Best Houston Towing really is the best in Houston!!! Despite the circumstances, I had a WONDERFUL…read moreexperience!! Last Friday morning I came back from running a morning errand and noticed that my daughters car (parked in our gated community and under a carport) had its tires and rims stolen and the car was on cinderblocks!!! Awful! After calling 911, notifying our community manager, taking pictures, calling out of work, contacting insurance (this incident was NOT covered), and getting my mind right, I started calling local towing companies. This proved to be quite the chore. Many tow companies don't tow cars with no rims and tires. I mean, I get it but, what's a person to do?! I then found one that was going to charge me A LOT ... including a deposit and $5 per mile to the cars destination. Yikes! I called Best Houston Towing, they answered quickly, the gentleman was super nice, quick with info, gave me a great quote for the tow, and let me know just what time the driver would be at our place with rims and tires to put on the car and to get to the tire/rim shop! It literally ALL happened just like that and was SUPER seamless!!!! The driver was on time, wore a mask for his and our safety, was as nice and friendly as could be, and worked efficiently and effectively to get the car safely loaded onto the truck and then got it safely to the tire/rim store! I am beyond thankful for the great customer service and support from Best Houston Towing, and really helped to turn a bad situation into a positive one!! Definitely utilize them for your towing needs and I know I will as I need to in the future! They are AMAZING!!!

I recently moved to Houston and I bought a used car that is a piece of junk for the start. I got…read morestock in the middle of the road because my car just stoped. I called numerous companies for a quote for about 5-6 miles towing but prices were out of range. Luckly, I found Best Houston Towing, Jamal, the operator walk me through the process step by step and he immediately send help my way. He quoted me about $89 to $100 depends on the problem at seen When driver arrived he was very helpful and he knew what he was doing. He made sure I was safe. We drove about 5 miles and my fills price was $94 + $5 transaction fee for credit card. I gave him $10 tip because all other quotes were almost a $200. I do recommend to call #1 customer service satisfaction company for any wrecker service that you need. By the way they were very fast

I needed to get my car towed to my mechanic and called this towing company. He answered quickly ,…read morevery professional and great customer service, he was able to get someone out to me within 30 mins. The tow trucker came to collect my car and payment. The amount I paid was fair. He texted me when my car was dropped off. The whole process was extremely easy.

Very dishonest personnel. Avoid it at all cost. During…read moreHurricane Harvey in houston tx these scums took avantage of us and got cash money and had our insurance pay for it too. We requested a receipt when cash payment was done and we didn't get onc, hence no refund from our insurance company. A alternate number was provided when we initially called towing company, most likely the owner but he refused to identify himself over the phone, and said he will call back and never did. The location where our vehicle got dropped off has surveillance cameras so we have proof how dishonest this place is when practice there business. REMEMBER AVOID THIS TOWING COMPANY.

Amazing price and timing!!! Very friendly driver and customer service was top notch. Highly…read morerecommend this company. I'm a fleet company and use them as much as I can

I called. He didn't say who he was, just "hello" so I asked who he was, "A towing company" he…read morereplied. I asked if he was going to tell me WHICH towing company then he hung up on me. Extremely unprofessional!! This after making me wait forever after knowingly accepting a job they are not equipped to do. 0/10. Do not recommend.

I will say I thought Derick was a good man. Until he was very unprofessional to a fellow tow truck…read moredriver. He clearly knew the situation and did just like he other reviews. Took Advantage of someone. He knew the tow was one that was called for by Law Enforcement and yet he told the people a totally different explanation. Anyone reading this that was take advantage of by this man. Should make a Compliant to the Texas Department of Licensing and Regulation! He is a former Law Enforcement Deputy. Makes you wonder why he is NO longer one??????? I will still give 5 stars because He does tow vehicles safely. Not like most drivers. I am so Happy to be away from that Industry because just when you think you have a friend. They will turn on you so fast. You will get whiplash!!!

Worse service ever. Talks as if he's there to help but in all reality he's just trying to penny…read morepinch for everything. At first felt comfortable but after I got charged for every little think possible I felt assaulted. This guy looks for every little possible way to get over on someone. This wasn't the only time I heard of this company doing shady shit. I've heard that he will even call the cops on you if he sees that something is wrong with your car just so he can tow it. Selfishness and greed. I highly suggest you don't give your business to them. What a joke!! Can't expect anything else from a low life