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    2 years ago

    I was having problems and they came out and checked my box to make sure nothing was wrong so far so good everything is working thank you

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    6 years ago

    Absolutely horrible service. Goes out every day. No more than two people can usually be on it. Beware!!!

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    Ask the Community - Tristate Wi-Fi

    Review Highlights - Tristate Wi-Fi

    “Dominick is absolutely wonderful and Carlos gets back to you right away as promised.”

    Mentioned in 7 reviews

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    Centurylink - Bullhead City

    Centurylink - Bullhead City

    (5 reviews)

    I had Century Link in Phoenix AZ and the would not update the phone lines in my area,because they…read moresaid that neighborhood was older. I had them at my house multiple times to put a bandage on the problem. Finally my internet went completely out and when I called them they said they no longer service that area. I recently moved to Nevada and thought I would give them another chance to provide me with internet. That was a big mistake. I had the tech come and turn on my line in the morning and later that day my modem came by UPS. When I plugged everything in, I did not have any internet. I called customer service and was on the line for 45 minutes while they tried to troubleshoot on their end. I then had to schedule another appointment for a technician to come out to my home. I live in a gated community and customer service was asking about a build # which I didn't know because I just moved in. I gave her my address and she said that she would have to transfer me to take off the building # from their system. When she transferred me, I had to go through the whole process of verifying who I am ( name, phone #, address, account # ). Now I am looking at being on the phone with them for 50 minutes. I ended up getting frustrated with the run around and told them I want to cancel their service that I never even had. Do your research, but stay away from Century Link.

    I am unhappy with this company. They came to my place twice only to leave me a message that the…read morearea doesn't have enough bandwidth for connection or whatever. Then they left the modem not once but twice on my doorstep in the heat. Can't really talk to anyone who knows what's going on by phone either. They simply cancelled my order twice, left the modems in the heat of the Arizona sun and no one's got a clue on the phone what just happened. I'm done .

    Tristate Wi-Fi - isps - Updated September 2026

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