i've had great service with my wifi in fort mohave, it's hard to find reliable service in fort for…read morephones and wifi. Their rates are also super reasonable for what u get! Would def recommend to the Fort community

I live in California. But I own two houses in Bullhead City. I can call this company anytime of the…read moreday or night. They always get back to me and they always fix my issues on my rentals. Being that it's a small town you don't usually get good customer service. But this place is definitely the BEST . Judy from California

We really like Suddenlink. We have had Dish, Direct Verizon Fios and we would take Suddenlink any…read moreday. We have never had a problem and our internet/WIFI is always running and very fast response. Well this is my opinion and I still feel this way. Why the 3 stars? We had to cancel our service with them due to the high monthly rate. I was disappointed about this and also a little upset. When I told them we were canceling and the reason why, they did not attempt to sweeten the deal so to speak. We were always on time with our payments and we had them over a year. They were offering new clients a very cheap rate. Evidently loyalty means nothing to them. Too bad! We are back at Suddenlink for Cable, Internet and landline. Phew now we can relax. I won't name the company we went with for our internet but it was terrible! Really bad! Always losing connection and daily had problems with streaming. The company we switched to for Tv, we have no complaints but we went back to Suddenlink with a bundle. So, so happy!

This Company is going downhill so FAST. The last 6 months,…read morethe Internet Service is the WORST service I have ever had. Internet drops out at least 6 or more times a day for an extended time period. I work at home, so this is not acceptable. Calling Tech Support was an absolute Joke. When you are paying $100 a month for a Service, you expect reliability. Not with this Company. And they keep raising my rates. I have now replaced my Internet Service with TWN. DO NOT sign up with Optimum !!!

I had Century Link in Phoenix AZ and the would not update the phone lines in my area,because they…read moresaid that neighborhood was older. I had them at my house multiple times to put a bandage on the problem. Finally my internet went completely out and when I called them they said they no longer service that area. I recently moved to Nevada and thought I would give them another chance to provide me with internet. That was a big mistake. I had the tech come and turn on my line in the morning and later that day my modem came by UPS. When I plugged everything in, I did not have any internet. I called customer service and was on the line for 45 minutes while they tried to troubleshoot on their end. I then had to schedule another appointment for a technician to come out to my home. I live in a gated community and customer service was asking about a build # which I didn't know because I just moved in. I gave her my address and she said that she would have to transfer me to take off the building # from their system. When she transferred me, I had to go through the whole process of verifying who I am ( name, phone #, address, account # ). Now I am looking at being on the phone with them for 50 minutes. I ended up getting frustrated with the run around and told them I want to cancel their service that I never even had. Do your research, but stay away from Century Link.

I am unhappy with this company. They came to my place twice only to leave me a message that the…read morearea doesn't have enough bandwidth for connection or whatever. Then they left the modem not once but twice on my doorstep in the heat. Can't really talk to anyone who knows what's going on by phone either. They simply cancelled my order twice, left the modems in the heat of the Arizona sun and no one's got a clue on the phone what just happened. I'm done .

Rob Cortez did a great job. walked through everything and was able to answer any questions I had.read more

We have had isp.net for several years and have always had great customer service and support…read more Recently, I had an issue with which I needed help. This time Tina in the Billing Department assisted me in a very professional, efficient and friendly manner. Thank you, Tina and thank you isp.net for continuing to have such helpful staff. Margot R

What an amazing experience! Arriving in town from a state to state move, I researched my internet…read moreoptions & Copper Canyon caught my eye. Customer service from my initial interaction all the way through installation was incredible! Jacob my pro installer is exactly that - a real PRO & super professional! Combine that with his winning personality- it truly was a pleasure to work with him. Jacob was very conscientious & laser focused proving quick, efficient, fast & overall epic service, a rare combo! Thanks to Bryon, Jacob! We are set up & i am ready to go. Working 100% remote, this is my livelihood & is critical to ensure the best of the best for my work needs! Thanks Cooper Canyon! Im so glad I chose a company with old school values, keeping their eyes closely on the ball to accomplish my needs. Delivered a GRAND SLAM and for that, I'm grateful. Bottom line - don't look anywhere else! Copper Canyon is where it's at! They did NOT disappoint!

Absolutely the best ever technician Jayson was so awesome…read morevery nice super knowledgeable. Along with a clean work area everything was perfect !! My husband is a happy camper speed is on point .. prices are super reasonable . You can't go wrong . Would highly recommend them . Sharon

Received excellent customer service from Nate. He was so helpful and patient with everyone that…read morecame in the store. Even when it got busy he always had a smile on his face. Thanks Nate!

Met the Store Manager and didn't even know it! He was incredibly helpful and talked to us as if he…read morewas our friend of neighbor! He was attentive, helpful and patient with our concerns and questions. He even came back into the store when they were closing to assist us with transferring over our phones/lines/data! Ask for him next time you're in!! His name is Matthew.

Poor service. Poor customer service and then tried to convince me to stay with their company for 15…read moreminutes straight. The icing on the cake was when they decided to charge me $50 for a restocking fee. Horrible company which is now VERIZON! By the way.... switched to Starlink which works amazing ...

They are liars and their service sucks!! Good luck getting…read moreto a live person that speaks English without an accent! And that's just the beginning. There are much more reliable internet providers in Golden Valley.

This is also TWN their service SUCKS!!! Their internet is always down, so I switched to Starlink. I…read morecalled TWN to stop my service, which they did, they informed me that I had to give a 30 days notice so I had to pay for 2 more months, they made sure they told me that. Well ok, whatever. 3 months after I cancelled they billed me for $135.. I called to find out why, they told me they stop auto payment when I stop my service. I said why they didn't tell me that, they made sure to tell me about 2 more months of payment, they should have said also that they stop the auto pay. now I have a bill with late fees etc. I called them to discuss the matter, they didn't really care. It's their fault the bill is so high, or is that there is even a bill. If can stop at least 1 person from using TWN, then this yelp review was worth it!! Please use another company, or you'll be disappointed!!!

It's not even worth the 1 star, but you can't give a lower rating. The service is TERRIBLE…read more Ranges from .5-1.5mbs and that's when it's working. This was a vacation home, but we are spending more time here and need something that works. Can't stream Netflix or anything else. $55/month for terrible internet. If anyone knows if a reliable service provider in the area, please let me know. Until then I'll be using my phone hotspot....

Best internet/ cable tv provider in town. Prices are very reasonable and the staff is friendly.read more

Props to Marissa and Dave. Came through with flying colors…read moreafter tech support had me delete my esim and erase my settings during the April 2023 service outage. Before Bullhead, I used to live in San Diego and NYC. People love to complain on Yelp and the Bullhead Rants Facebook group about customer service in this town, but those two were SPOT ON.

So I went to Verizon to inquire about home phone service. They signed me up, but it would not work…read morewith my Dish network so I had it for less than 24 hours and returned it and got my refund but overall they do need more employees only two stores in the town of Bullhead city, Arizona And only two employees one for each store. TJ Anthony were great very helpful with everything.!!!