I brought my SUV to Sammy's, at 815 Hillsborough Ave in Tampa, for a small repair of a hose. Two…read moredays later, it breaks. I'm stranded in traffic. I take it back to them and 3 more things need to be fixed. They kept my car for 3 weeks. The day after I got it back, there were more complications than the original problem. I've taken my car back about 10x now. Each time they say they can't find the issue or can't hear the massive noises it makes. I drove with them and, like magic, the noises appeared. I brought my car to them Friday, They were supposed to call me at 2 or 3pm. No calls and when I try to contact them, they NEVER ANSWER THE PHONE! Today I went to their shop with a male neighbor of mine. The owners brother raised his voice at me in an attempt to intimidate me and was using profanity to deflect from their horrible work. He even stated how his brother commented that I just want to come and complain. I don't know anyone who decides to wadte the time in their lives to sit for hours in a filthy auto shop, just to complain. He also LIED about the parts they were supposed to replace. They should have fixed a head gasket, radiator hoses, and the timing chain. Sammy's brother, Jose, said they replaced my raidiator. WHAT FOR, WHY?!!! Long story longer, my car is still not fixed, I'm out $1,600, I have no money left to fix my car. The engine is about to die. I'm now about to take them to court. NEVER TAKE YOUR CAR TO SAMMY'S...EVER!!!

I really want to thank Sammy, Pablo, Jessica, and crew for the outstanding service! Pablo promised…read moreme "Rockstar service" and that is exactly what I received. I had issues with my AC unit not blowing cold air. They diagnosed where the AC system leak was and fixed it fast at a very fair price. I'm very happy I took my care to Sammy's! I highly recommend them! Thanks so very much once again!

Always get my oil change here. Easy to get appointments and service is quick compared to other…read morelocal dealers .

Let me start off by saying that coming into this review I wanted to compliment the service…read moredepartment on something before ripping them a new hole. Outside of the lack of communication the service advisors are quite friendly. This is where the realm of what I've experience with this dealership ends. This is Ford specific This part is Ford specific: Last year I purchased a 2019 Ford F-150 Limited. I can say that ever since my extremely bad treatment back in 2015 when I bought a brand new 2015 Mustang Ecoboost where it was in the shop for over 94 days, I have been extremely hesitant about buying another Ford. Somewhere between dealing with the multitude of issues that Ford has yet to work out in terms of the engine and transmission to the quality of the product. So giving them a chance after 10 years my thought was that they must have at this point gotten their mess together. Oh I was wrong and very wrong at that. The truck I bought, was about 5 years old, but it was the top of the top of the line. Had the best interior quality and had a raptor engine but packaged in a Platinum body. After owning it after a year here's what I have found. The leather on the seats wears so fast that currently the seats on my truck look like the leather seats in a 2001 Lincoln Town Car, it's worn and shriveled. The dash above the steering wheel has started peeling up. This was, in 2019, a very expensive truck and the materials don't show that at all. Ford has told me that it's $5000 to replace the dash. So owners replace it others don't even care due to the cost. I've had the truck in for a multitude of issues to include the transmission twice, and other functioning parts a couple of times. Ford use to be extremely reliable but when Ford tells me that its going to cost $123 to replace a cabin filter and the cost to replace the cabin filter on my 2024 Cadillac was $76, I have serious concerns and questions. This is Gator Ford Specific: My 2019 Ford F-150 Limited went into Gator Ford when I first bought it last year, not even having it for a month, but that was expected when I bought it used. They found somethings that needed attention, and working with my previous service advisor made things very palatable. The communication wasn't what I wanted it to be but he was extremely professional and really ensured that everything was handled at his end. This last time when I came in, my spouse and I were extremely frustrated at the extreme lack of communication. The fact that Ford thinks its ok that people can go more then a week without a vehicle especially when the work they are doing is warranty work for a new Ford part. I turned my truck into service on the Tuesday before thanksgiving, and it was ready Monday afternoon of December 8. That is unacceptable to have to be without a car that long. Further more the lack of communication and the promises of updating and keeping me abreast of the status of my vehicle never happened. I should not have to call you repeatedly to find out what's going on with my vehicle, but have a progress report of what's going on daily if not every other day and when milestones are hit the advisor should be letting the customer know those milestones. I felt like i was pulling out teeth. Between finding out why a brand new transmission was kicking to why the AC felt like it wasn't cooling the truck fast enough. I got multiple responds regarding all the issues and at one point didn't find out that the trucks transmission was being worked on until Thursday 12/4 which puzzled me as no one told me why. So massive problem I have found is the communication between customer and business, but there is one event that caused me to get so furious that it led to me writing this review. Over the last two times I've had my truck at Gator Ford for service, I have had a very expensive scent diffuser broken, and this last time I went to pick up the truck there were multiple grease stain on the doors and interior as well as the fact they didn't clean up after themselves and left my important documents that they took out of my glove box on the floor. I know of no business that treats other peoples vehicles like this and to do so means that you have no respect for your customers or their property what so ever leaving water bottles and trash in someone's truck and leaving it a mess is very bad business i have to say.

Bennette's Auto Repair is a mechanic shop on another level. I have done business with many…read moredifferent auto shops in my lifetime and in contrast, the service is literally like night and day! For starters, the customer service is consistently top of the line. If for some reason they miss your call, they call you back promptly even if you didn't leave a voice message. I've found most mechanics to be terrible at answering their phone at all. The ones that do answer are very short with you and seem inconvenienced if asked more than 2-3 basic questions. In comparison, these guys are friendly, enthusiastic, and actually helpful! They work with your schedule as best as they can and even recommend the best local businesses for work they don't perform i.e. auto body shop. Don't just take my word for it; do yourself a favor and call them; even just to get info regarding your specific need. From the initial phone call, you'll see what I'm talking about. Even more importantly, Bennett's Auto Shop is honest and operates with integrity. My very first experience with them was when my car started making an alarming rattling sound while driving on the highway. I was sure it would be a minimum of several hundred dollars in repair. Bennet made a way to fit me in the schedule toward the end of the day, took the time to jack the car up, and saw that a simple loose screw was causing all the racket. He was completely transparent, and even showed my husband what he had found. How many of you know that the majority of places nowadays would have slapped you with a large bill and you wouldn't even be informed of the simplicity of the repair. With that being said, we weren't even charged for the service. If you're looking for a place that you can trust, you've found it! This place holds themselves to a higher standard and they conduct business with a spirit of excellence. I highly recommend Bennett's Auto and I'll be referring anyone who is in need of a mechanic, as It's truly one of a kind!

Replace blower in my truck charged 625 00 dollars ac…read moreblower.over priced wouldn't recommend them.

I thought making an appointment with a business meant something, guess not. I called made an…read moreappointment for 10 am, to get a diagnostic for an oil drip. I get no update that day, so I call the following afternoon, to check in and see where they're at and what it's looking like. I'm told that I'm still getting working on to get back there. So full day and a half and my car hasn't even been seen yet. Why have me make an appointment if I'm not going to be seen that day? Makes no sense. I can't describe how services was cause my car never got an opportunity to be worked on.

Made an appointment to drop the car off and they were done when they said and fixed the CV joint…read morefor a reasonable competitive price and had great service. They were recommended by a retired neighbor who has been a customer for years. They seem to really care about the quality of work and the customer experience.

Really good honest shop. I've traded with George for decades and never had a problem with any…read moretransaction. his character is excellent. I'm impressed with Joe's ability to pinpoint and correctly diagnose a problem. the mechanics there are quality. no overnight wonders. it's a quality shop with quality people. enough said.

The most honest and quickest turn around time for any kind of vehicle repairs needed. thank you.read more

My car battery died, they accepted to charge it for a while, after coming back he said no payment…read morewas needed, I made it home that day and im very grateful

I've gotten my past car checked out several times at this shop and still go for my current car…read more Fair pricing, gets the job done, and very trustworthy! :)

Webb Brothers Garage are Parts changers . Supposed to have 25 years of experience but are not…read morecertified ASe. Poor quality work . Did damage to the vehicle had to have the job redone . There's no value in the job if it can't be done right . Just a waste of time . Posted pictures without permission for website . Beware May cost you even more money

From the owner: Family owned and operated mobile mechanic business, servicing Dover, Fl and surrounding areas. read more