A close friend of ours highly recommended Hugo. And we are glad we went with him. I contacted 5-6 different lenders - including credit unions, independent lenders and banks. Let me share my review in 3 parts: 1) BEFORE Finalizing a house: - Gave us competitive rates. But more importantly, helped develop strategy for financial decisions related to buying a house, and for refinancing in future. - Provided pre-approval document in a short time window, to enable us to submit an offer. - Hugo went above and beyond to support us in this overwhelming phase of buying a house. 2) DURING Escrow: - He and his team (Cecily and Lester) answered our questions promptly. - Hugo was also available to explain things over phone calls. 3) AFTER Closing: - He has been available to answer any questions we have even after 4 months of closing! Overall, I highly recommend Hugo. Will work with him again in future. read more

Just bought a place thanks to Hugo! Stress free and he was on top of everything. Very communicative and had the best rates. If you're looking to buy, Hugo's your guy! read more

It was great to work with Hugo. It is not often that you come across loan agents who you can trust and count on - Hugo is one such person. He is very upfront and honest about details and very prompt in replies. Would recommend him to others who are looking for affordable loan options. read more

Hugo has easily been the best loan officer I've worked with in the last few years. His commitment to save his clients money and get them the best deal is off the charts. Hugo's responsiveness, follow-through and round the clock customer service makes the whole loan process very stress-free. I look forward to working with Hugo in the future. read more

I worked with Hugo on a single family home purchase and it could not have gone any smoother! He was super friendly and always available for a call - even on weekends! He was thorough with the paperwork, worked quickly to resolve issues and was very reassuring. Will be delighted to work with him again as he makes the process of home buying so easy! read more

Hugo is a rarity in the mortgage business today! He is hard working, responsive, and with hands on service! He is a lender every good agent needs to have on their team. He saved my client a boatload of money, Closed on time even though I faltered in communication more than once! read more

Hugo is very knowledgible and resourceful. As a first time home buyer, I needed a lot of reliable support and Hugo helped me in every step. He propactively apprached me when rates were clibling to give heads up to act fast on my application. I am really happy with the results. read more

I couldn't have been any happier with Hugo as our loan officer. As a first-time homebuyer, I needed all the help I could get and Hugo was always more than obliging. When we started searching for homes, he walked us through the mortgage process and explained things very patiently. He also helped us get the most competitive deal (in terms of rate and lender credits) his organization could offer. Even though I had better offers from other lenders, I still decided to choose Hugo's organization just because of how good his service had been until that point. During escrow time, Hugo provided all the help he could to make it as stress-free for us as possible. He gave us prompt and immediate updates on every step of our application. I could text him anytime of the day and expect an immediate response. If there was a time-critical step, Hugo would take my calls even outside business hours and on weekends. He was so friendly and pleasant to work with throughout the loan process. I would highly recommend Hugo to all types of buyers. read more

On top of his clients. Friendly. Professionalism. Trustworthy. Reliable. Bilingual Spanish -English.

Hugo helped me with my mortgage and closing the offer for a home purchase. Hugo was very helpful with getting the loan approval and was superb is his support in navigating the loan and home purchase process. He was with us every step of the way and worked with our real estate agent to make a fast closing. read more

We kept hearing about the lengthy home buying process, and the hurdles to clear before actually being able to move in to a home. Well, my wife and I were extremely happy to find Hugo among the sea of people that all promise to be 'the best'. Hugo eventually became our 'Loan Originator', and main point-of-contact through the entire process with MFCU. Prior to entrusting Hugo with the grand responsibility of taking us through all the hurdles of home buying, we called around to different lenders to test the waters and get a grasp of what to expect from this process. Hugo was the first person that actually felt like a knowledgeable, proactive and persistent person that was willing to take us across the "finish line" within a short amount of time that we had set to accomplish the home buying. We spoke with him prior to finding our house, and we let him know that once our offer has been accepted, we would like to get rolling a.s.a.p. We had all the paperwork and documentation ready, so once our offer was accepted, we uploaded our docs to their secure system within an hour or so, and Hugo got to work right away. He truly did. Not only did he keep his promise of closing us within 2 weeks, but he also got us a great mortgage rate. He was always a step ahead, calling our realtor and communicating with all involved parties to make sure to lessen the burden and stress on our end. Hugo was super friendly and always available for any questions we had. I texted him a dozen of times, and some days talked with him multiple times a day just to get on the same page and check in on the progress. We even spoke over the phone when he was on the road, on his way for a weekend trip! It was clear that he was working hard to make our purchasing process the best experience possible, and we couldn't be happier with his efforts. Thanks Hugo. read more

Hugo had exceptional service, creative solutions, and a fast execution for me to competitively close on my home in San Diego. I highly recommend working with Hugo as your lender at Mission Fed! read more

I had the best home buying experience with Hugo on my team! I truly felt Hugo had our best interest in mind and was clear and easy to work with. The communication between him and my realtor really put me at ease. We got a great rate and closed without any problems with a speedy escrow! I will be referring all my family and friends! read more

Fantastic customer service! We had the best experience working with Hugo Groening and his team with Mission Federal Credit Union (MFCU) mortgage department. His communication with us was great, he and his team returned our inquiries quickly, he is very knowledgeable, patient, and a pleasure to work with. We would recommend Hugo and his team to anyone looking for mortgage services. MFCU is by far the best financial institution we have ever dealt with. We have used their services from mortgage, escrow, insurance, and even an auto loan. We started working with MFCU when we needed an auto loan and our experiences have been top notch. They have the best interest rates and services out there. A great benefit is MFCU will not sell your loan to another servicer after you close escrow; they will assist you for the life of the loan. read more

Hugo and Mission Fed were great to work with for a home mortgage. Very responsive, quick to turn things around throughout the entire process, and got me locked in at a great rate. Many thanks to Hugo and the team for going the extra mile on my loan and helping to close on time with a very short escrow period! read more

Hugo was great to work with - not only did he have the best rates, he was also responsive and friendly. He was happy to take the time to explain the sometimes confusing aspects of mortgages to a first time home buyer, which made the process more pleasant. read more

Hugo was incredibly helpful and patient as he helped us explore creative loan options that met our unique circumstances. He contacted us again after our loan closed to let us know about a better rate and we are now saving hundreds of dollars each month! Thank you Hugo! read more

I am very happy and pleased that I choose Hugo for our mortgage. It was a pleasure to work with and close our loan with Hugo. He works for you and with you to get the job done. He met the tight deadline we had from the seller and made everything happen on time. He goes above and beyond to take care all of your requirements. I would recommend Hugo for anyone on the market and want to make the home loan process as smooth as possible. read more

Hugo was the bright light in the home buying process. He helped guide us through the loan options and provided the best rate at the start. He was easy to get a hold of and very dependable. I called him all the time and he was present to help me every step of the way. I will absolutely be recommending him to others. read more

Hugo was super helpful in securing a large loan for our first home. He walked us through all the options, and recommended an ARM loan to us which is now saving us thousands. Without him, we would have gone the traditional 30 year fixed, when in reality, we wanted more cash up front with lower payments. Highly recommended. read more

Loved Hugo. My wife and I were searching for an awesome loan dude, and we found him in Hugo. He is honest, gives amazing advice, doesn't try to cut corners or rip you off, and is super prompt with paper work. The best part about working with Hugo is that it doesn't feel like you're working with some robotic-paper pusher who is bored or doesn't care. Hugo is trustworthy, accurate, intelligent and knows how to do his job. There is no doubt I'd work with Hugo again. Thanks Hugo for everything! GUY and LILAH read more

Thanks to Hugo we are finally in our forever home! I almost went with another company to finance our house but I contacted Hugo and he found a great rate for me that saved us SO much money. He was very knowledgeable about the housing rates and he's an awesome guy to work with. We were selling our condo at the same time so he worked very hard to make sure we had a home right after our place sold. If you need to buy a home call Hugo! read more

This is a LONG overdue review for an amazing loan officer! Hugo was so helpful throughout my loan process, explaining the programs, answering all my questions and ensuring that I got the best possible rate. When my purchase had unexpected delays, he was there for me, ensured that my rate lock got extended and being very supportive. Hugo goes above and beyond to help his customers! Even though it's been over a year since I purchased my condo, I haven't forgotten his professionalism and kindness! read more

Hugo's attention to detail and experience set him apart from everyone else. On top of that, he has a huge heart and genuinely cares about his clients and their needs. That's a difficult quality to find nowadays, and it seems effortless with Hugo. Kindness is built-in to his DNA. I was lucky to have him in my corner assisting me with my loan on my very first home purchase (closed in February 2016). He went above and beyond the call of duty and surpassed my expectations; I recommend him without reservation. Thanks again, Hugo! read more

If I could give more than 5 stars I would! Hugo was incredible every step of the way in getting our home loan. We purchased a new home on a large lot zoned as both residential and agricultural, which brought up some hurdles. Hugo's unwavering tenacity got the job done, and we closed on time! If you're looking for a home loan, he's your guy. He truly cares, and he will never stop working to get you your dream home. read more

I trust Hugo. He is knowledgeable and the easiest person to talk to in a nerve-racking process. My normal mode is deeply inquisitive and on the lookout for problems and potential blindsides. This can overwhelm even the best customer service associates let alone loan officers, but not so with Hugo. He is composed, friendly, and the single person I relied on during the entire rollercoaster to deliver results. He was proactive in reaching out to me and genuinely cared for my family's well-being. On a scale of 1-10, Hugo breaks the scale with his authenticity, intelligence, ethics. He is hands down the best. If he's your guy, then you've got your reliable rock to lean on. read more

It was wonderful and so easy to work with Hugo Groening who made the entire mortgage process so easy that I ever had imagined. He was always ensured I understand every detail and also be able to answer anytime when I had any sort of question. He coordinated so well with under writers, real estate agents and also escrow team to get things clarified and got us through the home buying process. Hugo is one of the best in the mortgage business and I never imagined that that my very first home purchase in USA where I've absolutely very less knowledge on home purchase can go this smooth and all the credit goes to this gentlemen. I look forward to work with him for my second home purchase in near term. My strong recommendation to go with Hugo and I bet you won't get disappointed at all. read more

Hugo and his team were amazing to work with and made what appeared to be impossible, very possible while still providing excellent customer service! His team was extremely knowledgeable, responsive, and always available to answer any questions. He even won over our realtor who was not initially a fan of loans from credit unions! My husband and I definitely recommend Hugo and team! read more

Recently I got home loan from Hugo. He is very responsive and supportive during the process. I believe he is the one that you should contact if you consider any financial loan. read more

Hugo was really helpful with our mortgage application he really took great care of us he was very professional. He was very prompt in explaining the whole process getting us through with a great rate and was very competitive compare to the market. He's a in a very nice person to work with and I would recommend him any day read more

Hugo is an individual who truly cares about others and will bend over backwards to help you out. He has a big heart, and he knows how to get things done. My wife and I were struggling to get approved on good terms for a refinance, and Hugo kept working hard for us and with us to get the best rates possible. He even helped us find a top notch roofer, so we could fix a leaky roof under a time constraint. I believe it's very valuable to have a good soul involved in the acquisition of your future home, and Hugo is that good soul. He's hardworking, ambitious, but has the human element that sets him apart from many others in the industry. Two thumbs up, five stars, and our family's thanks and support! read more

Hugo was awesome to work with! We had a super fast, easy escrow and close. Hugo was always available to answer questions, even at night and weekends. We recommend him and look forward to working with him again on our next purchase! read more

Hugo was consistently engaged, sincere, and incredibly helpful. He made sure that we were in the know all along the way of our purchase and always answered all of our questions. I wish every business had someone of Hugo's caliber handling things. The world would be a better place! Thank you Hugo! read more

Hugo is awesome. He did an amazing job with our loan and the process - everything we so smooth and so efficiently. I will recommend him to anyone and everyone looking to re-finance, get a new loan, or any other sort of mortgage needs. I am so happy we were recommended him from a good friend who is a Realtor. read more