When there's a decent selection, you can't go wrong here. Most of the shoes offered carry a wide…read morerange, enough to fulfill your interests. We've shopped here for many years buying shoes throughout time which is always not an issue, but pricing can be a hassle while making decisions. Something that would be beneficial is making more room for customers to get on by, especially when trying on shoes. Also, for a nice variety, DSW offers handbags and accessories.

Nice shoe store. Paid a nice amount of money on a pair of boots…read more What ruined it was after paying the cashier, she pushed the box towards me and walked away. I asked for a bag and another young woman answered with an attitude and said, "we are going bagless but, here you go" and pushes a bag towards me and walks away. 1- Maybe management can educate the staff that are checking out the customers some proper etiquette. 2-How is a customer supposed to walk around the mall with an open box of shoes/boots? Completely ridiculous. We are still paying the same price, stop being so cheap, the customer is entitled to a bag!

There's more than just boots here!…read more The selection of cowboy, work, hiking boots, and shoes is astounding and not just a few sizes and styles, for men, women, and children. There is a vast selection of western inspired wear: belts, buckles, shirts, pants, outerwear in men's, women's, and children's clothing. Stetson XX-6X felt hats in traditional sizing; not just S,M,L,XL "take it or leave it!" Merchandising mentality. . All the ancillary products to maintain leather goods and hats, shoe insets, that come in sizes are in stock. They carry colognes with western nomenclature and accessories. There are well known and trusted brands in stock. There are enough price points to keep almost everyone happy. The store is clean, well organized, and inviting. See recent photos

A very wide selection of styles and sizes of men, women & children's boot…read more There was other Western wear like belts, hats, jewelry and clothing. Also they carry boot maintenance supplies. I was greeted upon entrance and acknowledged when leaving. Two different staff members offered assistance. There were a variety of price points which leant itself to accessibility. There was a parking lot with ample space.

If I can give 0 stars I will, definitely I will never go back to that store. Customer service is…read moreawfu. I asked why I got only $24.00 for a shoes that I paid $44.00 the cashier got upset and got the manager another person with zero customer service manners. I don't recommend nobody to go there. Definitely Amazon, Wappingers Falls NY store, never again

Came in for some work shoes for my husband with my two year old. Great selection for everyone,…read moreprices were reasonable but if you're getting more than one than the deals are great. Leslie was the only employee out of the four employees out on the floor who greeted us and offer to help. Super helpful and kind with our son as well. She made our experience here wonderful. My husband was looking for a a specific pair he saw online, he asked another girl but she just said: "That's all we got" and walked away. Shout out to Leslie who took the time to look into where we could find a pair, they were discontinued but luckily he already had another pair in mind. She helped us check out and was so nice to our son.

very helpful and friendly staff! Great clothes with many size and brand options. I would recommend…read morethis store for buying and selling clothes!

The staff at Platos Closet are extremely rude. When you walk into the door, you are greeted by a…read morevery dismissive and frustrated staff. When you ask questions, they rudely answer you. It is obvious that the people that work there do not enjoy their job and do not enjoy receiving items or stocking their store. Misinformation is given over the phone. I have been there twice to consign and both times felt as if they were doing me a favor. I have Shopped there three times and all three times there were no friendly employees and they avoid you on the floor. These employees need to be retrained on how to communicate with the buyers and sellers.

I ordered 2 pairs of sneakers from this store back in January. I received the one pair but never…read morereceived the second pair. After waiting a month for the second pair I called the store & was told to call customer service. I called them & was told the order was never processed & they would redo the order & I should receive them in 7-10 days. 3 weeks later I still didn't have the sneakers. I called again & was told they were no longer available & they would issue me a refund & I should receive a check in 3-5 days. It's been weeks & I still don't have a refund. You have had my money for 2 1/2 months & I still haven't received the product or a refund. Every time I call customer service to speak to a supervisor I'm told I can't. This is completely unacceptable. I will never purchase from you again. The sneakers were for our twin daughters so now one got her sneakers & the other didn't.

Meek was absolutely amazing. Super personable, very helpful, easy to talk to, and extreeemely…read morepatient. Over all great service.

I love loft but their online customer service is awful. The wait time is long they don't email…read moreback. They are rude on the phone once you get a live person.

Nice clothing and accessories, the workers are very nice and extremely helpful. A very nice…read moresophisticated store!