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    6 years ago

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    5 years ago

    Top quality install on my AV system and Wes was very helpful! He had an answer for all my questions and truly knew his stuff.

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    R&N Technical

    R&N Technical

    4.7
    (44 reviews)

    I have been using R&N Technical for over a decade, and I cannot recommend Ray highly enough. Over…read morethe years, he has completed three major projects for me, and every single one has been flawless. Project 1 (2013): Ray installed in-wall surround sound speakers, converted my old phone jacks into Ethernet jacks, and set up my home LAN. Everything worked absolutely perfectly for the entire 12 years I lived in that home. Project 2: He did a complete overhaul of my living room surround sound setup. Ray recommended the perfect on-wall speakers for the space, installed them flawlessly, and calibrated the system to perfection. Project 3: Most recently, he installed 6 in-wall Dolby Atmos speakers in my dedicated theater room. The audio environment he created is incredible. Every single installation has been incredibly clean, professional, and well-communicated. Ray is super friendly, highly knowledgeable, courteous, and a true master of his craft. His work is worth every single penny. If you want the job done right the first time by someone you can trust, look no further than R&N Technical!

    Ray is the man! We just moved to the area and needed help with our AV setup. To find someone, I did…read moreAI deep research and then requested quotes from the top-rated AV companies in the area. Ray was by far the most responsive and easily won on price and value. We set up an appointment, and he arrived promptly, was extremely courteous and knowledgeable. He got everything working perfectly, including mounting the TV, setting up the soundbar, speakers and surround sound, and hiding the cables. He even did precision centering and leveling so everything was perfectly straight, which, if you are like my wife, is important because anything even slightly off center or tilted is distracting. He also went above and beyond to help with another issue totally unrelated to the AV setup. It's hard to find good, competent people you can trust, but for home electronic needs moving forward, Ray is our guy.

    Altitude Audio Video

    Altitude Audio Video

    4.8
    (18 reviews)

    Please read this before contacting this vendor. The last contact that I had with Steven his, new…read moreand very young, assistant dropped a thousand dollar SONOS soundbar on a cement patio and, also, plugged an optical cable backwards, into a six thousand dollar outdoor TV, damaging both. After I texted Steven about it he texted me that we should just part ways. That, unfortunately, is just the tip of the iceberg. Over the last year, and after Steven had started a Thirty Thousand Dollar AV basement project for me, he consistently missed scheduled appointments, showed up late or showed up after getting in bar fights (Steven told me that). His senior tech Chris, who would often show up to work at my house very frustrated and without Steven would tell me he couldn't get in contact with Steven. Also, that he (Chris) didn't know what to do that day and was upset because Steven had a lot of frustrated customers. As you might guess, that basement project, which was supposed to be done by December 2019, is still incomplete and nothing works as promised. You may be asking yourself, "Why did he keep using Steven?". Well, that is exactly why I am writing this review. Although my wife often suggested that we bring in another company to finish the project it is very difficult and expensive to transfer the knowledge about your home AV/automation system to a new company. I wish I had listened to my wife, because the writing was on the wall the entire time and I only delayed the inevitable by continuing to use him. Ultimately, it cost me substantially more. In my opinion, there are much more trustworthy, competent and professional home automation/AV companies to let into your home and to, ultimately, enter into this type of ongoing relationship. Please choose better than I did. Finally, since I offered Steven a chance to make this situation right, but he instead chose to ignore my communication I will provide my email in this review for anyone who would like more information. 18wiltonrow@gmail.com

    First, I want to tell you about a win-win vendor: ALTITUDE AUDIO VIDEO. This story may appear too…read morelong, but it's well worth read because most reviews are short and sweet and it's hard to make a vendor choice without more knowledge of how the potential vendor operates. Ya know, I'm kind of dubious when I hire a vendor sight unseen. But I trust YELP to help me. I presented potential vendors with my installation scenario: A transition from a 10 year old, wall-mounted Sharp Aquos 45" to a new Samsung 78" curved screen TV (we had coveted this particular TV for about a year) on a 3 axis articulating wall-mount and hooking up my Blu-Ray and a Pyle audio box; I had a tight deadline for this must do surprise birthday installation; and I was having a heck of a time with Amazon and the delivery timing of the wall-mount I ordered. All the other vendors responded with emailed responses all of which were all over my budget. However, the only vendor to take the time to call and ask me what I needed was STEVEN RACZ from ALTITUDE AUDIO VIDEO while he was on vacation. He asked questions (I had given the above in the RFQ) about my budget and I told him how many bucks I had allocated. He very quickly gave me his price (which was doable). On a whim, I told STEVEN I was having problems with Amazon to which he responded by offering his wall mount which was less than Amazon. I said what was the new price. Shazam! His price was spot on. I asked if ALTITUDE AUDIO VIDEO had a VETERANS DISCOUNT. Steven immediately said yes and gave me a new discounted price and thanked me for my service. I said yes, but it had to be done by the following Saturday. They had a scheduling snafu and did it on Wednesday beginning at 1830. The ALTITUDE AUDIO VIDEO install went unbelievably well. Steven and Chris brought in about 3 big cases of tools, hardware, and their Milwaukee tools. Earlier in the week we had taken the TV and set it up on a table just underneath the area we wanted the TV mounted. The dynamic duo, STEVEN and CHRIS set up the wall mount and began to affix it to the wall. The wall itself was over an old window and had no studs to mount to. They ingeniously found a way to screw it to the wall. Once done, they put the TV onto the wall mount. STEVEN and CHRIS using the 3 axis mount STEVEN properly aligned it for optimum viewing as we sat on our couch. ALTITUDE AUDIO VIDEO's charges, courtesy, professionalism, knowledge of equipment, providing the wall mount, ingeniously affixing the mount without studs, fully guaranteeing their work should something go wrong with the install, the VETERAN'S DISCOUNT, friendliness, and promising to be available anytime. After they left, I had a problem with the sound box and the blu-ray DVD the nest day and I called ALTITUDE AUDIO AND STORAGE. CHRIS came over that night and worked for 2 hours and found I had the wrong type of sound box as its input connections disallowed a necessary HDMI connection. So CHRIS and I looked on the Vizio web site and settled on the right sound bar system and he has committed to helping me hook it up. ALTITUDE AUDIO VIDEO WITH STEVEN AND CHRIS IS THE BEST CHOICE YOU CAN MAKE! BAR NONE

    Precision Media - hometheatreinstallation - Updated July 2026

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