fast, efficient and decent pricing. woukd use them again snd again. Try them you'll be happy.read more

From the owner: Frank’s Septic Service has been offering quality septic service to Southern, Illinois for 40 years. read more

Outstanding service! Our 1500 gallon septic tank was 14 years old and had never been pumped since…read moreinstalled. When we opened it up it was in really bad condition. Not only was it full, but the top 16" was solid and heavily caked. Keith Wilson spent 2.5-3 hours breaking up the solids and pumping the tank out. This required back flushing and pumping at least 4-5 times. He eventually was successful at getting it all pumped out. Outstanding service, pleasant gentleman, and I highly recommend his service. Do yourself a favor and give him a call.

First time septic tank owner here. After realizing my septic alarm had been on "silent" since…read moremoving in, I called another local company. This company came out quick but proceeded to ghost me for two weeks regarding the installation of my air pump. After that long of a wait, I decided to call R & L after seeing them at my neighbors house. I explained I needed a new air pump. I unfortunately can't remember who exactly I spoke to, but they were honest and told me it was an easy fix and that I could do it myself to save money. They told me the exact pump I needed and where to get it from. I had the pump in less than 48 hours from the dealer and install took less than ten minutes. It was as easy as they said it would be. R&L saved me about $150 with their honesty and also did mention I could call or text with any questions. I will definitely use them in the future for any problems that may arise.

This is an excellent outfit! I called on a Sunday with a full septic tank and on Monday he came out…read moreand pumped it. Extremely knowledgeable and personable! This outfit is just outstanding! If you need septic service these guys are second to none. I will be recommending R&L Septic to everyone.

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

I highly recommend! It's our first time living in a home with a septic tank, and we weren't sure…read morewho to go with. After calling him for a quote, Terry was able to come the very next day. He was very friendly and professional. We will absolutely call him for the next time!

This company did a great job for us. They go the extra mile to make sure you get a good job at a…read morefair price. The owner had the experience the made the difference and saved us a lot of money. Dennis

From the owner: Septic Pumping and Cleaning…read more Products: Portable Toilet Rentals, Portable Hand Wash Units, Septic Tanks, Septic Risers Services: Septic Services, Septic Pumping and Cleaning, Septic Tank Installation and Repair, Detailed Septic Inspections, Sewer Line Repair and Replacement, Pipe and Drain Cleaning, Industrial Vacuum Services, Grease Trap Cleaning and Pumping, Emergency Services Available Location Facts: Located on the Mississippi River between Dallas City and Fort Madison.

i called them one morning and they were there in 45 minutes. Got the job done quickly and very…read moreprofessional and friendly.. absolutely pleased!!

So my husband and I had a septic issue; sink was not draining, had some bubbling in our toilet and…read moresome back up in our bathroom sink. Mr.Finfrock came out I believe a day after or so and pumped out our tank. He was very polite, knowledgeable, and professional! Had me look at a few things so I was aware of the water level as well as how much grease build up was in our septic tank. He recommended that it be pumped once a year which sounds like something that should be done to keep a good septic going. We will certainly be doing business with Mr.Finfrock for all our future septic needs!

Terry came through and did a great job cleaning out the tank as well as showed me some potential…read morefuture issues. He is a wealth of knowledge about septic tank systems and was able to answer all of my questions. Never tried to up-sell or push any services or subscriptions. Even took a few pictures of inside the tank to make sure the inlet and outlets were all properly cleared and functioning properly.

Everything was great on time and quick technician was knowledgeable and helpful. Reasonably cost…read morefor service

I originally contacted Mike Williams because my utility room drain was leaking and backing up…read more Their emails specifically referred to my "leaking drain" and scheduled a drain leak estimate. The technicians replaced my hot and cold water lines, repaired the shower plumbing, and installed a kitchen faucet. However, my original drain issue was not resolved and the drain is still leaking/backing up. I also had to clean up debris that was left behind after the work was completed. I've reached out to the company and requested a resolution under their advertised 100% Satisfaction Guarantee and Home Safety Guarantee, and I'm waiting for their response. I was also unable to locate a plumbing permit for the work performed and have requested clarification from the company as to whether one was obtained, as this type of work typically requires a permit. I hope we can resolve this matter, and I'll update my review once they respond.