I had Century Link in Phoenix AZ and the would not update the phone lines in my area,because they…read moresaid that neighborhood was older. I had them at my house multiple times to put a bandage on the problem. Finally my internet went completely out and when I called them they said they no longer service that area. I recently moved to Nevada and thought I would give them another chance to provide me with internet. That was a big mistake. I had the tech come and turn on my line in the morning and later that day my modem came by UPS. When I plugged everything in, I did not have any internet. I called customer service and was on the line for 45 minutes while they tried to troubleshoot on their end. I then had to schedule another appointment for a technician to come out to my home. I live in a gated community and customer service was asking about a build # which I didn't know because I just moved in. I gave her my address and she said that she would have to transfer me to take off the building # from their system. When she transferred me, I had to go through the whole process of verifying who I am ( name, phone #, address, account # ). Now I am looking at being on the phone with them for 50 minutes. I ended up getting frustrated with the run around and told them I want to cancel their service that I never even had. Do your research, but stay away from Century Link.

I am unhappy with this company. They came to my place twice only to leave me a message that the…read morearea doesn't have enough bandwidth for connection or whatever. Then they left the modem not once but twice on my doorstep in the heat. Can't really talk to anyone who knows what's going on by phone either. They simply cancelled my order twice, left the modems in the heat of the Arizona sun and no one's got a clue on the phone what just happened. I'm done .

We really like Suddenlink. We have had Dish, Direct Verizon Fios and we would take Suddenlink any…read moreday. We have never had a problem and our internet/WIFI is always running and very fast response. Well this is my opinion and I still feel this way. Why the 3 stars? We had to cancel our service with them due to the high monthly rate. I was disappointed about this and also a little upset. When I told them we were canceling and the reason why, they did not attempt to sweeten the deal so to speak. We were always on time with our payments and we had them over a year. They were offering new clients a very cheap rate. Evidently loyalty means nothing to them. Too bad! We are back at Suddenlink for Cable, Internet and landline. Phew now we can relax. I won't name the company we went with for our internet but it was terrible! Really bad! Always losing connection and daily had problems with streaming. The company we switched to for Tv, we have no complaints but we went back to Suddenlink with a bundle. So, so happy!

BEWARE. I canceled internet in December 2025 , have receipts, voice recording, other documents…read morethat prove I owe nothing but they continue to harass me to this day- and they cut off my RV park's paid cable tv service to try to force me to pay (totally separate account and fully paid for). I have had to turn this over to the Arizona Attorney General's office and I am not the only person who has had to do this BE SURE YOU DOCUMENT EVERYTHING IF YOU HAVE ANY DEALINGS WITH THIS COMPANY AND GOOD LUCK

We have been with ISP.net for 3 years, when they were still LV.net. We switched from Cox because we…read morewere always losing service and I work from home and it was starting to impact that & I was being reprimanded because my contract states I have to provide reliable internet access. Today we had Paul from ISP.net come by because he was upgrading our speed. He was professional, knowledgeable, and friendly! Not only do they offer excellent internet service & professional technicians, the price we pay is so much cheaper than any other company we have worked with! I honestly can't say enough good things about ISP.net!

We have had isp.net for several years and have always had great customer service and support…read more Recently, I had an issue with which I needed help. This time Tina in the Billing Department assisted me in a very professional, efficient and friendly manner. Thank you, Tina and thank you isp.net for continuing to have such helpful staff. Margot R

What an amazing experience! Arriving in town from a state to state move, I researched my internet…read moreoptions & Copper Canyon caught my eye. Customer service from my initial interaction all the way through installation was incredible! Jacob my pro installer is exactly that - a real PRO & super professional! Combine that with his winning personality- it truly was a pleasure to work with him. Jacob was very conscientious & laser focused proving quick, efficient, fast & overall epic service, a rare combo! Thanks to Bryon, Jacob! We are set up & i am ready to go. Working 100% remote, this is my livelihood & is critical to ensure the best of the best for my work needs! Thanks Cooper Canyon! Im so glad I chose a company with old school values, keeping their eyes closely on the ball to accomplish my needs. Delivered a GRAND SLAM and for that, I'm grateful. Bottom line - don't look anywhere else! Copper Canyon is where it's at! They did NOT disappoint!

Absolutely the best ever technician Jayson was so awesome…read morevery nice super knowledgeable. Along with a clean work area everything was perfect !! My husband is a happy camper speed is on point .. prices are super reasonable . You can't go wrong . Would highly recommend them . Sharon

This is also TWN their service SUCKS!!! Their internet is always down, so I switched to Starlink. I…read morecalled TWN to stop my service, which they did, they informed me that I had to give a 30 days notice so I had to pay for 2 more months, they made sure they told me that. Well ok, whatever. 3 months after I cancelled they billed me for $135.. I called to find out why, they told me they stop auto payment when I stop my service. I said why they didn't tell me that, they made sure to tell me about 2 more months of payment, they should have said also that they stop the auto pay. now I have a bill with late fees etc. I called them to discuss the matter, they didn't really care. It's their fault the bill is so high, or is that there is even a bill. If can stop at least 1 person from using TWN, then this yelp review was worth it!! Please use another company, or you'll be disappointed!!!

Optimum.. What a joke…read more I have had to call about their product at least once a month. The box you rent "dies" and they want to charge you$100 to replace bu a technician or you have to drive 2 hours to a "brick and mortar". I asked to just cancel and they say they are too busy to take your call. Don't ever use their services.

TV is as reliable as most BUT internet and phone service below terrible. Internet and phone…read moreinterrupted many times a day for last 15 years! TV working but no data streams. Rates have skyrocketed but no calls have resulted in discounts for a year. Only cable company in town! Customer service and tech's are great, equipment sucks.