Clinical Services were thorough and I was satisfied. Professional and personable staff…read more However, it is very frustrating not to receive call backs after leaving messages regarding my bill. I have been told someone will call me back. No one has returned my calls.

Avoid and stay clear of Gary White incompetent bad dentist…read more Failed to perform normal standard of care Failed to recognize abnormal symptoms Failed to engage specialty services promptly His lack of professionalism and conduct caused permanent excruciating life changing painful nerve damage

Trauma and Pain....Don't walk but RUN from this dentistry…read more On September the 6th, I needed to have two emergency extractions done. Judy G. took me back for x-rays and stayed with me most of the time...she was great and the receptionist Lorraine was warm and friendly as well. However, the dentist Dr. Shaman was HORRIBLE!!! She never spoke to me except to ask if I still felt pain after the first extraction. She knew my tooth was infected and that the deadening wouldn't really work. Did she talk to me about it? Nope she just ripped it out with my screams. It was torture and she said and did nothing. Judy stayed with me and comforted me. All I can say is if you want pain, rudeness, and detachment, go to Dr. Shaman.

Can not believe what this office has done to its patients. Just walk out and close its doors with…read moreno explanations. Patients are left with incomplete work and still waiting on crowns. Insurance companies have paid for things that we haven't even received. Put my trust in these people to it be let down. What can u do from here?

Dr. Alexander Zhu, an oral surgeon, recently performed surgery on my son, and we are thrilled with…read morethe results. He took the time to explain the procedure in detail and addressed all our concerns, making us feel comfortable throughout. The surgery went smoothly, and my son is recovering well. I highly recommend Dr. Zhu for his expertise and compassionate care!

I had an appointment for a general cleaning but the Dentist, Erin Farmer Evan, did a exam. She…read morepoked on my gums so deep and insisted I need a deep scaling. She sent in the financial guy to talk me into it. He said it would be $480 something and my insurance would cover the rest. I said no, I'm only there for the cleaning. She would not do the cleaning. My gums were so sore after her exam. I don't have bleeding gums or anything wrong with my gums. They just wanted to make money off me. I called my insurance company and a deep scale would only be cover if it was approved by insurance first. So glad I said No. Still looking for a good Dentist.

This dentist office is amazing! They are polite, punctual, and get the job done! Dr. Pham is…read morediligent and seems to really care about what she does. Judy G. the dental assistant is so kind, great at her job and will have your teeth squeaky clean. Definitely recommend this office!

Everyone was super nice…read more The lady that took care of me (I'm assuming it was the dentists assistant) was super careful and very nice Cleaned my teeth very nicely and didn't hurt at all. Doc didn't really show up much but he was nice too Had my appointment at two got there in at 2:15 but that's alright They have cool screens where you can see your own teeth with a camera

When I say everything was taken care of in one day OMG I'm so happy we found this place!! Office…read more was very modern and clean. Hygienist & Dr. was very informative! They was able to work my kids in for all their sealants on the same day which I was grateful for because my schedule can be very busy. Looking forward to future cleanings and treatment here! My kids was extremely happy when they left especially my daughter with her hygienist (Jessica) took really good care of her, showed her pictures on the screen, made her very comfortable and even gave her a blanket!! Staff was extremely helpful.

I am so glad I found this practice. I was having an issue with a wisdom tooth that needed to be…read moreextracted. I was quoted extremely high by another dentist and was totally mislead. Dr Sam explained everything super easy and professionally, I had no doubts I had found the right doctor. My tooth has been extracted, I had very little pain and I am recovering well. Also, the cost was very low and I even got reimbursed for something it was not needed in the end. That shows how reliable and honest they are. The staff is amazing too. They are nice, and have extremely good customer skills. The facility is clean and pretty. I highly recommend this place if you are looking for a trustworthy dentist practice. I am very happy!

This is a great practice and dentist!!! His staff are also very kind. This is the first dentist…read morethat I've had that thoroughly explains AND shows you the issues on your teeth. This shows he is honest and is not trying to get your money. I've gone twice and as long as the practice maintains all these qualities, I will continue to go back. I've referred my dad here (he and I are extremely picky about dentists because they usually start off well and then don't maintain solid quality service) and he's gone about three times already. He has nothing but good things to say. He is very pleased! Please please please keep this excellent service up and my dad, husband, and myself will continue to be loyal patients!

Poor customer service. The office wouldn't pick up the phone to verify our insurance coverage…read morebecause they said it's our responsibility to have a card available. We've never been told by a dental office that will not call to verify, so that's a first. The insurance company told us they always call! Our new dentist office told us we won't have to worry about it because they'll handle it all. On another instance, they refused to see my child because grandmother took him and didn't login to my chart to confirm appointment, however they showed up on time. I called from out of town and they said they wouldn't see him. There's a dentist office on every corner, so avoid this one if you can.

My daughter went in for her cleaning on Friday. We learned that Dr Freddie has returned to Memphis…read moreto be closer to family which broke ours hearts we loved him. He's seen her since she was 6 months old but we are now using Dr Ayer and he seems to be nice and informative. We have some major work to complete soon so time will tell. Front desk is overall great ! i'm

The front desk strikes again. They fraudulently processed a charge for thousands of dollars and…read moretried to stick it to my wife and step-son. They were refusing to provide the documentation that the "error" was corrected. The Constable went to the office, asked about the invoice, they zeroed it out in front of the Constable, OK. Then the office had both her and my boy trespassed. lol.

Took my daughter in to get her teeth fillings. She just turned 5 years old. I was told by the…read moredental assistant that the dentist didn't allow parent/guardian to be in the room while the procedure was being done "Fillings". This didn't sit right with me, so I spoke with the dentist, and she allowed me to sit in the room! During the filling, after oral sedation, they placed her in a full body restraint as "Safety measure". Which was fine, she was sedated and didn't realize she was in restraints.

What should have been a routine visit turned into multiple return trips due to issues caused during…read moretreatment, along with repairs that didn't hold. Even more concerning was the lack of acknowledgment and accountability from Dr. Loren when things went wrong. That level of care is unacceptable. You should be able to trust your dental professional--especially with something as important as your smile. If you're like me and rely on coworkers' recommendations for where to go--and where not to go--consider this one of them. I won't be going here.

I'm writing this review to advocate for another patient whose experience with this dental office…read moreraises serious concerns about both quality of care and accountability. What should have been a routine teeth cleaning quickly escalated into a series of preventable issues. During a standard visit on April 2nd, the hygienist chipped the patient's front tooth (#8) while flossing--despite being informed ahead of time about existing resin work on both front teeth. This alone reflects a lack of appropriate care and attention. The patient was then required to return the very next day (April 3rd) for a repair--and was charged for it. Just three weeks later, on April 28th, the same repair failed completely, requiring yet another visit. At this point, the situation had already become frustrating, but it worsened significantly during the follow-up. While repairing tooth #8 again, Dr. Loren chipped the adjacent front tooth (#9) and did not acknowledge it. The patient only discovered the damage by requesting a mirror and had to point it out themselves. Even more concerning was the initial response--denying responsibility and suggesting the damage existed prior to the visit. Only after being confronted was the issue addressed. This pattern--causing damage, charging for corrections, and failing to take accountability--undermines patient trust and raises red flags about clinical standards and professionalism. Dental care requires precision, transparency, and responsibility, especially when dealing with highly visible areas like front teeth. Patients deserve providers who stand behind their work and communicate honestly when something goes wrong. Based on this experience, that standard was not met here.

Tens(10) across the board. I highly recommend Richards and Null Orthodontist. Everyone here always…read moremade me feel welcomed, worked with me and showed great compassion and understanding. Professional Kind Understanding Patient

staff is always amazing and the dentists have incredible bedside manner. have been around since by…read moremyself was a teenager so of course I had to bring my own child here.