I hired Scott to unlock some encrypted files from my old laptop that I forgot to unencrypt before transferring them. Scott showed up when expected, was very personable and solved my problem in less than an hour. He did not unencrypt the files on the new laptop. Rather he found a way of resuscitating my old lap top and transferring the old files without encryption. The important thing is that he solved my underlying problem, and I'm very happy with MS-I. read more

I don't enjoy writing such negative reviews. I have to say though that this business did not deliver. I had an older MacBook Pro that needed a keyboard replacement. I called MS-I Consulting because it was close to home. I bought a replacement keyboard off eBay for $40. When Scott arrived, he immediately went to work... very gruffly handling my machine. He was spinning it on my kitchen table, nicked up the case pretty good with his metal putty knife, and the entire circuit board would flex as he over-applied pressure unscrewing the tiny screws holding components to the board. I was kinda stunned to be honest. I think he was trying to dramatize his disdain for Apple. For reasons unbeknownst to me he unscrewed the battery, unplugged the delicate keyboard ribbon, and tried to fat-finger the ribbon back into the connectors. This bent the ribbon heads and made it more difficult to brute force it in. Scott stopped at that point and said he didn't want to make it worse. Apparently he did want to make it worse. He haphazardly started reassembling the laptop (after I had to reinsert the keyboard ribbon myself). He screwed the battery back in, but failed to connect it first. Instead of backing out and reassembling properly, he left the battery screwed down and tried to bend the connecting piece back onto the board. I couldn't believe what I was seeing. He slapped the case back on sans some unnecessary screws. The laptop will not turn on without being plugged in and I have a brand new keyboard still in the box. I called Scott to ask what I'm supposed to do with this. He asked me how much I paid for the laptop. I told him $400. He said, "well that's not too bad at least". Did I mention I paid him $25 for his troubles, in leaving me with a broken machine? read more

Scott spoke with me over the phone and assessed the issue and gave me a reasonable estimate. He was flexible and visited my home. It took him about 15 minutes to determine the problem and was able to fix it. He was polite and well informed. After everything was fixed he charged me a fair price. Overall, i would contact again for future issues and recommend. read more

Scott definitely deserves 5 stars... First impression when I called he had welcoming tone, energetic, and let me FINISH MY SENTENCE. I can't tell you how many people I called about my Logicboard problem that were interrupting me or were just plain rude. After our exchange he clearly articulated what my options were and drove onsite to recover the data from my Macbook Pro. His pricing was fair, affordable, but more importantly it was cheaper than the Apple Store. I highly recommend Scott because even if he can't solve your problem he will be honest and has contacts that can do the work and even they are super affordable. Thank you Scott! read more

I called on Scott Makie from a Home Advisor referral and was very pleased with his service and expertise in helping transfer data and files from a desktop onto a new laptop. He upgraded my systems and installed new software as was required. He also provided helpful tips on computing and back up and wireless systems. He is a no nonsense polite guy who works quickly and in a professional manner I immediately trusted his skills. I will not hesitate to call him for future computing needs. A reservation I had was that he was a distance from where I live but he travels to most parts of NJ so he is accessible and came on time and did not waste my time if you need a good IT computer person I recommend him. read more

Scott SAVED the day !!! He helped my mother with her laptop that crashed! He was on the case and so pleased with the service he provided! He's the "handy man " of computers! Moms so pleased to now have someone guide her through and help with any hiccups that may present in the future ! A trusted , sure choice for certain! It was helpful that he was able to come to our home, instead of dropping it off somewhere! we were able to learn so much and mom is relieved and grateful ! Thank You Scott! read more