DO NOT SHOP HERE!! Purchased a gift. Received a gift…read morereceipt. Paid by Credit Card. Item was wrong size. Recipient returned item requested store credit. Store refused to issue a credit! Stated policy was to credit purchasers Credit Card. Never heard of such a policy. What is going on here. SHAME ON YOU!!!!

It has an expanded shoe dept. hunting and firearms has been removed…read more The staff actually approaches customers, instead of avoiding them now. How novel.

This shoe store has it when it comes down to what you're interested in, along with the price. Most…read moreof the shoes here have a decent selection of styles to choose from, along with many sizes. It never gets too old looking for new shoes each time when we need to. They also carry some other items besides shoes which include, backpacks, and also water bottles to carry. Great deals here, and can't go wrong with that.

My husband got charged twice for the same sneaKers. When we requested the credit, we were told it…read moredidn't go through. we went back to show how our bank had charged us twice, they still want to give us back a credit. We called the bank they had too issue the money back into our bank account and cancel our debit card as a fraud. Shame on this store putting customers up for this game. Now my husband had to stop by the bank to get a new debit card. Be aware of this when buying at this store!

The curly haired young girl, who is the manager was very rude to me and my wife, because we asked…read moreher several times to check some shoe/size combinations. The last time we ask her to check, she can't visibly irritated, because she obviously didn't think 2 is the limit of times a manager can help parents find the right shoe for their kid's recital.

I ordered 2 pairs of sneakers from this store back in January. I received the one pair but never…read morereceived the second pair. After waiting a month for the second pair I called the store & was told to call customer service. I called them & was told the order was never processed & they would redo the order & I should receive them in 7-10 days. 3 weeks later I still didn't have the sneakers. I called again & was told they were no longer available & they would issue me a refund & I should receive a check in 3-5 days. It's been weeks & I still don't have a refund. You have had my money for 2 1/2 months & I still haven't received the product or a refund. Every time I call customer service to speak to a supervisor I'm told I can't. This is completely unacceptable. I will never purchase from you again. The sneakers were for our twin daughters so now one got her sneakers & the other didn't.

Meek was absolutely amazing. Super personable, very helpful, easy to talk to, and extreeemely…read morepatient. Over all great service.

This was the first time I was in here. I bought an order online and picked up online. So I can't…read moretell you what the quality of the in store products are like, but the customer service and quality of care given by employees are top notch. I will go back for holiday clothing. They always have great deals. P.S. sign up for there rewards program, it saves you a lot of money.

I bought a pajama set for my son here. It was washed once before use and the little flap of fabric…read morethat goes over the top of the zipper was hanging off by a thread. I brought it back to be exchanged for the same set just 3 days after I purchased it with the receipt. The cashier said she had to check with her manager. She walked to the back room with my product, came back out and told me the manager said I could not exchange the item. I asked to speak with the manager. She came out ready for an argument and told me no again. I asked why, since I had the receipt and it was obviously defective. (They also have their satisfaction guarantee posted right at the till). She said, "How do I know what happened to the pajamas?" I said I purchased it 3 days ago and washed it once. She rolled her eyes, turned around and walked away while yelling to the cashier, " whatever, just exchange it. We will just have to donate it or something." Super unprofessional.

Cashier was a rude AHOLE this morning. Not only was he condescending and arrogant he was annoyed I…read morewas on MY phone which is none of his business! Register 404 at 11:54 am! I'm in the store on my time spending my money and him having to ask me questions while I have AirPods in my ear to ask me questions such as "do you want to apply for a credit card" and clearly annoyed I wasn't more engaged with him isn't my problem. He said well I didn't want to be rude and interrupt your phone call in a RUDE AND SARCASTIC manner then followed it by saying WELL I have questions to ask you to. Never going back to that store and that guy is a smart ass. I'll make sure to tell him about it next time I'm in the mall..

Very rude older women named Sandy scoffed at me when I walked into the store and continued to watch…read moreme and look me up and down with a nasty face. Made me uncomfortable and had to leave the store.

Store associate, Kayla was very rude and confrontational during a recent visit to the store. I…read moreinquired into coupons that were eligible for use and her behavior and response was as if she was annoyed that I wanted to use coupons to offset my purchase. Very unprofessional sales associate.

I would like to say that the manager Quinn and Lucia the lady on the cash register were so very…read morenice to me & my Daughter this Monday when I went to shop ! They were so friendly & went out of their way to find me what I needed . Also I was able to purchase many items at no cost because I was able to use several coupons at the same time, which most stores do not allow I big shout to the ladies who helped me & they keep the store so beautiful & are very professional . Thank you L Giacalone