So I came here in 2022. Were they even supposed to be seeing patients after the State Health Dept's…read moreinjunction to cease and desist I found online from March 2021. Anyhow, I'm not sure how I'm supposed to get any of my records now. They must be permanently closed. None of their phone numbers work at any of their locations. Not to mention the actual service was very bad. They looked very overbooked. I think I remember waiting over 40 min or an hour to get in for my imaging.

For my first visit here, was an easy experiance. They had an opening for me same day I called for…read moreappointment, so I took it. Once there, they took my info and I was seen with in 20mins. My technician was great, and I was told will have results in 2 days sent to my doctor. Also great location!!! One block from JSQ Path train station.

this practice is located in the same professional building as my doctor, making it super easy for…read moreme to have xrays and ultrasound scans when my doctor decides I need it during a visit. The staff there is very helpful, always gets you in and out quickly, and makes you feel at home (the joke about me living there was getting old, but hey i was there 3 - 4 times a week for KUB's so I can't blame them for being sick of me!) The billing is always done correctly as well. I have NEVER received a bill from them (as they participate with my insurance and always accept 100% of payment from ins. co) or any shady attempts to collect copays when they aren't entitled to one.

The staff are nasty and treat the elderly poorly. They are rude and unprofessional. Go to another…read morelocation for your needs

I should give them zero stars bc they turned me away. My appointment was for 4:15. The road was…read moreclosed so I had to take a detour. They called the tech down at 4:16 and she refused to see me. An ill patient bc the tech wanted to go home. Black women are dying by the dozens and the people in healthcare have no empathy. HORRIBLE. NO EMPATHY.

My visit to Weill Cornell Imaging at NewYork-Presbyterian in Lower Manhattan was outstanding. I…read morewent in for a mammogram and breast sonogram, and every person I interacted with was warm, professional, and considerate. I was seen within minutes, and the technicians took their time to make sure everything was done carefully and comfortably. Amanda and Tanzia were especially wonderful, and their kindness made a big difference during the appointment. The doctor came in immediately to go over my results and stayed present during the sonogram to ensure everything was checked thoroughly. I truly recommend this imaging center. Their compassion, efficiency, and thorough approach made the experience far less stressful and genuinely reassuring

What a phenomenal experience we had here today. The technician and all the staff that were prepping…read moremy mom for her MRI were simply extraordinary. The level of care, expertise and warmth they exude is just unparalleled and makes me know I chose the right facility. The young man at the front desk when you first walk in was in a word outstanding. He also exuded such kindness, caring, and warmth. I'm kicking myself because even though I asked his name, I forgot because I started to ask everyone their names and then his name flew out of my freaking head. And he's the one I really wanted to give a shout out to. Anyway, you know who you are and thank you so much for recommending Blank Street Coffee, for encouraging me to stay in my step competition and most importantly for making what could've been a stressful day a beautiful one.

My experience at Jersey City Medical Center (part of RWJBarnabas Health) raises serious concerns…read moreabout patient treatment and billing practices. I presented to the ER on July 21-22, 2025 with a stable neck lesion. After labs and imaging, I repeatedly asked to be discharged. Instead, I was told I had to stay overnight because ENT surgery was supposedly planned for the next morning. When I questioned this, I was told I could not leave and that "police officer at the door won't let me out". Despite being kept overnight, I received no active care. From roughly 7:00 PM to 6:00 AM, I was left unattended in an ER bay -- no bed, no blanket, no food or water, and no documented monitoring. The next morning, the ENT stated surgery would be scheduled over a month later, confirming there was no emergency and no medical reason for the overnight "observation." Nevertheless, JCMC billed high-acuity ER and hospital observation charges for this stay. Later, an ENT follow-up visit billed a diagnostic nasal endoscopy that was never performed; that charge was removed only after I challenged the documentation in writing. I submitted detailed complaints to JCMC Patient Advocacy and Billing in August 2025, including a code-by-code dispute. In September, JCMC responded with a generic letter stating that all services were appropriate and closed the case without addressing the lack of care or contradictory medical evidence. Since then, leadership has stated they are "reviewing" disputed CPT codes for weeks, while billing timelines continue to run. Subsequent MRI imaging and independent ENT opinions confirmed there was no abscess or emergent condition. Because of how this matter has been handled, my case is now under review by the New Jersey Board of Medical Examiners, New Jersey Consumer Affairs, and the New Jersey Department of Health, and will be escalated further, including to the New Jersey Attorney General and the courts if necessary, to ensure accountability and restore fairness. Patients deserve transparency, informed consent, and appropriate care -- not coercion, unsupported billing, and prolonged delays. I strongly encourage patients to carefully review observation status, documentation, and charges, and to advocate for themselves.

They went above and beyond of the quality of service…read more Starting from Registration to Discharge.

I would rate them zero stars if I could. New Jersey Imaging Network, Hoboken is extremely…read moredisorganized, callous, and gives incorrect advice to patients. My wife is currently in extreme pain from severe migraines. She saw both an internist and a specialist, and both prescribed the same MRI. This center managed to mishandle her file to such an extent that we still do not know if she will get the imaging she needs on time. Here is the timeline of their failure: 1) They mishandled the initial pre-authorization from the internist. 2) When the specialist prescribed the same MRI, New Jersey Imaging Network recommended we call insurance to cancel the previous request. This was terrible advice. 3) They never followed up on the new request while lying to my wife that the pre-authorization was in progress. The negligence is stunning. I got the insurance company and New Jersey Imaging Network on a conference call today. The Center tried to blame my wife for having a complicated file. Then, they admitted nonchalantly that their pre-authorization team only looks at the first page of the file. They misled a patient in pain for over a week simply because they did not read past page one. The staff here needs to be more empathetic and thorough. I hope management reads this and fixes their broken process immediately.

The offices are very modern and clean. I had to have an MRI with contrast which I had done once in…read morethe city and it was a horrible experience so I wasn't looking forward to having it done again. At Hoboken radiology you have a private room with TV to relax while you drink the contrast. The woman who did the procedure was amazing and caring and sent me home with a goodie bag of warm socks and PJs. It was such a kind gesture that I still tear up when I think about it. Sadly, as a chronically ill patient it's rare in a medical setting to be treated so well. I'm so happy to have found this location in Hoboken.

Extremely slow in delivering results, nothing is a priority, office is dirty, staff is unfriendly…read more(aside from X ray technician who was great). Do not go here.

I was told to come in at 3:00 I was finally seen by almost 4:00 for a ultrasound. I should have…read morebeen told ahead of time that there would be $80 copay for the ultrasound after waiting x amount of time... and then they wouldn't negotiate it with me by billing me or anything of the sort, so they took all of the money I had in my wallet to the last freaking penny. And the ultrasound tech.. she was all right, but she Juiced me up with all that ultrasound gel and then wouldn't even give me a tissue to wipe it down when she was done, but just showed me the way out and I left with my back inside all yucky.

Avoid NJIN at all costs. They lie about pricing and scam patients…read more Before my appointment, I was explicitly told my out-of-pocket cost "patient responsibility" would be $0. Based on that representation, I proceeded with the MRI. Afterward, I received a bill for $500+. When I followed up, I learned that they never actually contacted my insurance company to verify coverage, despite telling me they had. I called four separate times to try to resolve this. Each time, I was told that someone would call me back to review the error. No one ever did. The lack of follow-through and accountability was extremely frustrating. Especially since had they have been upfront about pricing, I would've chosen a different imaging provider. Adding insult to injury, I was also informed that they were sending my claim to collections, even though I was waiting on them to respond to my requests to adjust the bill based on their staff providing incorrect information. Adding to my concern, the MRI itself took about 10 minutes, which felt unusually fast. Given the billing issues and failure to verify insurance, this raises questions about the thoroughness and reliability of the NJ imaging network. Transparent pricing, accurate insurance verification, and basic follow-up are not optional in healthcare. This experience showed a serious lack of professionalism. I strongly recommend avoiding the NJ Imaging Network.

Incompetent. I had an xray and MRI at there facilities. I…read moreask for cd's for the doctor. They told me they would be ready 10 minutes after my MRI. When I finished I was informed that the cd burner was not working and told to come back tomorrow. I ask if they would be ready and was told yes. I ask fir a number to call and make sure they were ready. Two days later I called to make sure they were ready. It took me 20 minutes to get through and get an answer. The answer was that the machine was working! Not my question, I ask if the discs were ready. I was told they would have to contact the center again and they would be ready. I arrived to pick up the discs and only one was ready. I was told they didn't know and I would have to wait 10 minutes foe the other disc, making me late for my doctor's appointment.

I've had two appointments at this location and have one more scheduled for the future, and I am…read morepretty satisfied from what I've experienced. Granted, I had low expectations of this place - it's an imagining center in the heart of the Kennedy Center in Union City, so by no means was I expecting 5-star service. However, I have been pleasantly satisfied with both experiences. So far, I've had an X-ray of my foot and an Ultrasound of my Thyroid. These are obviously two non-invasive procedures, so if you are coming here for a different kind of test, I can't speak to that. Both times I had an appointment - I was able to create an account and easily book it online. The company sends several reminder messages via text and also allows you to upload everything right to the portal, including your insurance and the order. When you get there, they just verify everything. (You can walk in with a prescription, however this place definitely gets very, very busy.) My first appointment was a Wednesday at 4pm for an x-ray of my foot. They had called and asked if I could come in earlier (since there was no one else on the schedule) and I was happy to do so. I walked in at 3:30 and the place was absolutely packed with people - like standing room only. It took a few minutes just to get checked in, and I was like, "There is no way I will be getting out of here in a timely fashion!" However, I was pleasantly surprised - the tech took me right away and the x-ray was done with no issues. The tech was incredibly mindful, polite, and knowledgeable. I was out in under 30 minutes. My second appointment was an ultrasound of my thyroid. I went when I was off of work, and so I was able to get in in the morning. The place was a lot less crowded and quiet. My appointment was at 12:30, and ironically I did wait a little bit longer to get in to see the tech - but I was out by 1, less than 40 minutes all together. The tech was great - she made me feel comfortable. Both images/ reports were uploaded to the port within 48 hours, and were sent to my doctors. Honestly, no complaints about this place. I got done what I needed to get done with minimal issues, and every staff member (from the desk staff to the techs) were great. I even accidentally dropped an item in the office and a staff member called me right away to come claim it - I didn't even realize I had something missing. I can understand why someone would want to go a place that is 'fancier' than this imaging center, but for what it is - it gets the job done!

I am writing this review because I am really upset . My appointment was for 11:00 AM I didn't see…read morethe tech until 1:05 PM. 2 hrs I had to wait. I lost 4 hrs of pay because of this 2 hour wait time. There scheduling is just terrible!!!!

Don't bother with this place…read more Went to get the MRI and the facilities are run down. Got the disk to my doctor and they said the image quality is bad. The report to accompany the disk was never received by my doctor so we had to wait an hour for it to be faxed over. Now it's time to pay and I cannot get anybody on the phone. Tried multiple times and the one woman who can help me is "not here" or "she's on lunch". If the payment instructions were on the invoice it would be a lot easier. All in all you're better off going to another locations. MRIs are expensive and this isn't worth it.

This place was filthy. The bathroom smelled worse than a truck stop bathroom... urine all over the…read morefloor. I expect better in a medical facility! The guy who did my MRI was almost impossible to understand because of his accent and somewhat rude to boot. I wouldn't recommend this place to anyone.