I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

Rip Off Alert!!! Ok so Reliable does a good job installing, but the deal is that they sell your…read morecontract to Brinks Home Security. I suggest you go read reviews for Brinks Home Security, it's terrible. Reliable signed a contract with me and violated that contract through a rate hike, I called and they can't do anything about it and so you have to go through Brinks which is horrendous. Beware of what you're signing up for. It's 2018, do yourself a favor, use NEST aware or one of the smart home devices company. These legacy companies should seize to exist.

In August 2025, I notified ADT that I was moving from where I was receiving services at my home in…read moreSacramento, CA. At that time, in order to cancel my service, I would have to pay a $250 cancellation fee but I only owed $141 on my equipment - I told the representative I would just continue to pay my monthly fee until the equipment was paid off but that we would not be taking ADT services with us to Colorado. In April 2026, I received a bill for $153.68 which was for 4 months of ADT service. I spoke with rep and told them I was very frustrated because I am being billed for services that I am not using. I told them I had moved to a different state, the equipment was paid off and yet, I am still being billed for services that I am not utilizing. I paid the $153.68 to avoid continued relentless phone calls from ADT. I received NO LESS than 8 calls per day from various phone numbers that were not affiliated with ADT. They were all random numbers from several area codes as well. On that phone call in April 2026, I paid the $153.58 and told them I was not using the services and to close the account. I thought that was the end of it. I recently received stmt dated 5/19/26 indicating I owe $38.42 - it's now $76.84. I called and spoke to 2 representatives and one of them apologized for the misunderstanding on ADT's end. He also stated that I would still be required to pay the $76.84. I responded with a question: why am I being billed for services that I am not receiving? The representative was silent for about 10 seconds and then stated that PER POLICY - if a customer does not explicitly state they want to cancel their policy, they will continue to be billed for services. I responded that I spoke with representatives in August 2025 and then again in April 2026 and that we were not using services and they were no longer needed. I told the rep I am not paying for services I am not receiving and I notified them multiple times I am not using their services due to moving to a different state. I am seeking ADT to eliminate the balance owed as I am paying for services that I am not receiving and they were notified multiple times that I no longer were using their services. I did file a grievance with Better Business Bureau today as well. I just called ADT to verify that they had - in fact - cancelled my service and they told me it had not been done so I ensured it was cancelled AGAIN. And now they are telling me that there is a cancellation fee of $109 and that I still owe the equipment charge of $45 which is the first I am hearing of this. This is my 2nd time as an ADT customer and I will not use them again nor will I recommend them. They are trying to make me pay for services that I have not used since last year. Very unethical.

Had service for a cpl yrs while traveling. The last 7-8 yrs the traveling has stopped and decided…read morethat the system wasn't needed. A rep came out a +year ago, I gave her the information, and after several sale pitches and my consistent response of "Not interested" she punched in a cpl of numbers on the security pads and said no problem and left. Last week the power went out and every time the door to the garage was opened a chime/chirping went off in two of the security pads. I was one the phone w/ADT for over an hour today trying to get help. I was transferred from "technical services" to SAlES who told me I had a balance for over a hundred dollars and kept trying so sell more services. I told"Rich" in sales/accounting I had not gotten a bill in 8 years!!! I spent 20 minutes telling Rich I WAS NOT INTERESTED IN ANOTHER SUBSCRIPTION WITH ADT, he said it would take about 30 days for the service to be disconnected, and was finally transferred BACK to "FAY" in Technical services (?) Another 20 minutes being told they could NOT send a service rep out until to help with chirping the bill was paid and it would cost another +$100.00 for a rep to come out. Instead "Fay" in technical services wanted me to get a screw drive and a step ladder and find the transformer and battery in the basement to disconnect it myself.!!!

Our real estate agent told us about Colorado Securing. With all security concerns we like the…read morecompany. The control panel is easy to use. They also offer an app for your phone. The panel takes a photo of whoever disarms the system which is handy when the housekeeper disarms the system. We have been with them for over 2 years with no complaints.

We had a fantastic experience with Colorado Security Company. Recently, there's been a lot of new…read moreactivity in the alleyway next to our home so we decided we wanted to install a camera to view that area. I got in touch with a few different people at the beginning to schedule a consultation and after just a few days, Brandon came out to look at the space. We came up with a solution to use a camera that would exist in a system we already had, and after purchasing the camera, Bruce came out to install. The install was great, took about an hour and we love being able to see the alleyway at all times. Thanks CSS!

Whole house AV and TV theater system works OK. Be sure to thoroughly understand and agree to the…read moreconditions of sale, including any possible after-the-installation tweaking costs for same, in advance of making a commitment to purchase.

From the owner: Electronic Integration specializes in the creation of custom engineered Home Theater systems and…read moreWhole House Entertainment. Our design team of audio and video professionals can create a personal home entertainment experience that seamlessly fits into your decor and lifestyle. The majority of customers have valued the acquired audio / video knowledge as a primary asset of us since our founding in 1991. This expertise helps enhance your entire home theater and whole house experience from initial consultation to final viewing and listening enjoyment. Your house becomes a Smart Home with the design experts of Electronic Integration providing additional services including smart wiring, sophisticated lighting, simple one-touch control systems, and security. Join the Smart Home Revolution with Electronic Integration.

Thanks to Hunter Barnes for setting up our home security system. He is knowledgeable about all of…read morethe available products and offers an explanation for practical use for each one. We never felt like he was trying to sell any extra items. In addition, due to several factors, Hunter had to return to adjust a camera and assist with the garage door application. The adjustments were made without delay. Overall, we are very satisfied with the service and products. Thank you!

DO NOT USE THIS COMPANY it will scam you! We didn't choose…read morethis company. Vivint was installed in our house that we purchased last year. The security hub that was installed into the wall would beep all the time and we couldn't turn it off. We called Vivint to shut it off and they said they cannot do that without a subscription and a signed contract. The sales representative over the phone did NOT disclose that there was an early termination fee with the subscription. We went to cancel the subscription and were told we had to pay $500 in order to cancel. I spoke to customer service and they would not budge on this. Such a scam and very frustrating.

Truthfully, I don't know if I would recommend this company, because I called THREE times and have…read moreyet to receive a call back.

Joe was a big help. Quickly solved my problem (alarm that wouldn't stop beeping). Strongly recommendread more