I don't have much to compare this place to because I've never purchased a storage unit before. But…read morethe whole process seemed to go smoothly. I went to their office (woman was very professional and nice). Rented the unit and it was very clean. Its very well lot and secure. I feel safe when I'm there. Overall great experience and I would definitely recommend Towne Storage to a friend

This owner is a scammer! He ensures your apartment rental elsewhere (that he also owns) is…read moreplundered, so that you will rent his storage facilities. Then you are snared into additional costs only to discover that if you do not subscribe to his additional "Storage Insurance," your unit will surely meet a "break-in." Keep away from this well-connected scoundrel!

This place just stole a months rent from some students... when the contract was discussed they…read moreinformed them of the length of stay needed. when the rental period was over they kept the deposit because no written termination was given.. shady operation don't trust !

Wonderful facility. Attentive employees. Helped facilitate move across country. Easy entrance and…read moreexit. Amazing staff!

From the owner: We see Self-Storage through a unique lens. Yours. Secure isn't just our name, it's at the heart of…read moreour philosophy and how we do business. A smarter, more secure solution means professionally managed and maintained modern facilities, full-featured climate-controlled ground floor units, package receiving services, 7am-7pm access and emergency help. You'll see our difference on your first day. We don't sign you up, give you a code and wish you luck. We get to know you, explain options and are ready to help and go farther, committed to a superior self-storage solution at every locally owned Secure Storage location. We think that self-storage shouldn't mean no-service. We invite you to stop by and discover the Secure Storage difference.

Nice facility but HUGE mouse problem. Even though they have mouse traps all over, we found a ton…read moreof mouse poop inside our unit. Be sure to bring your own traps or repellent for your unit. Decent introductory price but then they jack up the rates. Staff is helpful though and tell you this upfront. They tell you to come in before the rate increase and they can do better than corporate offers.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 2590 Military Rd is no exception. Our Niagara Falls storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near I-190 and US-62, we're trusted by neighbors in Colonial Village, Walmore, Lewiston, Model City, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Great service! Always willing to help me whenever I have any questions and as a first time person…read moregetting storage I had a few. Highly recommend!

They don't communicate very well. No returned calls or emails. Lazy. Sloppy. Poor customer service.read more

Twice ...not once twice they screwed up my day. I "reserved" a truck and a trailer to pick up a…read morecar. I arrive the morning of the "reservation" and I'm greeted with " Oh, didn't you get the message, we don't have the truck." NO, I didn't get the message because there wasn't any sent or any phone call. This place is a joke as are uhauls elsewhere. This is not the first time they have done this to me. They are very fortunate they are the only game in town to get a trailer or everybody would go elsewhere. Once they gave me a truck with a bld tire that got stuck several times in the snow. Oh forget about that $50 Guarantee when they don't have your rental on time. ..good luck getting that.

Horrible. Just horrible. Dealing with them is as if you're in some alternate dimension where up is…read moredown and left is right. Like every other U-Haul location I've dealt with, they do not honor your reservation. Nor do they honor their widely advertised "reservation guarantee". It's complete nonsense, bait and switch tactics. They offer zero apology as this is simply how they operate. Callous and unsympathetic. All the horror stories about U-Haul that fill the internet are true. Take a look. Pay up for the competing rental companies. Definitely worth it. "You see, you know how to *take* the reservation, you just don't know how to *hold* the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them." - Jerry Seinfeld

I needed 7 day a week access to self storage and contacted Abbot Self Storage. The owner Anthony,…read moremet me on site and found me the perfect unit for my needs that fit perfectly for my budget and I began moving my things in right away. The grounds and units are clean and secure. I highly recommend

From the owner: Abbot Self Storage- the newest self storage location in St. Catharines. Open 7 days a week with…read morefull secure access 6am - 11pm daily. Our storage site has full 24-Hour surveillance. We offer drive up units, heated storage and climate controlled units in various sizes. Our heated shops are great for contractors that need storage for their products that cannot freeze. We have the resources and facility to meet your needs! Now Open Location #2- 120 Federal Road, Welland, Ontario. On site drive up storage unit as well as RV, Trailer and Auto outside storage. Now offering Movables Portable Storage Containers- Fully insulated portable storage units delivered to your location. Store at your place or our yard until you call to return it back.

The storage space and all areas of property are extremely clean and well-maintained. Staff is so…read morenice and very helpful. Easy access to units. Highly recommend!!!!

Had a great experience with this storage unit. Clean and climate controlled units. We were able to…read morealways have help when needed. Their system seems pretty up to date and love the ability to use the app to open doors and gates.

WOW. We were in a pinch and needed to unload a trailer urgently in their area and Scott at FB…read morepicked up the phone and took care of us immediately. Communication was top notch from beginning to end and I HIGHLY recommend these guys to anyone looking for a good partner. 10/10

Extraordinary service! Friendly people and try to help u out in the best possible way!read more