Fantastic shopping mall. Beautiful shops and atmosphere. My go mall to when upstate New Yorkread more

Amazing, beautiful mall! My girlfriend and I loved the All In Adventures Escape Rooms! We did the…read moreAlcatraz escape room and it was so fun! The workers there were so kind and helpful!

Walked in today to pick up my son's suit and was assisted by Patrick who automatically was very…read moreaggressive attitude and condescending. Not professional behavior because I asked about all the wrinkles of the suit jacket was. He automatically stated I was being aggressive. Hello as a client I have the right to ask about what I am paying for and did not ask in a rude manner. This will be the last time we will be renting suits from this location if they don't hire more professional people to do customer service. Simply disappointing experience. Luckily the manager Danielle T was fantastic and saved the day.

James always provides excellent service, and his professionalism, advice, and experience are well…read moreserved and appreciated! Thank you! The Frye's

There's always something in Macy's that pops in your mind, the prices compared to other stores…read more Don't get me wrong, I've found a lot of decent selections, particularly in the men's department with it being big. Of course, sales and discounts will help significantly, and there is a decent amount to choose from the racks. During the weekday, it can be a challenge to find assistance compared to the weekends, typical in the retail world of course. All of the departments here are kept up stock-wise, but recovering could definitely be an improvement. No issues at this Macy's.

Shopping online is a definite drawback especially for Macy's now. It's hit or miss. If I order one…read moreor two things, I'm going to end up returning every other item. Quality is very low, prices are high even on sales. Recently bought a comforter, Ralph Lauren, on sale, thinking I'd get the same or similar quality we've had since the 80's. Got a Box that smelled like excrement. Really bad, so cut it up and threw out as soon as possible. Comforter smells too, not wrapped in plastic. SHIPPED from INDIA! Went to warehouse in North Carolina, then Ohio, then here via UPS. I kid you not, it absolutely REEKS. The striped pattern is faded, not the vivid color online. Go to the store and shop. Not there or unavailable, you are better off. You can inspect what you're getting. This comforter is going straight to an outside laundromat, no way I'm putting it in our washing machine. EXCREMENT! Found some dried on outside bottom of the box, this is awful. AVOID any description that states, "Imported." There's your clue that they don't even carry it here in the US.

We were wandering around and when she saw a sign 70% Off!…read more In we went. I asked if there was a Men's section? I never shopped there before. So I looked around, a spotted a shirt. Looked OK. No price tag, nor any other info. Went to the cashier, she found a price. Paid for it. She asked if I wanted it bagged. That's traditional, walking out of a store with merchandise under your arm and no bag doesn't look honest. It wasn't until later that I noticed there was a charge for $.10 plus .01 in tax for the bag. A shopping bag; that's not quite big enough to hold more than a shirt or a 1 liter bottle of soda. That's insane. I have bags in the trunk; but I wasn't expecting to shop for anything that day, at the galleria. I'm used to that now, when going to the grocery store; not Malls.

DO NOT WORK HERE!!! ALL THE MANAGERS HAVE BOTCHED BBLS. All they care about is themselves. You…read morecan't call out or reschedule for a shift not even if your throwing up 100x and can't stop, they'll still write you up. Speaking of write ups, they don't tell you, you've been wrote up until 5 minute after your shift ends!!!! If anything is wrong with your work performance, THEY'LL WAIT UNTIL 5-10 MINUTES WHEN YOUR ABOUT TO LEAVE. You can't call out without wellness but you need to WORK 26 HOURS FOR 1 HOUR OF WELLNESS. Your wellness is what covers you for being late but they barely give good hours so you won't be able to make that. They don't even have a current manager. You'll come into work to no one doing there job and you have to pick up the slack. The stores always dirty. You can leave a drink there and it will be there for days. I've seen this with my own eyes. The new "manager" cat is extremely unprofessional always talking about "her man", "her man" literally like that, mind you she looks 50 with a horrible body all together... Why are you more worried about your man then closing the store. She stated something about her having herpes. Like this store is a train wreck!!! The HR christen doesn't responded to emails even though they beg you to call hr if anything is wrong. She doesn't answer her phone or emails when it comes to regular employees but let a manager say something about you she answers. I'm still waiting on a response from may-June. If any of you managers are reading this or even better someone in a higher position that christen please get rid of these people they don't do there job. Especially christen and cat. They need to be removed from this job.