Henson Robinson Company

what a refreshing, friendly, professional service. I think they were the best ever. very…read morereasonable prices, fast, thorough. 5 star

Ron Estes is a very good Plummer. He has helped me on a number of occasions with a variety of…read moreplumbing needs throughout the years. He has also helpEd me with an air conditioning problem. He is competent and practical. I highly recommend him From all my experiences with him. Steve J.

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

2.0

(29 reviews)

Pricing a bit high .. But they showed up on Time, did the…read morejob and left They r about 25% higher than others

Would not recommend. Was not happy with the service. Had to remove a post due to a settlement…read moreagreemen.

Ray's Plumbing & Sewer Service

(14 reviews)

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Jake Ray And Son's Sewer And Excavating

Great work, accomplished in a timely manner, very reasonable price. Highly recommend.read more

One star is giving them too much credit. On 4.10.26 they came to my home to do a simple outside…read morereconnect of my sump discharge line. In short, they ended up going downstairs and re-routed the sump to my sludge pit and the line became disconnected and discharged water all over my basement flooring. Jake authorized me to contact my insurance company to bring ServPro out and stated their insurance would cover it working through my insurance. I got the mess cleaned up and when I had my insurance company reach out to theirs, apparently Jake Ray & Sons had let their insurance coverage lapse. After Danielle Ray stated that they would reimburse me for the bill at approx. $500 per month until it was paid off, they refuse to make payment. Of course, I paid them for the work they did in a timely manner, but apparently they don't have the same integrity and are ignoring their commitment. So, now it's August 1st and I have to go to Sangamon County Small Claims Court to recover the amount both Jake and Danielle said they would cover. I would never, ever, recommend their services to anyone. Keep in mind, they may still be uninsured and their most recent post prior to mine was well over a year ago.

Rick Ray and Sons Plumbing

(18 reviews)

Everyone from Sandy in the office to Nick & RJ who came out to fix my leaking toilet were kind &…read morehelpful. Great people and excellent customer service! Definitely recommend.

Professional staff. Fair pricing. Saved us $16,000.00 after correctly diagnosing the problem and…read moreoffering the correct solution. The first company wanted to spend $19,000.00 replacing pipe that wasn't damaged.

Easterday Plumbing

4.1

(25 reviews)

These guys are great! They are prompt, courteous, and someone I trust completely. I will call them…read morewith all of my plumbing needs. They took on a huge project for me that other plumbers said that they wouldn't bother with. I'm truly thankful for their help.

I have been using Easterday plumbing for some years now. A recent plumbing problem prompted me to…read morecall Easterday Plumbing again. I got the same courtesy treatment from your staff. I was most impressed with Aaron, who fixed me up right away. He was professional yet patient with me in explaining what my problem was. He seemed to be a positive person who wanted to do things the right way. I have other plumping work that will need to be done. Yes, I will be asking if Aaron is available.

Ridings Plumbing

(20 reviews)

Have used this company many times in the past. Today it was an issue with the water heater. Ridings…read more promptly responded to my call. Alex came out on time, diagnosed the problem and quickly resolved the issue. Highly recommend this company for your plumbing needs.

Yes I am well aware of the other work that was completed and I am happy to pay the labor charges…read morefor work well done by a professional plumber. I am happy with the labor. The problem I have with this bill is the cost of the water heater that is listed. It is more than double the amount of what the actual cost of the same exact make and model water heater is (without a contractor's discount). Professional plumber know what water heaters cost and a professional should not charge customers more than double that amount as an "upcharge". I am happy to pay for work well done. I am not at all happy to pay double the cost materials.

HammerTime Handyman

3.0

(2 reviews)

He is very professional and knowledgeable, timely and has a good eye for vision and detail.read more

poor communication.. no show,,, texting only like teenagers... not worth the stressread more

Steve Ray Plumbing Service

3.5

(15 reviews)

These guys are the best. What had started out as a half day job, turned into a full day. They work…read morerelentlessly to get the large roots out of our sewer pipes. They had already replaced one section of pipe and 20 ft from that section, they ran into another plug of roots. It was a big job, but they got it completed. BRAVO

Was not happy. Asked for a rooter (auger) from person on the phone and they brought out a sewer…read morejetter which was a minimum of $300+ dollars. Paid them the trip charge of $40 and sent them home. Would not use again!!!!!

Ryan Electrical Solutions

(7 reviews)

I have always had Ryan do my electrical work primarily not because of price but quality of…read moreworkmanship and have never been disappointed. Their prices are competitive and they always show whwnpromised

Ryan Electric added some circuits to our home and installed a Generac whole house generator. We…read morefound their employees to be professional, knowledgeable, and kind. During the work, they found some things that were no longer up to code and/or had been done by a do it yourself person and rectified them and making us feel much safer. They completed the work on both occasions in a neat and orderly fashion, cleaned up after themselves, and answered all our questions. Tim, who bid out the job, was professional and knowledgeable and answered all our questions even after the job was done. We highly recommend contacting Tim if you need electrical work or are considering a whole house generator.

Steve Ray Plumbing Service

3.5

(15 reviews)

These guys are the best. What had started out as a half day job, turned into a full day. They work…read morerelentlessly to get the large roots out of our sewer pipes. They had already replaced one section of pipe and 20 ft from that section, they ran into another plug of roots. It was a big job, but they got it completed. BRAVO

Was not happy. Asked for a rooter (auger) from person on the phone and they brought out a sewer…read morejetter which was a minimum of $300+ dollars. Paid them the trip charge of $40 and sent them home. Would not use again!!!!!

Ray's Plumbing & Sewer Service

(14 reviews)

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Schnapp Sewer

(3 reviews)

I do not think I can state enough how satisfied I have been with Schanpp Sewers' work…read more Shortly after purchasing our house we discovered an extensive sewer issue. A sewer line that had been placed less than 10 years earlier had completely collapsed and failed. After excavating the sewer, the evidence in the ground suggested the line was not properly buried. In short, this experience taught me two things. First, get your sewer scoped before making a home purchase. Second and this one is more difficult for the homeowner, vet the sewer replacement candidates and make sure they know what they are doing and not cutting corners at your expense. Anyways, given the extent of the damage we contacted several sewer specialists to get estimates. Tom Schnapp, not only gave us one of the most competitive estimates, but presented us with several options and suggestions to save money. While suggestions to save money may seem a little ominous given my cost cutting gripes discussed above, Tom's suggestions only involved brush clearing and the extent of sewer line excavation. Although there were other competitive bids, there were also a few that were disproportionally horrible - Mike Williams wanted approximately three times as much as Schnapp and other competitive bids. By the time Tom and his crew finished they had excavated and laid over 100 feet of sewer line. He finished ahead of time and under budget.

Very Pleased with there service and was reasonable compared to the guys with all the fancy new…read moretrucks.

F J Murphy & Son

4.0

(8 reviews)

Asked for a plumber to turn off my boiler . We both decided to leave the boiler on which made more…read moresense . They sent me a charge for the boiler that the plumber never turned off . I called and they stated they would give me a call back once they reviewed everything. Today I called to schedule an appointment and was asked to pay that same bill . I stated I don't mind paying if you come and turn off the boiler now since technically nothing was done that day . He stated he would remove charge and to never call them again . Yes this service is terrible and unprofessional.

Do your research. Rates $120/hour. My fault for not asking. Job ended up taking almost 7 hours…read more Leaking faucet doesn't leak now but for that price I would have bought a new tub instead. I see here that the shop is union.

CK Home Improvement

(1 review)

I contacted CK Home Improvement after a fire in my mobile home. The professionalism of these…read moremaster craftsmen exceeded all expectations. They went above and beyond and gave me a renewed love for my home. Im planning my "reveal" party now!

From the owner: CK Home Improvements is a remodeling company offering affordable services to residents in central…read moreIllinois area. Call now for an estimate: 217-904-5200.

Geoff’s Fix It

(2 reviews)

Geoff repaired an antique chair. He picked it up and delivered it at a reasonable cost. We highly…read morerecommend Geoff.

Geoff designed and came up with a floating shelf that sits below my television hiding cables, and…read moreallowing components to be accessed. He did a great job. I spent a little more than anticipated on it, but all in all, I am happy with it. I would definitely hire and recommend him for carpentry work in the future.

Gabe's Home Improvement

3.7

(3 reviews)

I called Gabe's because the company I got my roof done with is either out of business or not…read moreansweriing their calls. There was a shingle sticking up on our ridge cap. Not only did they come look at it they fixed it free of charge. This seems like a small thing to some people. but knowing it's fixed and there wasn't any major damage is a load of our minds. The fact that they did it free of charge is amazing. Thanks to everyone at Gabe's who made this happen. Andy and Leslie Seck

From the process of the estimate, to the contract, to even getting issues resolved--nothing but…read moreproblems, being interrupted by people, and quite frankly, some shady business practices. You should be well versed in contract law, paint colors, and triple check any paper against what is verbally discussed if you decide to use this company. Apparently they are very good at saying one thing and writing another. We'll start with the estimate. There is NO transparency in prices. If you watch your money or live on a budget at all--this is not the company for you. They show you photos of all these great doors, tell you to pick one, and then they'll start looking up prices...after they've talked your ear off about it for 30+ minutes, and you don't want to go through the entire 30 minute process again to guess the cost of another door. Simple list of A door is $X? They don't have it. I was told verbatim, "the brochures don't come that way." So apparently salesmen knowing the prices OR even the novel idea of using a pen to write down the prices hadn't occurred to anyone. We agree on the price, anyway, despite feeling like that was all a plot to hike the prices of the products. Slightly higher than others in the area, but we went with what we thought was an organized company. We requested the color that matched our siding. What I specified as the important part--that it match our existing siding. Not a problem, Brett says. We've got that. He writes down a color name. I'm not a door salesman. Or a paint salesman. I don't know one color name from the other. I just know he's shown me 9 colors and 57 doors and one is the color of our siding, plus that this meeting has gone on much longer than I expected an estimate over a door to go. That was in August 2023. The doors finally arrive from the supplier in February 2024. One possible date was given for install, so we took it, not feeling like there were a lot of options. They arrive (earlier than stated and sat in our driveway for a while before ringing the doorbell), and immediately start to work without even checking to ensure the product was correct. No, "would you look at these doors to make sure it's correct?" Nothing. I don't see the doors until they've got my old one already off and who knows where?! It's not like I can say "please put the old door back on because this isn't what I ordered." It's gone. The color: very much NOT the color of my siding. Grey. Blue grey. It's a great color of grey! Beautiful, really. The problem is: My house is brown. If you've ever looked at grey next to brown and kept from losing your lunch, I applaud you. The two are not even slightly complimentary colors. No one with any sense of a color palette--like someone who sells things in different colors for a living--could say these colors go together. So of course I am upset that I thought I was getting a beige/brown tone door and a blue/ grey one showed up. I call in to try to figure out what can be done. I am interrupted by Stacey. Repeatedly throughout this 30 minute call. Stacey doesn't understand why I would want to see the range of prices a product COULD cost before I buy it. Stacey doesn't understand why I might be upset that this is not the color I thought I ordered. Stacey assured me that even though she wasn't there, I was definitely shown every color in a correct representation and weighed my options. Stacey cannot tell me what comes next in the process of fixing this despite that I indeed tell her this is not the color I was *shown* in my house during the estimate and writing of the contract. Yet when I call back, I am told Stacey is the only person who can address this problem. So does Stacey know how to address the problem or does no one knows how to address the problem? Spoiler alert: it's no one. Which means I dig out the contract and the estimate, each of which actually list different colors but because the *contract* lists the incorrect color and obviously verbal remarks aren't worth the paper they're written on, they choose to uphold a piece of paper due to me not being able to correct the salesman that in fact, the color I asked for that matches my siding is called "heritage", which is beige, and not, in fact, "sandstone/beige", which is not beige at all, but grey. The verbal assurances that it would match the siding mean nothing--which, yes, may be contract law 101, but just another example of why you can't trust anything someone here says to you, nor do I think most of us would be able to correct door paint colors that are specific to a single supplier, having seen a single sheet of paper where we were unable to read the tiny font of the paint color, for under a minute, after saying "yes, this color matches my siding" and being assured "this is the color that matches your siding." So, know your paint colors, triple check your contracts, and never have an issue that you expect to fix, because they will help you with exactly none of this. They'll collect their $.

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3 reviews that are not currently recommended

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Alexis M.

1

53

15

2 years ago

Zack was absolutely wonderful and helpful. Quick and efficient! The office was absolutely helpful and got him out here quick to resolve our issues, also! Will continue to come to this company! read more

Justin R.

0

1

0

9 years ago

Carl is very professional every time he comes out. His knowledge and good people skills always make for a pleasant experience.

Mike M.

0

1

0

9 years ago

Jared was very knowledgeable, thorough and efficient. He answered my concerns and our unit is working great.

Henson Robinson Company - plumbing - Updated August 2026

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Easterday Plumbing

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These guys are great! They are prompt, courteous, and someone I trust completely. I will call them…read morewith all of my plumbing needs. They took on a huge project for me that other plumbers said that they wouldn't bother with. I'm truly thankful for their help.

I have been using Easterday plumbing for some years now. A recent plumbing problem prompted me to…read morecall Easterday Plumbing again. I got the same courtesy treatment from your staff. I was most impressed with Aaron, who fixed me up right away. He was professional yet patient with me in explaining what my problem was. He seemed to be a positive person who wanted to do things the right way. I have other plumping work that will need to be done. Yes, I will be asking if Aaron is available.

Gatschenberger Rich Heating & Cooling

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Ryan came today to check my furnace fan and found a wire disconnected. Fixed. While here checked…read moremy air conditioner unit too! Reasonable cost, honest. Didn't over charge. So appreciated.

Rich came out to my house and repaired my furnace. He did a very good job. The price was a lot…read morelower than I had expected. I highly recommend him for any of your heating and cooling needs.

Mcdermand Plumbing

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I've had repairs from McDermand twice and each time they have been prompt, friendly, and have fully…read moresolved and explained the problem/solution. When Chase came out today, he diagnosed a problem with my water heater and solved the problem quickly and effectively. This is an honest and reliable local business, and I'm so glad to be able to count on their services!

Been having Kevin or his son over for years. Put in new sump pumps , water heater, outside…read morefaucets,etc. Always fair and reliable. They use quality and don't slac

MB Heating & Cooling

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friends, family and myself have used mb heating and cooling . big mistake!!! you will end up in a…read moremoney pit when they break your units more! then they tell you that you need a whole new unit so you spend 10k plus on a new unit thinking everything will work fine from here on out only to find out that they can't install it properly. So they charge you even more money to fix what should have been installed properly the first time . Absolutely do not use unless you want to go broke!!!!

Was quoted a wrong price on water heater repair.They promptly called me back with a correct…read morequote.They repaired water heater the next day.

Darrin Wood Heating & Cooling

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Yes, the timeliness from the call to the visit to the fix was all impeccable! Incredible!!!read more

Very nice and knowledgeable men showed up the same day I called. Checked out my AC and furnace. I…read moream very satisfied and will contact them again for yearly checks.

Jake Ray And Son's Sewer And Excavating

Great work, accomplished in a timely manner, very reasonable price. Highly recommend.read more

One star is giving them too much credit. On 4.10.26 they came to my home to do a simple outside…read morereconnect of my sump discharge line. In short, they ended up going downstairs and re-routed the sump to my sludge pit and the line became disconnected and discharged water all over my basement flooring. Jake authorized me to contact my insurance company to bring ServPro out and stated their insurance would cover it working through my insurance. I got the mess cleaned up and when I had my insurance company reach out to theirs, apparently Jake Ray & Sons had let their insurance coverage lapse. After Danielle Ray stated that they would reimburse me for the bill at approx. $500 per month until it was paid off, they refuse to make payment. Of course, I paid them for the work they did in a timely manner, but apparently they don't have the same integrity and are ignoring their commitment. So, now it's August 1st and I have to go to Sangamon County Small Claims Court to recover the amount both Jake and Danielle said they would cover. I would never, ever, recommend their services to anyone. Keep in mind, they may still be uninsured and their most recent post prior to mine was well over a year ago.

Estes Plumbing Heating & Cooling

what a refreshing, friendly, professional service. I think they were the best ever. very…read morereasonable prices, fast, thorough. 5 star

Ron Estes is a very good Plummer. He has helped me on a number of occasions with a variety of…read moreplumbing needs throughout the years. He has also helpEd me with an air conditioning problem. He is competent and practical. I highly recommend him From all my experiences with him. Steve J.

Ray's Plumbing & Sewer Service

(14 reviews)

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Rick Ray and Sons Plumbing