Please see the google review from Layne!…read more Like Layne posted, I have fond memories of using this vet but also like Layne's review, my last visit was met with resistance to which vaccines I give my pet. The vet assistant asked me which vaccines I wanted and suggested one that I never heard of, the parvovirus, I declined. When the vet came in those notes were apparently ignored and the vet started telling me that she was going to administer that vaccine. When I declined again the vet started arguing my decision and tried to convince me I was making the wrong decision. Pet owners, unless you like arguing with your vet and being guilt tripped, avoid this vet clinic, especially avoid Kirsten H (Dr Hiles).

Poor front desk staff. Claimed they left a message. Didn't find out what needed to occur until we…read morereached out when they didn't. Wasn't told it was a short appointment so we scheduled later in the day instead of morning. Despite the appointment being 2 hours before close, no results of the urine test or medications have been provided. ​

Ok This is going to be a long review because there is a long story behind it to understand it. Our…read morebuddy Russell a French Bechaun who is my dads adopted dog son. Which makes him my little adopted brother dog. Our nickname is the Pack especially when Russell and I go to see my dad who has been in the hospital a lot as of late with a rare pneumonia. In July Russell injured his eye and you can read that message. Here is a continuation of that. Our money situation has only gotten worse due to my dads illness which was not being treated properly until recently when the right doctors started to take the case. Because of that. I have had to have paramedics take my dad to the ER via ambulance three times in 2 months at 1,000 a trip. 5 miles is 1,000 dollars from my home to saint johns ER. in the same city of Maplewood. So we are really strapped for money because of that. And after having a sewer collapse and a home fuel oil storage tank rupturing over this last year each incident was a 10,000 bill. We are both disabled and he is 74 so he is on ssi. Needless to say having over 20,000 dollars on to large bills and then the eye injury to Russell amd them paramedics. Man its like one kick in the groin after another. Lucy do not move the ball let me kick it. Shesh Charlie brown. That is how I feel like with bad luck. These Vets have treated my little adopted dog brother amazingly. With the little money I have had after donating blood and selling things. My pack is back my friend will be able to not be put down. He will have an operation which really is going to save his life. Because the left eye does have to be removed. However that will release the pressure from the injury which will be like releasing your head from a vice. These guys could have nickel and dimed us to death. They were upfront with the risks and the chances involved. Our Vet Dr. D. Was amazing through the whole process. We pretty much knew that the eye would be lost although we did everything from the drops every 2 hours twice wait 5 to 10 min between each drop then do it all over in 2 hours. Do the Red drop once a day. three pills two for pain control and one for antibiotic 2 times a day with food. After doing the 2 drops every two hours for 72 hours it goes to every 5 hours pills and red drop remain the same. Which was for 14 days. Along with eye lube every few hours 4 to 5 times a day. Sometimes no matter how much you work it just is bound to fail. She took the time to make sure I knew these directions inside and out. To go over how much to feed to make sure he does not also gain weight but to also keep him cumfy. Dr. D. Had made herself open to us when we need to get into see her it has been within days not weeks. We are not rich matter of fact really the opposite. These ladies have never looked down upon us and that means a lot especially right now. They told us that this operation that Russell will have to have is well over 1,000 dollars. That maybe they had sometype of ability to help in special needs cases. The donation that was made by a person when they heard of the bad luck my dad and I had over this last year. To learn that someone just paid that bill for us made me cry. And I did not even have that happen when my aunt and grandmother died in my arms. And we shared the same birthdays. The kindness of this person still has me speechless. Thank you to whom ever you are. You have really made a difference. My pack is back and he will be able to stay alive and recover. Thank you. When I learned of what you did even though I did not have much I donated to a program for people who have financial issues for pets. If you tell me that these people do not care. Man I have a difference for you. We have been here for years with our pets through the times when money was not an issue to times like this. When your character is tested. But I will never not be a client with these people. And if they ever need anything all they have to do is call me and I will be there for them. These people care. And I love them for it. Thank you to each of the staff.

My family and I use for Lake vet and I've had only great things to say about them, very kind and…read moreunderstanding crew of staff

Scenic Hills Animal hospital is superb. All veterinary clinics (and physician clinics for that…read morematter) should use Scenic Hills as their model. Friendly, efficient, caring, knowledgeable, down-to-earth staff treat you with respect, partnering with you to get your companion animal the healthcare they need.

the staff went above and beyond in addressing the needs of their local community....to say thank…read moreyou isn't a strong enough expression of gratitude! additionally, all meds were explained and demonstrated with a how and why (and not condescendlingly....extra yay!)

I wanna give a giant thank you. Our decision to put our family dog down was one of the hardest…read morethings ever. But the staff was amazing. We really knew they cared alot. We can't thank them enough for helping us out with this process. If we could give more than 5 stars we would. We highly recommend.

My family has always brought all of our animals here and they are the kindest people!! They always…read moremanage to get our pets in right away when needed and are very caring and understanding !

Dr. Longtin shows a very high level of compassion and care for her patients, and their families…read more She has been to my house for vet calls on two occasions. Each of the occasions were at the opposite ends of the veterinary needs spectrum, one to euthanize an old dog in failing health, and the other to do a health check on a recovered abandoned dog, and each time the service, care, and compassion were of the highest quality. I recommend True Companions VetVan for your veterinary needs.

Used dr. Reyna for the first time today. My black lab struggles with vet clinics and our last one…read morekept her kenneled until they got around to seeing her. This made her anxious. I loved the convenience of having the vet Come to our house. She tried to learn more about our dog and gave vaccination recommendations based on our dog. No pushing unnecessary vaccines! It was less stress and my dog wasn't traumatized at the end or overstimulated. The whole process of getting an appt to having her come to our house to payment and receipts was fast and easy and painless! I highly recommend Dr. Raeyna as she is wonderful with animals!

Not the nicest staff. Brought my sick rabbit in to get help, and instead of simply just helping…read morethey decided to make some not so nice comments I felt were unprofessional. A veterinarian should be there to help your animal, not judge you and make you feel like a bad pet owner!! My bunny is well fed, he gets exercise by running around HIS room, and gets the best treats in town (I would know I spend $40+ a week on food alone). I'm not a bad pet owner my bunny was simply sick and needed help. He was in rough condition when he came in, I understand, but I'm bringing him in for HELP. Not to be told "he looks horrible." This makes me sad to make this review, as I have had a positive experience before. This visit wasn't the best experience.

Extremely expensive. I order meds. My provider faxed a script to fill and i was told you have to…read moredrive ,get a written script and mail it. Any of you that need meds get ready to run around because they are above faxing Go elswhere

I took my 18 year old grandcat here for a medical emergency. He was well on his way to having a…read moremegacolon and was deteriorating quickly. The staff and provider were very friendly and prompt in their care. They were open to suggestions and didn't hesitate to deprioritize a suggested care plan and skip the electives. It's been a couple of weeks and he's still alive and well with take home medication. This place is in the middle of Woodbury and has a corporate vibe, but I assure you the staff that helped me were all warm and personable.

My sweet exotic shorthair got into trouble smelling my Valentine's bouquet which had a lily! When…read morehe appeared with yellow pollen on his face and paws. I knew it was an emergency. VEG was AMAZING! He was treated immediately and had to be admitted. He was given IV fluids to flush the toxins from his system. We are extremely grateful to VEG for saving his life. After two days, he was back home and back to his daily life! Thank you for helping Riff!!!

We followed Dr. Urban from her previous clinic to VCRAH. She understands the bonds we have with our…read moreanimals and has helped us care for two dogs and helped us to know when it was time to have them put to sleep to end their suffering. She understands the grief we go through with our animals and shares in the love of all animals. Her expertise is top notch, and she has always provided our dogs with thorough care and kindness. We have relied on her for the better part of two decades. Dr. Abby is also wonderful. Couldn't recommend VCRAC more!

Horrible I called this past Saturday as my dog was having…read moreseizures they refused to take her because they said they were booked full I called them the minute they open to try to get her in I had to take her all the way to the University of Minnesota animal Hospital seizing all the way I will never go back there again she ended up having to be put down