am extremely disappointed in my experience at the Belle Tire in Crestwood, IL today around 2:30 PM…read more The manager on duty, Jonathan Sibley, used a racial slur toward me and handled my service in an openly hostile way. As a gay Black man, I felt targeted and disrespected. Businesses that serve the public have a responsibility to treat customers with dignity and respect. I strongly encourage corporate leadership to review security footage and address this matter appropriately.

I bought tires from Belle in Frankfort prior to the opening of the Crestwood location. I had a slow…read moreleak in a tire recently. Mike was super helpful and he provided excellent customer service. He got me in immediately and I was always kept informed of the status. The staff was very thorough, professional, and kind. I'll definitely be going there for my tire needs going forward.

Friendly service writers that gave you info on what tires you need, with both higher and more…read moreeconomic options as well as their warranty plan. There was a bit of a wait , but worth it. I was a customer prior to this visit with other vehicles and will continue to be!

I came to this location with a nail in my tire. The person who helped me inspected my tire and said…read moreit was not able to be fixed because it's too close to the sidewall. He proceeded to sell me a brand new tire that would be delivered the next day. The next day comes and when I get there, they tell me they can't work on my vehicle because they don't have the right adapter for my wheel lugs. They refused to help me find the adapter and told me I was on my own to find an auto shop that has one. I left without being able to install the brand new $600 tire I just purchased from them. I took my vehicle to a local shop just 2 minutes away from Discount Tire. The local shop was able to take the nail out. Turns out the nail didn't even penetrate my tire enough to cause issues, as they tested it for leaks and it turned out just fine. I went back to return the new tire. STAY AWAY from Discount Tire... this location specially. They employ shady people who will lie to you to get you to buy from them so they can make money off of you.

Went to have a slow leak repaired. Was told my tire treads were at 2 in back 3 in front…read more Recommended all new tires, quoted nearly $1000. Tire could not be fixed so I left. Came to Discount Tire today to get a new tire to replace the one with the leak. Was told my tires were fine treads were at 7.

We stopped at this location after we noticed we had a flat tire. We arrived at 5:30 pm, they close…read moreat 6:00 pm. As we came in, we noticed a weed smell. There were no customers. One of the employees was sitting at one of the chairs in the waiting area. We explained to the person at the counter that we had a flat tire and if they could replace it. He said it was not possible, they were working on the last customer for the day. Straight up unhelpful, not service oriented at all. A car place that can't replace a tire in 30 minutes, that is shameful.

One morning I was leaving out for work, And discovered I had a flat tire. I came across this tire…read moreplace, luckily they had my tire size. The price for the used tire I needed was average price, they were nice with quick service. If your close by, and need your tire fixed. This is one of the places to let do the job.

They are rip offs wish I would've read the reviews before putting my car in these people hands they…read morehad my car for a whole month not to mention when I got it back dog prints and hair was all on top of my car inside my car as if they was dogs sleeping inside my car dust inside I had to pay for a expensive deep cleaning for something i didnt do these people are careless when it comes to other people belonging not to mention my cup of change gone im doing some investigation and Most likely opening up a case they will not get away with what they did to my car

Fast reliable service. The Jims (Sr and Jr) are great…read more This location is at the end of 137th st.

Cars, Trucks, Trailers, Roofing Kettles, Small Equipment, Road Service, & Specialty Items, they…read morehave serviced us in all our needs. Quality and Professionalism every time we need them. Nobody better for your tire needs. I refer them to everyone!

The staff gets an A+ They're friendly, helpful, and…read moreefficient. I've gone there a few times to get air in my tires and my boyfriend has purchased tires from them. The staff is consistently friendly, helpful, and kind.

Fast and good quality service, and they were really nice about it! They repaired my tire lickity…read moresplit and there is no reason to hesitate on this one

Extremely disappointed with this place. Went there to get a a tire fixed because of a nail…read more Nothing complicated. And every other tire place does this for free. $21.99 to get it done. My friend said ok. We were running errands and needed the car done. Then we come back. Now it's 29.99. Others reviewers mentioned going through similar experiences. Bad practice. Really bad. And to the business owner. You say customers satisfaction is paramount. You give a phone number for your dissatisfied customers to call. I hope you realize that when we get to that point it's already late. The performance of your business is far from being in line with your vision. Your CSAT ratings are very low so you really need to get your act together. Your competition is performing better and if you don't fix this, you will not survive. As for me as your customer I doubt I will be back.

This place hasn't changed. Disgusting, Disrespectful and Disorganized. They LIED to my wife on the…read morephone. The owner said bring the car in and we will get it in the shop right away. When we got their the "owner" she talked to was gone and we were told it's a 2 hour wait. Don't waste your time and money here. Discount and now Belle tires are the places that care and respect you. Mavis was going to change me 43.09 to fix a flat. Belle did it for FREE and their was no wait. A TWO HOUR WAIT to fix a flat. STAY AWAY FROM MAVIS.

Fast repair, reliable, affordable and knows what they're doing! Best part is they come to you! Will…read moredefinitely continue to do business with. $45 to fix my flat tire at my house VS. getting it towed and paying $100 for a new tire......obviously a win win

I was sooo impressed with this service! It was very reasonably priced, the technician was…read moreprofessional, responsive and timely. He came to my home within an hour and a half from the point of our first contact. He not only replaced my tire, he also cleaned it and examined the other tires for issues. I absolutely recommend this company

I originally had an appointment with Just Tires for Tuesday, 12/2. My schedule changed, so I called…read moreto see if I could reschedule for Monday, 12/1. I was told there was availability at 3:00 PM, so I arrived at that time. When I walked in, Ruben was at the counter. He greeted me and was friendly at first. I explained that I had been told I could come in a day earlier. As soon as I said this, his whole demeanor changed. There was an awkward silence, so I asked if he needed my information or anything from me. He responded angrily, saying, "You caught me in the middle of something! I can't write you up right now. I'll put you in the line." I then asked whether I should wait at the counter or have a seat. He snapped again and said I could do either. I sat down, and for the next 30 minutes, he never once asked for my name, vehicle information, or anything related to my original appointment. He never let me know when I would be written up or gave any estimate of the wait. During this time, several other customers came in. He greeted them kindly, wrote up tickets for them, and even told one couple he would get them out ASAP. Meanwhile, he continued going in and out of the service area and taking calls without acknowledging me at all. This was my first time trying to do business with Just Tires, and the lack of professionalism and courtesy left a very bad impression. I had no issue with waiting -- the issue was his attitude and complete lack of customer service. I ended up calling another business, who treated me with respect and handled my concerns immediately. Ruben overheard my entire conversation as I was leaving and still didn't attempt to address the situation. Unfortunately, based on this experience, I do not plan to return.

Highly recommend this location, especially Geo! I had a pretty complex issue with a specific tire…read moreand Geo was amazing in helping me resolve it. It took a few weeks but he never gave up and kept me informed throughout the process. On top of that it was his first week! In addition to Geo, everyone I've interacted with has always been extremely professional, knowledgeable and nice. I would definitely recommend them!

I was scammed here. Went in because one of tires was wobbly and the guy at the front ended up…read moretalking me into fixing the suspension and he broke my exhaust.

The mechanics did a good job, it's the person (the black gentleman) at the front desk coordinating…read morethe work you need to watch out for. He will add parts that aren't needed and stretch the hours of labor costs. Will not be coming here again i do not recommend.