The worst experience i ever had dealing with any business. The guy is rude, impersonal and so rigid…read morethat is unbelievable. He refused to accept a coupon that he himself posted on his door to the office. The paper does not say it has an expiration date, it does not say you have to present it the day you pick up your product and definitely does not specify of any restrictions or limitations on the coupon. Incredible. Never again !!!!!!!

Very knowledgeable and very efficient unfortunately, my computer cannot be saved, but he gave me a…read moregood price to rebuild it and I had him go ahead and do that

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

Great reliable computer business, helped my much needed laptop that had some ransomware which…read moreinfected all my files. So glad I found a local spot to get this fixed.

They Replaced my HP laptop screen. It works perfectly. Fair price. No problems…read more Next time for You do it yourself types, I might get a screen replacement kit to save some money. lol

John L was great at responding to my questions and concerns, helped me fix my problem with my…read moreprinter over the phone. Very helpful gentleman who knows what he is doing. I would highly recommend him if you need help with your printers or even computers.

From the owner: We are a family owned and operated computer repair company that mainly repairs windows based…read morecomputer systems for home and small businesses. We have years of experience (over 20 years).

I'm a hoping that this gets published because I know Yelp throws out bad reviews but this has to be…read morereported. In fact I will be filing a complaint with the Better Business Bureau and we are seriously considering a lawsuit. A complaint has already been filed with Toshiba as well. We went to Zia at Reliance because Toshiba identified him as the authorized repair shop in our area. We needed the outer plastic case replaced on our daughter's laptop due to a crack. The laptop worked fine there were NO other issues. Not only did it take much longer than he originally quoted us & he did not replace a missing screw, it had some sort of glue or other substance dried all over the screen. Since he needed to order that and we needed to bring it to her at college we said we would bring it in over break. (Also one of the keys didn't work and the touchpad corner was coming up) After the next repair, it appeared to be fine, but he made some remark about hoping I had backed up the hard drive because he thought it was going. Turns out the hard drive has been fine, but the fan is going and making noise (there was nothing wrong with it before) Out daughter took it back to school and 2 days later in class it stopped working. The res-net at school looked at it and determined it was the monitor that he just replaced. If you plug it into another monitor you can use it. Not useful when you don't have another monitor and need it in class! Every time we took this computer to Zia at Reliance it came home with problems it never had. The receipt for the new screen does not have the computer serial number and model listed. I believe he knowingly used a bad screen. I believe he damaged the fan. I should have gone with my instinct to run when I first walked into his messy closet like store in the 1st place, but I was putting faith into the fact that Toshiba said he was authorized. I do not know how they determine that, I now highly question what that actually means. Now we are left with a laptop that we spent $335+ to repair that is basically a paperweight. Toshiba won't stand behind it and their repair shop. I will not walk into or ever send anyone to this shop, ever!!! Stay away if you value your electronics and go elsewhere. Also, don't ever buy a Toshiba, they are also useless.

Do not use this vendor…read more I took in two laptops for a $35 diagnostic. He promised to evaluate each computer and provide me with a repair quote. Instead, I get a call that he "fixed" one computer and that I owed him $125. That computer was not only not fixed but he said that he did not know how long nor how much to repair the keyboard. I paid him and took my computers and left immediately. I was so afraid that I would not get my two top end laptops back from him if I did not. Please stay away.

Went to this guy twice and he's the man, knows his stuff. I brought my PC for something super…read morebasic and this guy gets right to it. I did not have to wait, he explained everything super simple and my PC runs better now. I will always bring my PC here no other place even if I had to hike through a tornado. Anyone that wants their PC fixed or have any questions, go to Al.......he is better than A.I.

Although I did not take advantage of his typical services, Sean was a great help the other night…read morewhen I was desperately searching for some ESD (electrostatic discharge) bubble wrap and bag for my motherboard. Extremely nice guy and I will definitely come back in the future if I have any PC problems! Just a note though. As of right now, there is not a store front. His office is located inside a brick building on the corner of where it pops up on the google maps directions! Hope that helps some people in the future.

Took 3 weeks to fix my laptop and now my keyboard is flexing. My model is rigid and not supposed to…read moredo that. Next time I will fix my own computer as I do have years of experience in that going back to 1999. I just figured I would give it to someone who does it for a living so that I could focus on other things. Silly me!

The main technician, Ted, was incredibly rude -- he spoke over me, ignored that I have a stutter,…read moreand even yelled at me to hang up because he "might lose two other calls." That's completely unacceptable behavior toward a paying customer. They never mentioned repairs would take 2-3 days. I was clearly told it would be done overnight or the next day, which I have in writing. Once they had my laptop, the story suddenly changed. The communication was chaotic and inconsistent. They also pressured me for my password even after I explained that my computer contains sensitive client banking data, then backtracked and said they didn't need it. For that, they charged almost $300 for a basic cleaning and repaste. Their Google page doesn't even list a proper address, which is concerning for a repair shop. Unprofessional, disorganized, overpriced, disrespectful, and completely lacking in understanding for people with disabilities. I would never recommend this place to anyone. I'd rather trash the laptop than hand it back to Ted -- that says everything about how much I trust his shop.