago I received an IRS notice saying I owe $2600, of which $127 is interest penalty, from the 2013 tax year. By looking at my 2013 tax return, Duc wrongfully claimed about $2,500 educational credit on my 2013 tax return which led to same amount of refund to me. I contacted Duc, the owner of this business, to address this issue. After all the hassles of contacting my previous school to get my transcript and Form 1098T in 2012, he said what happened to me and the money that I owe IRS now is all my fault. Now let's talk common sense, when you go to a tax service, you want to complete your responsibility of paying the RIGHT way. You want your tax to be done correctly so that IRS won't come and haunt you later. With that in mind, I went to Duc to get my tax done. I still remembered on the day I did my tax back in 2013, Duc kept bragging about how much refund he got back for me and his fee was insignificant. At the time I was ok because I had faith in this guy and simply thought that I legally deserved this refund which my hard earned money. But when I found out that I owe the IRS $2,600 that refund and Duc blamed me for getting myself in this situation, I was so mad for how unprofessional this guy was. I bet a monkey can do better tax service than he did. He blamed me for not providing him the right information. Now let put yourself in this situation, if you go to a tax service because you can't do it yourself, how would you know what information you need to provide besides what being asked by the tax preparer ? With years of experience according to Duc's bragging, I assumed he would know how to do my tax correctly and extract the right information from my case. But well, I guessed I was wrong. His attitude was like if the money doesn't belong to me, I just pay it back including the penalty. I told him, If I know if in the first place that $2500 didn't belong to me, I wouldn't take that refund. And the trouble doesn't stop there. Now when I checked my 2014 tax return, he DID IT AGAIN and I took the refund that doesn't belong to me. It's just the matter of time until IRS sends me a notice about my 2014 tax return too. I will probably end up owing around $5000 in tax since Duc screwed up both my 2013 and 2014 tax returns. Do yourself a big favor, find a professional tax preparer who knows his stuff. Definitely not this place, rude, unprofessional and technically incompetent. read more

This is the second year that I have done my taxes at HP Insurance Agency & tax. Really happy with the service I receive here. Definitely reliable! read more

Thank you Kelly!! You've saved me so much on my car insurance and ran through different policies with me just to help me find the one that suited both my concerns and my budget. I just recently got a new Honda Accord and I needed insurance immediately, thankfully this location was close to my house and the service was fast and easy. Kelly has done an amazing job and I've recommended my family and friends to her because she's definitely saved me time and money. Kelly you are amazing!! read more

This is just a worst place ever. You won't ever find out till you experience the way this guy (Duc) doing his job. He was never at the office for customer asking question. If you want to talk to him for some really important questions, you have to wait forever. The worst thing about this place is he DOESN'T KNOW anything about the job he doing. If you really got into the car accident, he can't help anything except making your insurance payment get much higher after. Avoid this place if you want to look for a better insurance! read more

This is the best services and reasonable price for your income tax & insurance needs.