Definitely use Alexandria Movers! They are professional and hassle-free. They were clear with their…read morefees and we knew exactly what to expect. We were behind schedule and they helped pack our home. We received our boxes and furniture on time with nothing broken. We highly recommend using them!

Alexandria Movers were AWESOME !!! There Customer Service was Exemplary, there work ethic was Top…read moreNotch, With A sense of Humor, I could tell they were Professionals, when they exited the Truck. They were about there Business!!! You can tell they weren't there JUST for the Money..... HIGHLY RECOMMENDED !!!!

After decades of military moves My husband made the decision to take handle my last move. We were…read more doing a self move and contracted through UHaul to have help loading heavy items. The team no showed. He called Daves and spoke to Joe who had no reason to help us, as we weren't using their service. However Joe reached out to a team and had them to us within an hour. Marcus and James were very professional, treated all the furniture with care and went above and beyond to help! With a dozen moves behind us we quickly figure out what to look for. I would not hesitate to use this Dave's!

DO NOT USE THIS COMPANY. Totally unprofessional. Damaged our car and promised some form of…read morecompensation, then reneged. We were overcharged and underserved. Never again

Delivery scheduled between 12 noon to 4 pm, called at 4:50, dispatch had the driver call me, but…read morethe driver said he dod not have delivery? Called vendor, they sent mew tracking link which now said 11am to 11 pm? I sent my men home at 5pm, now I am stuck waiting until 11pm? It's now 7:30 and I have zero confidence delivery will be made! This trucker is an absolute disgrace especially since they received the otems to deliver two days ago!

I had the misfortune of crossing paths with some Hilldrup movers today while walking my dog on a…read morebusy stretch of Adams Mill Road, DC. They had completely blocked the path with a ramp that was about 3 feet off the ground - too high to step over and too low to go under. When I asked them to it, they initially ignored me then told me to walk in the street. With the size of the truck and the way they were parked that would have meant my dog and I had to literally walk in the middle of the street. A lawsuit just waiting for Hilldrup. It would have taken 2 of them 2 minutes to move the ramp. They were horribly rude and unprofessional. Truck number is in the photos below.

Phenomenal support and coordination by a "world class" team!…read moreEvery step in coordination was flawless. Our delivery and pick-up driver, Alberto was magnificent. We were most impressed with the online scheduling updates. Bottom line: GREAT PODS organization

Replace drivers, dispatch, and customer service. When dropping off the POD they broke two large…read morebranches on a cherry tree. When it was time to pick it up they provided a 12:30 to 3:30 window. It's 5:30 now and they're still not here. Calls to dispatch during the day have been met with a series of lies - they were supposedly 4 miles away and on their way at 2:30 (3 hours ago) then the driver added a stop and hauled someone else's POD back to their storage lot 40 miles away before starting back during rush hour. I have zero confidence in this company and would never recommend them to anyone for any reason. EDIT: They never showed up to pick up the POD. Called them next morning. Customer Service is unable to reach dispatch and unable to determine a new pickup time or whereabouts of truck.

Last night at 7:45 pm I called Brian F. for help moving some items out of a storage unit…read more I had previously arranged this with ReSupply -Habitat for Humanity's service for items they cannot use in their ReStores. They confirmed the night before, that morning, at 2 pm, at 3 pm, at 3:30 pm and at 3:48 pm they said they weren't coming. This was already after canceling the first day and moving the pick-up out 3 days. Needless to say I was in a sweat. The unit had to be empty the day ReSupply bagged on me. I got a 1 day extension from the storage facility to avoid paying for another full month. So - back to Brian at Suburban Solutions. He answered his personal phone at 7:45pm and was personable and promised they would help. Today (31 Aug 2023) at 1:30 pm, he and 3 fellows showed up as promised at the storage facility and took away some heavy furniture and drove it off to be donated. Above and beyond what I wished for... I am very happy. A+ Brian!

AVOID! DRIVER FELL ASLEEP AT THE WHEEL, $48K OF PROPERTY DAMAGED, REPEATEDLY LIED TO BY OWNER…read more This was our 3rd move with Suburban Solutions. I now wish that number was 0. Here's why: - They got into a major accident destroying much of our stuff - They lied about it straight to our faces in an attempt to cover it up - They told us they would cover the repair costs but then backed out for most costs Suburban Solutions is the worst and most dishonest company I've ever done business with. See excruciating details and cringe-worthy photos below, then decide whether this is the company you want to entrust with the contents of your home. First, the Suburban Solutions driver got into a major accident causing major damage. Brian, the OWNER of Suburban Solutions, called to say the damage was limited to front corner of the truck, and that he would take care of repairing the broken furniture. He said the driver was run off the road by another vehicle. Then he provided misinformation about the date and location making it harder to track down the police report (which told the truth of what actually happened - yeah, keep reading!). When our property arrived, the damage was much more severe. Several furniture pieces were broken beyond repair and almost all were battered. Most of our smaller items had been repacked into new boxes - along with dirt and weeds from the side of the road. Once he realized the extent of the damage, Brian reneged, saying he would only cover repairs for some (cheaper) items. He found vendors he said were rated 4.9, but they were 4.1. One vendor we called said they FIRED HIM as a client because they refused to do business the way he was trying to get them to. He told us the items would be fully repaired, but behind our back he told those vendors to only fix things minimally and ignore any dents, scratches, etc. We were without a sofa for weeks while he said repairs were in progress. We later learned he had refused to authorize the repairs so instead the sofa just sat there untouched. Our items were in pristine condition at the time of the move and Brian personally commented on how beautifully maintained everything was during the walkthrough. Thankfully, our renter's insurance applied, but when our claims adjustor spoke to him, he lied yet again, telling them that the pieces were in bad shape initially, hoping to deflect responsibility. Hold on, it gets better! A week after the move, the driver texted us to inform us that Brian had actually been LYING the whole time and had required him to play along! The driver had fallen asleep at the wheel while going 70mph. The truck overturned and the top of the truck broke off completely. Our stuff was smashed and dumped all over the side of the road. We were finally able to obtain the police report which confirmed the driver's version of the facts. This happened in the middle of the afternoon on day 2 of the journey after the driver picked up his cousin using the moving truck on day 1. Why was his cousin with him at all? And what were they doing the night before that caused him to doze off at 4pm? Regardless, according to the driver, he had called Brian an hour before the accident to tell him he was falling asleep, but Brian told him to keep going anyway. Brian has since fired the driver and reported to FMCSA that the driver has a "medical condition" that should prohibit him driving in the future. This was never disclosed to us, and if Brian knew about it, then why was he on the road in the first place? Or was this just another tactic for him to deflect blame away from himself? Look, accidents happen 1 in 10,000 times and we drew the short straw. It sucks. It's a low risk for you. But the outrageous lies that followed (and perhaps even led to the accident) were intentional, unprofessional, and fraudulent. Suburban Solutions lied then doubled down to save face after throwing our stuff - and our lives - into complete chaos for the next 6 weeks. They treated their previously loyal customers like total chumps. Hopefully this review and our formal complaint to BBB proves how badly their attempted cover-up backfired. In case Brian tries to reply to this and explain things off with more lies or sugarcoating, I've included photos of the state of our items, written exchanges with him (contact info redacted, of course), text exchanges with the driver (same), and the police report itself. Take a look for yourself. Then ask yourself: Are you willing to risk that this same thing happens to you? Are you willing to do business with a company whose owner will lie directly to your face after wrecking your life? You and your belongings deserve better. And Suburban Solutions deserves to be out of business.

My husband and I moved in October and hired Lloyd's to transfer and storage to pack and store our…read morebelongings. It was a difficult situation - we had to move everything out so the new owner of our townhome could start showing our old place to renters, but we also had not closed on our new home yet. Lloyd's sent 4-5 movers on 2 trips. First they supplied the boxes and blankets. We packed everything. The movers arrived as scheduled and moved everything out. They were very friendly and professional, moving all the boxes and select furniture in a timely manner. Everything was taken to their storage center after a detailed inventory was created. Immediately before we moved out, Lloyd's returned to do a final move, taking the bed and remaining items to store. When we finally closed on our new home, Lloyd's returned with everything stored and moved all the items into our new home. The movers were very considerate of the new carpeting (which is cream white) and placed everything where wanted it. Everything that was inventoried and stored arrived in the same condition as which it had left our old home. We had a ton of unopened packages from our wedding, dark wood furniture, frames, etc. and nothing was scratched, damaged, or missing. I would not hesitate to use Lloyd's again for another move. They helped us transition smoothly into our new home. Their price for moving is also very reasonable, well worth it. What they did in a couple of hours would have taken us and our friends days.

Company does not return repeated calls for damage done…read more This moving company broke an item in the house I purchased last month. All phone calls, emails, and attempts at communication have elicited zero responses. Don't trust them - and believe me when I tell you they will not return your call(s) if there's an issue....