My father (brought in fairly good condition) was here for less than 48 hrs, and had to go to ER…read morebecause he got very sick (septic) here. We demanded a dr see him and their own dr sent him to the ER, because he was dying. Thank god she came in, because I don't think he would have lasted the night. We were trying to get him transferred out (which they argued with us) and we demanded their medical staff look at him immediately and take his vitals, because he seemed to be getting much weaker. He said to me, "I want to leave here. They don't exercise me or get me out of bed much; they don't help me eat; I'm lying all day in my poop, and I'm getting weaker. I feel like an imposition on them."
The staff avoids helping--they look away when you approach them for help. They are very very very understaffed.
Infection control standards are not practiced (they move wipes, adult diapers, open Kleenex and silverware from room to room; open garbage cans with poop and pee wipes in them left indefinitely, used bedding, used socks with pee and gloves left in client rooms on floor and furniture indefinitely). I've worked my whole life in a middle school, and we have better hygiene habits.
When he arrived, no one unpacked him, and I found him lying in his pee-soaked bedding because they did not provide him a pee cup, and I had to chase people down to change the pee-soaked bedding, He can pee independently into a pee cup, and was regularly doing so in hospital.
The next am, I arrived to find him lying in poop, and he said emergency call button did not work (they confirmed and changed his room). Dad can poop in toilet, if he gets an assist but no one there wants to do that.
Then, the third day I arrived, he said the worker was abusive towards him while changing him in the middle of night because she was angry she had to change him out of his poop alone and what she did hurt him physically. He said it took her 2 hours to come in while he lay in his poop.
The physical, occupational, and speech pathologist are very helpful but not there all the time (third party hire).
He was supposed to be 1:1 for food because he has to get used to a new diet that requires using a spoon, but they just dropped off food, and left, every single time. No one assisted him to upfront position to eat or got him out of bed to a chair or dining room to eat, either, like they did in the hospital. The last day, he wanted the soup, I tried to get him upright and tried it myself first to test hotness, and it boiling hot (hot enough to burn him).
This place looks pretty outside (middle of beautiful forest preserve), but I'd never never recommend leaving a loved one here
