DO NOT use these guys under any circumstances…read more i used the company when jade was there and he was great which is why this place has so many good reviews. the new person who runs it though is a scammer and will schedule something with you and then ghost you the day of

They moved me from my apartment and then from my pod storage unit into my house. Each time jade and…read morehis crew moved swift and fast! They had all the necessary equipment to make sure my furniture was protected and nothing broke. Additionally, they were able to put together my queen sized bed before they left! Prices fair and reasonable, if I move again, I'll call them!

Outstanding service and secure location with the very best rates available. Highly recommend for…read moreany storage needs you have, large or small.

EDIT: I've been charged AGAIN for a vacated unit. Six attempts to cancel my rental with no…read moreresponse. The site is clean and well maintained. I had a unit in their climate controlled building, and it was, well, climate controlled. My only issue is administrative. There is no easy way to end a unit rental. Their website does not have a phone number, and using the Contact Us form gets no response.

Wendy is fantastic. If you read no further than this, let it be known that she is an amazing…read morebusiness owner who cares about her customers. Once upon a time, I bought a couch while I was living in an apartment, and didn't have anywhere to put it. We had just bought a house, but we were at that in-between time when you don't quite live in the house yet, but don't want to haul a couch up the stairs to your apartment (PIVOT, anyone?). I called Wendy, she had storage, I put the couch in the smallest unit she could rent me and it lived there for a month until I got into my house. It was a short, but sweet experience, and I swore to myself that if I ever needed storage again, I was going to call Wendy. Fast-forward eight years and I had cause to use Room to Spare again. Only this time, Wendy had no room to spare. I checked. I even asked if she'd let me move some stuff into her basement for a short time. I honestly think if I'd begged, she may have given in and let me store some things down there. She's just that nice. Wendy didn't have any storage for me, but was so sweet on the phone and explained to me why things are the way they are. In this market, people are selling their houses quickly and then have nowhere to go. They move into an apartment until they can find a place, but then have to put all their furniture SOMEWHERE while they are waiting. Hence, all the storage units are being used. So no, I didn't get to use Wendy's services. She did offer to put me on her waiting list, but my need was immediate and I was able to put into place a backup plan. Oh, I should also mention that when I was first looking into selling my house, I stopped into Room to Spare to talk to them about packing supplies and them helping me sell some of my crap that I didn't want to bring with me to my new (downsized) place. The staff is so accommodating and kind and patient. I swear, one day I'm going to need to store more stuff and Wendy is going to have a place for me to put my belongings where she and her little storage angels will keep close watch over them. And if by chance I make it through the next few years without needing storage, I might just stop in anyway and bring her a coffee. She's just the kind of gal you can't help but want to make your friend. (Wendy, if you're reading this, what do you take in your coffee?)

It took a few years to start a new renovation, and just like any other time. I do not have the time…read moreto get rid of all the demo debris. So again I called BTR and Eric scheduled me in, and just like last time. He took care of everything. Eric's crew was fast, and even though they were dealing with debris. They showed much respect, in handling everything else around my house.

I recently worked on a home improvement project that need to haul away some construction waste…read more Called Eric in the morning and asked for the haul away service in the same day, he squeezed from his busy schedule and stopped by in the afternoon, he and his team quickly moved everything away. I was surprised by the efficiency and professional work. Price is affordable and better than some of the national service quoted me. Highly recommended for such a great local company!

Straight forward service. The dumpster held what I needed it to hold, quoted prices were what I…read morepaid, on time delivery and pick up. No complaints, would use them again.

So far-I requested service for a local move and I've booked it. Starting this so i remember to…read morefinish it because they don't have a ton of reviews and it actually made a crappy place show up above them when I searched. The price that was quoted was reasonable, they have 24/7 customer service, have no problem answering dumb questions (I ask a lot of them) and they were lightning fast as far as reaching out goes. They also are awesome as far as availability goes and have a discount for veterans. I was give a FLAT rate which is awesome. Nailing down a specific rate was what I was having the most difficulty with. I know exactly what is getting moved and getting huge ranges or hourly rates was driving me nuts. Im looking forward to coming back and finishing this after moving day (9/6- wish me luck .... Moving is the worst)

I used Wayfinder for my recent move. I have nothing but praise in the way they treated and…read moreaccommodated me. I was in a situation where they had to pick up my furniture one day and deliver it to my new home another day. On both the pick up day and delivery day their crew were prompt -actually early. They treated my load carefully as if it was their own. The manager I worked with - Ron - made sure all my needs were met. I would definitely use them again.

We just moved my mom from western NY to NC to live with us. We had a great experience with…read moreWayfinder. Everyone was so friendly and responsive. Everything came in perfect condition. Folks just need to be aware that if you have a small load and you elect to have your furnishings shipped with another load that it may take a few weeks to get the furniture. Plan accordingly. Great job Wayfinder

Michael is amazing! We have been working with them for over 5 years! Love the Metro Storage team!read more

Make sure you're comfortable with limited access to your things. For instance, you may fly in from…read moreCalifornia before Xmas and try to access your unit during their already comparatively limited advertised hours only to find out the floors are being painted before they are closed for the holidays and that the $45 uber you just payed for was a giant waste. I guess I should have called to see if my stuff was ready for me to visit. Got no probs sending me invoices via email, USPS and text message. How about a little warning that for all intents and purposes you are closed for a week during what I would imagine to be a pretty busy time for an indoor storage facility in Buffalo? So now all my winter clothes are locked up until the day before i go back to California.. Glad I have nothing like medical supplies I can't fly with or live without stored in there. Super disappointing. But hey the gentleman did say "Sorry about that man." Before closing the door in my face.