Amazing! The BEST experience from purchase to delivery one could hope for. Add to this the factor…read morethat you dealing with a genuine family owned local business. Myth: The big box stores (and we are members of 2 of them) have better deals than a locally owned business. In the past we have purchased several large appliances from the giants. Recently, our Generac whole home generator came from COSTCO. However, when you factor into your purchase the service, after sale LOCAL support (no 800 Menu nonsense) advice, and substantial rebates, buying from Atlantic Appliance is one of the easiest decisions you will make regarding major appliances. Our experience (briefly): Our salesman Carl directed us to the best deal available on a high quality GE Profile Dishwasher. He arranged for reasonable and reliable installation through a local plumber and took care of every detail. An issue arose on the day of delivery: The dishwasher model we ordered was discovered to be dented at the warehouse. We had both taken off from our volunteer duties at NHRMC in expectation of an 8AM installation. We were upset. What to do? Mark, the manager of Atlantic Appliance, did not hesitate to upgrade the model we paid for to the next level (a professional model) and still arranged for installation on the same day! Think you could get that from a big box store? Not a chance. By the way, when you call for service on a big box store purchase, who do you think they send? That's right - Atlantic Appliance!

We ended up purchasing a washer and dryer as they are the only business in Wilmington that sells…read moreSpeed Queen. Noel Hollopeter did his job, but grudgingly.

The lady that did help me on the screw isle was an absolute angel super nice,helpful…read more Normally go to the nice older lady at the register but got slid to a lady I haven't seen and I forgot to write the price of the screw and she was so snappy and just plain rude. Hope she had a better day but you're there to help not be rude.

Called this morning and asked if they have pool salt. They said yes. So I said I'll be right…read moreover. I went right over, 10-15 min, and was told that they dont have pool salt. I used to like this store but that is the kind of BS customer i expect from Home Depot!

Had a great experience purchasing my new John Deere x380 mower here. Jason and Evan were very…read morehelpful and answered my questions about the different equipment. They thoroughly went over the operation of my mower with me and made me feel confident that I had purchased from the right dealer. I look forward to many more years of doing business with them. They have a great selection of all kinds of lawn equipment. Financing is also available.

I had a very good experience here, the guy at the service desk helped me out tremendously, he…read moredidn't try and sell me a bunch of stuff I didn't need, I would definitely go back, I may think twice about getting service done here after reading the other review, I would like to know more as to why his experience was so poor

I needed some help with a minor wheelchair repair and stopped at the Wrigglesworth Ace to get the…read morecorrect tool. Brendan and Pace were awesome and I was able to get what I needed and the helpful attitude I have come to expect from Ace Hardware stores. So happy I made the choice to go there instead of one of the big chain stores. It is always worth supporting local businesses.

I was just treated to world-class service. I got not just the right piece of hardware at this…read morestore, but a brilliant solution for my problem. And the nice man who helped me even took out his tools and attached what I needed for me. Bravo!!!

Thomas was super helpful throughout the entire buying process. He helped me choose the right washer…read moreand dryer for my needs, and he even delivered it himself. The price was great too.

Hands down the best shopping experience ever while making a large purchase!…read more I stopped in Monday, and my new appliances were delivered on Wednesday of the same week! To my surprise, Thomas was at my door upon delivery to install my new refrigerator, dishwasher, and washing machine! Wow!!! Such courteous individuals feel like I have made new friends!!! Very professional... They even gave me a teacher discount!!! I highly recommend this local business, I will tell all my friends!!!

This store has very little selection in products mostly they try to push Benjamin Moore but their…read moreprices are outrageously High. As well as the staff has never painted or knows nothing about painting which it all this store is basically held up by interior decorators. If it wasn't for them pushing Ben Moore this door would not make it. Especially as a contractor this been in business 40 years I've used a lot of there's Satin impervo from Benjamin Moore and these guys want to charge me $90 a gallon and does not even compare to a lot of the products that I use. I definitely would not recommend this paint store.

Please do not waste time and patience going to the big box stores to buy paint when there is this…read morewonderful place! They are beyond nice and friendly. They know their product and recommend only what you ask for and don't up sell. The paint is amazingly good quality AND costs no more than at the other places. Go here. You will never go elsewhere for paint again!

Cuidado, esta tienda vende basura a sabiendas. Pagamos más de $700 por una lavadora/secadora Maytag…read moremuy bonita. Afirman que todas las lavadoras y secadoras se revisan a fondo antes de venderlas. Tenemos una casa adosada en Wilmington que solo visitamos de vez en cuando. Después de dos cargas de ropa, ambos electrodomésticos fallaron. Los llamamos para que vinieran a revisar (nos cobraron una tarifa de servicio por cada electrodoméstico) y nos dijeron que una pieza de la lavadora estaba doblada y que la placa de circuito de la secadora estaba defectuosa. ¡El presupuesto para reparar ambos electrodomésticos era más alto de lo que pagamos inicialmente! Como habíamos excedido la garantía de 30 días, se negaron a hacer nada. ¡Mal negocio! Beware, this store knowingly sells junk. We paid over $700 for a very nice looking Maytag washer/dryer combo. They claim all washers and dryers are fully tested before they sell them. We have a townhome in Wilmington that we only visit occasionly. After two loads of cloths, both of the appliance failed. We had them come out to check (charged us a service call fee for EACH appliance) and they told us a part was bent in the washer, and the circuit board was bad in the dryer. The estimate to repair both was more than we paid for them to start with! Because we had gone beyond their 30 day warranty, they refused to do anything. Bad Business!

BE AWARE. THIS PLACE WILL SCAM YOU. Bought a fridge from them, it died within a couple days. They…read morereplaced it and refused to offer me any sort of guarantee that the second one wouldn't die too. They said I could pay them even MORE money to have them come out and fix it, but they will not stand behind their products when things actually go wrong. Their contract says ALL OF THEIR PRODUCTS come with a 30 day guarantee, but even after arguing with the owner, I wasn't able to get it. If you want a quality appliance, DO NOT GO HERE.

Im unsure if management has changed or what is going on. For the past 20 years, our family has…read moreexclusively used Frame Outlet. We have always been pleased with their stellar work. Today I picked up a piece and was truly underwhelmed at the framework & matting. It took about 4-5 weeks for this to be completed. I called several times without return calls. In addition, the overall vibe in the shop is less friendly and nonchalant. Unfortunately, I will likely find a new shop and move on.

I would like to preface this review by saying that 2 of the women working in Frame Outlet were…read moreactually very nice and helpful. One the other hand, be wary of the one who either is the manager or thinks she is the manager (dark hair and glasses). She is nice until there is an issue then she becomes rather unprofessional and places the blame on you if you are not satisfied with how the framing turned out. In my case, I was not given an option for the glass and was given the cheapest version which has constant glares from any light and does not protect your artwork. I did not go to the Framework Outlet because it was an outlet, which one would assume to be cheaper. I went there as it was close to where I live and I have not lived in Wilmington long. She made the cheap assumption. All I wanted at first was to replace the glass and matt, which I had been steered to that color and it made the artwork look flat. I fully expected to have to pay for this. Then I noticed in the shop that the frame had been cut where almost 3/4ths of the frame was one color shade and the balance was another color. This is where the unprofessionalism kicked in. She even had the nerve to sarcastically tell the person who cuts the frames that I was just not happy with anything, and that is not what I had said. This was with me standing next to her. She does not believe that a customer has any right to not be happy as it would cost the shop more - the frame was definitely not my fault. When I got totally fed up with being treated this way and started to take my painting and leave she actually tried to stop the framer from trying to assure me that a solution would be found. She also got upset because she was waiting on me when a male customer came into the store. At that point, I told her to go on. Today when I went back to pick up my reframed artwork, there was a place on the front edge of the frame that had been nicked off... over an inch long. She tried to convince me that it was the way the wood was. There were no other nicks on the frame. There were no nicks on the previous frame. Then she claimed she had not made the sarcastic remark the time before. By the way, I did not receive the original glass that I had already paid for or the first matt. That the store kept though I had to pay full price for the new glass and matt. Needless to say, I will never be using this company again, which is sad as the other two ladies were lovely. I do have to agree with another reviewer that snippy and rude answers are given!